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Residence Inn Jackson

Booking.comUSD 240*
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#10 of 28 Hotels in Jackson
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 251*
USD 240*
Great Deal
USD 251*
USD 251*
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Residence Inn Jackson
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256 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Colorado
Reviewed 28 December 2015 via mobile

Let me tell you, we could not have picked a better place. The entire staff, from every level, went out of their way to make our stay memorable and enjoyable. Great breakfast, clean rooms and a smile every morning. The employees there enjoy making people happy.

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Helpful?
Thank swift41
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn -Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Kansas City, Missouri
Reviewed 27 December 2015 via mobile

This is the second time I stayed at this property and this is the second time I've had an issue. I prefer paid for my room and go to check out they telling me the didn't charge my card when I initially made the reservation and now I have to prove to them that they did charge my card by...

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Helpful?
Thank Natasha G
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Natasha, Thank you for taking the time to speak with me about your recent stay at Residence Inn Jackson. While it was disappointing to hear that your stay with us fell short of your expectations, I am grateful I was able to connect with you on the phone, regarding your rate and charges to your account. I wish that...

Texas
Reviewed 26 December 2015

This is a nice facility, but beware of where your room is located in the hotel! We stayed there on December 23rd & were placed in a room on the side of the hotel nearest I40, although there were very few guests in the hotel. The hotel is very near the freeway, & the road noise was horrible. It kept...

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Helpful?
Thank Excellence
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Excellence, Thank you for taking the time to complete a review with TripAdvisor in regards to your recent stay at the Residence Inn Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the room location and...

Jackson, Tennessee
Reviewed 1 December 2015

I have stayed in this hotel on more than one occation. And because of the comfort I and my family experience here, we choose to stay, even when a more economical choice is available. Wille Merrill, makes breakfast a very enjoyable experience. His humor associated with a dedication to please his customers is so refreshing and admirable. The rest of...

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Helpful?
Thank sequeoria
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Reviewed 29 November 2015 via mobile

This would be a 4 or 5 star review if it had not been for the issue with our bed. Upon leaving out for the day on Friday, I mentioned to the front desk clerk that the bed made horrible noises with just the least little movement and had contributed to one of worst nights of sleep I could remember...

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Helpful?
Thank David L
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for taking the time to rate our hotel on TripAdvisor in regards to your recent stay at the Residence Inn Marriott-Jackson. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of your bed. We...

jackson, tn
Reviewed 25 November 2015

Our company had a team of 8 from out of town come and stay for several days. three staff members stayed too. We used their work room downstairs, and the staff was absolutely wonderful. They went along with all of our crazy requests, and they went above and beyond. The rooms were great, the breakfast was good. I recommend it...

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Helpful?
Thank sara c
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn-Jackson through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Huntsville, AL
Reviewed 22 October 2015

I travel extensively, and Marriott is among my preferred hotel chains. This Residence Inn has a lot of good points. The rooms are well-designed and spacious. It is pet-friendly, which is often a requirement for me, and the staff is extremely helpful and welcoming. I had a problem entering my room after checking in, and it turned out that the...

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Helpful?
Thank LynnB_Huntsville_AL
JC S, General Manager at Residence Inn Jackson, responded to this review

LynnB_Huntsville, I appreciate your positive feedback about our hotel! We do take pride in catering to our guests' needs the best way we can and as quickly as possible. As a valued guest, I see that we were not able to meet your expectations, and I apologize for our lack of performance. From your comments, I will be working with...

Perdido Key, Florida
Reviewed 29 September 2015

My wife and I spent one night here in late September and it was "OK." We were hoping to stay at the best motel in Jackson, but that didn't happen. Cornelius, at the front desk, was both professional and personable. It was a pleasure checking in with him, however things went downhill from there. While walking to the elevator I...

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Helpful?
Thank Michael R
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Dear MICHAEL, Thank you for taking the time to complete your review of the Residence Inn-Jackson, through TripAdvisor. As a highly valued guest, we see that there is room for improvement based on your feedback. We see that you enjoyed the service of everyone”; however, we also noticed that there were several missed opportunities. Please accept our apology for not...

New Albany, Mississippi
Reviewed 16 September 2015

I enjoyed 3 nights at this wonderful hotel. Willie who works the breakfast bar does an OUTSTANDING job. He is a dedicated hard worker. I will stay at this hotel again and again when I visit Jackson, TN. Keep it up Willie!

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Helpful?
1Thank Albanyjack
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

"WOW WOW WOW" As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come...

Seymour, Tennessee
Reviewed 22 August 2015

Room was very nice and spacious for a week long stay. Great breakfast each morning, much more to choose from in addition the usual bagels and cold cereal. Complimentary happy hour each evening with food, beer, and wine for guests. Bed was very comfortable, kitchen in room was a good size if you wanted to stay in for dinner.

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Helpful?
1Thank GrsmRngr
Cornelius W, Front Office Manager at Residence Inn Jackson, responded to this review

Thank you for sharing your experience at the Residence Inn Jackson through TripAdvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Xing, Jackson, TN 38305-6520
Region: United States > Tennessee > Jackson
Price Range: $204 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jackson staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Demand a room on the opposite side of the highway”
KevinE321, 17 May 2017 | Read review
“I always request a ground floor room so I can't comment on the upper levels.”
Y7076XEdavidg, 16 May 2017 | Read review
“Rooms away from the freeway, and make sure it is clean before you unpack.”
hanova2017, 16 Apr 2017 | Read review
“away from the elevator”
geeluv05, 31 Mar 2017 | Read review
“Get a room on the parking lot side of the building, the interstate didn't bother me but caused one to not be able to sleep.”
702amberb, 6 Feb 2017 | Read review
5 of 5
Booking.com
USD 240* /night
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Hotels.comUSD 251
Expedia.comUSD 251
Hotwire.comUSD 251
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Prices are for 1 room, 2 adults
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