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Residence Inn Jackson

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Traveller (62)
Room & Suite (34)
Dining (6)
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Overview
  • Excellent58%
  • Very good20%
  • Average9%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(45 reviews)
“fire pit”(12 reviews)
“bedroom suite”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Jackson
Special Offer: Member Rates
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Offers from Residence Inn Jackson
Special Offer: Member Rates
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (278)
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Traveller rating
155
57
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24
16
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LanguageEnglish
155
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16
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All reviewsfront deskfire pitbedroom suitegas stationhot tubindoor poolawesome staffliving areahalfway pointgreat customer servicenice breakfastthe breakfast areawould stay againwater pressureroad tripoatmealstove
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11 - 15 of 278 reviews
Reviewed 27 December 2017 via mobile

I don't like this hotel I will never stay ever again the manager Virginia she's rude nasty attitude she's not professional the 2 nights we stayed she walked and stomp through the halls cursing talking bad about her housekeeper's the lady ask if me and...More

1  Thank TaylorMade38
Response from Lori M, General Manager at Residence Inn JacksonResponded 30 December 2017

Dear TaylorMade38, I apologize for the experience during your stay. These are serious issues that I need to discuss further with you. Can you please contact me directly at 731.935.4100? I need some further information regarding your experience. This is not our standards and needs...More

Reviewed 12 December 2017

The chairs in the breakfast area are so worn out you can't tell what color the seats even used to be. The chair lift in the pool area looks so corroded at the base it doesn't look safe. The hot tub was grungy with a...More

1  Thank spmme
Reviewed 11 December 2017 via mobile

Truly enjoyed this hotel Staff were excellent Room was spacious and well appointed Some furniture in breakfast area needs replacing Fantastic breakfast and good location Really compliment front office staff for directions

Thank DRHIND
Reviewed 2 December 2017 via mobile

Thoroughly enjoyed four nights here. Loved being able to travel with our two dogs and having a kitchenette. The staff here is the friendliest and most helpful of anywhere we have found in Jackson. The lady working at breakfast was a welcome delight every morning,...More

Thank MizTBMe
Reviewed 10 November 2017

I have stayed at this Residence Inn on several occasions but was not happy at all with my stay this time. Upon arrival, I was told that the hotel was sold out. I had reservations, so how is it that there’s no room available for...More

1  Thank 306cynthiae
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Heated pool
Details
Price range
USD 139 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 139 - USD 203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (62)
Room & Suite (34)
Dining (6)
Questions & Answers
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Angbu7
21 March 2015|
Answer
Response from JC S | Property representative |
We look forward to having you, and your dog! We are a pet friendly hotel. We accept pets 30lbs and under with a pet fee of $50.
0
Votes
Room Tips
"Don't get a room facing the highway."
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"request room on non-interstate side"
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"Choose a room away from the freeway and ask for upper floors."
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"Don’t get one facing I40. Noise from traffic flow!!"
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