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Residence Inn Jackson

Booking.comUSD 217*
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#10 of 28 Hotels in Jackson
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 227*
USD 217*
Great Deal
USD 227*
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Residence Inn Jackson
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256 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Pleasant View, Tennessee
Reviewed 22 March 2017

First time staying here but won't be my last. Nice clean with very friendly staff. Carol, Ashley and Molly were all personally attentive. Free food was great. Free beer was an unexpected bonus. Room is spacious and spotless. Can't hear traffic or adjoining rooms.

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Helpful?
Thank Jeff F
Reviewed 14 March 2017 via mobile

We were there for 4 weeks. The entire stay was awesome!! We never truly felt like we were at a hotel, it felt like our own apartment. We stayed in a two bedroom, the beds were so comfy! Each bedroom had its own bathroom! The room was fully furnished with anything from dishes to paper towels. Housekeeping checks on you...

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Helpful?
Thank Sherri K
Lori M, General Manager at Residence Inn Jackson, responded to this review

Thank you for the amazingly detailed review! We are very proud of our hotel and all we offer and we are escpecially proud of our staff here. I am very happy that you enjoyed your stay and were able to continue with your routine as you worked. Thank you again, and thank you for choosing the Residence Inn Jackson.

Reviewed 13 March 2017 via mobile

We were greeted by very friendly staff. Check-in was very easy as well. Our room was large and spacious. We were only there as a stop over on a cross-country trip but the weather was very snowy. The kitchen and living area was very nice incase we were stuck there for an extra day. Fortunately we were able to depart...

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Helpful?
Thank leisure9traveler83
Lori M, General Manager at Residence Inn Jackson, responded to this review

Thank you for the wonderful review. I am glad you enjoyed your stay with us and were able to depart as scheduled even with the weather. Hopefully, the next time you stop in Jackson the weather will be warm and sunny. Thank you for choosing Residence Inn Jackson.

Oklahoma City, Oklahoma
Reviewed 10 March 2017

Stayed at this location six months ago . The hotel is newer , I very much enjoy the new layout of Residence Inn . The lobby is nice and the rooms are perfect . The staff at this location was very professional and friendly . WARNING - you will see me again .

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Helpful?
Thank Terps007
Lori M, General Manager at Residence Inn Jackson, responded to this review

Thank you for the positive review. We are happy that you enjoy staying with us and we look forward to seeing you again! Thank you for choosing the Residence Inn Jackson. We will see you soon.

Reviewed 6 February 2017

We chose this hotel since it has a great location right off the interstate! We were all meeting for a girls day and night out and were looking forward to the hottub and firepit! Sadly when we went to check in we were told the firepit was out of order and they were working on the hot tub. The lady...

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Helpful?
Thank Amber B
Louisville, Kentucky
Reviewed 9 January 2017 via mobile

Clean and affordable place to stay with a nice breakfast of eggs, sausage, biscuits, etc. We were visiting family in the area and it was a convenient location for groceries, restaurants and just off the highway. The kitchenette in the room was nice providing us with a refrigerator, stove, coffee pot and microwave along with dishes.

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Helpful?
Thank patti240
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations. We pride ourselves on not only meeting expectations but also exceeding expectations. Your feedback will be shared with our team to inspire and encourage them on their good work. Thank you again for sharing and for choosing Residence...

Emerald Isle, North Carolina
Reviewed 8 January 2017 via mobile

We chose this hotel because of the reviews and the halfway point of our trip. It's right off Interstate 40, easy on and off. The rate was very good , the staff so very friendly, room was very clean. The breakfast was good, with lots of choices . This hotel will now be the ONLY hotel we stay in on...

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Helpful?
Thank Usmcwife926
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations and we hope to accommodate you in the future. Thank you again for sharing and for choosing Residence Inn by Marriott. Yours in Hospitality, Front Office Manager Kemual Bishop

Jackson, Tennessee
Reviewed 7 January 2017 via mobile

I enjoyed our stay, it was welcoming and breakfast was delicious. The rooms were roomy and i loved the kitchenette. The beds can use improvement, i felt like i slept on a pull out and the pillows are awful for neck problems. I def have knots and crooks in my back and neck. the pool was nice and clean but...

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Helpful?
Thank tgodsonly
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations. I want to apologize for the appearance of the hot tub and comfort the bed. I have shared your views with the maintenance department to eliminate these issues. We hope to win back your confidence during your next...

Tennessee
Reviewed 3 January 2017 via mobile

I stayed here when I traveled for work last month. I loved that is was pet friendly, because I was able to bring my dog along with me. I had to pay a small non -refundable fee, but it was worth it. The rooms were clean, and the bed was really comfortable. There was nice sized work area. The biggest...

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Helpful?
Thank Ann C
KemualBishop, Front Office Manager at Residence Inn Jackson, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay. I am glad to hear that we met your expectations and we hope to accommodate you in the future. Thank you again for sharing and for choosing Residence Inn by Marriott. Yours in Hospitality, Front Office Manager Kemual Bishop

Richmond, Kentucky, United States
Reviewed 2 December 2016

We have been stopping at this Residence Inn since it first opened. It has been our regular stopping point in our trips between Kentucky and Texas. We have always considered it to be exceptional but on our recent trip we stopped in on each direction of the trip and both times we found the facility to be sub-par. We had...

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Helpful?
Thank Charles C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Xing, Jackson, TN 38305-6520
Region: United States > Tennessee > Jackson
Price Range: $205 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jackson staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Demand a room on the opposite side of the highway”
KevinE321, 17 May 2017 | Read review
“I always request a ground floor room so I can't comment on the upper levels.”
Y7076XEdavidg, 16 May 2017 | Read review
“Rooms away from the freeway, and make sure it is clean before you unpack.”
hanova2017, 16 Apr 2017 | Read review
“away from the elevator”
geeluv05, 31 Mar 2017 | Read review
“Get a room on the parking lot side of the building, the interstate didn't bother me but caused one to not be able to sleep.”
702amberb, 6 Feb 2017 | Read review
5 of 5
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USD 217* /night
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Hotwire.comUSD 227
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Prices are for 1 room, 2 adults
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