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Residence Inn Jackson

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Residence Inn Jackson
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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Richmond, Kentucky, United States
Level Contributor
150 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 days ago NEW

We have been stopping at this Residence Inn since it first opened. It has been our regular stopping point in our trips between Kentucky and Texas. We have always considered it to be exceptional but on our recent trip we stopped in on each direction of the trip and both times we found the facility to be sub-par. We had... More 

Thank Charles C
Chattanooga, Tennessee
2 reviews
Reviewed 3 days ago NEW

This hotel staff was the nicest we've ever encountered during our travels. The general manager JC Shelley, front office manager Kemual Bishop, and front desk hostess Brittany James treated us so well! And both of the men worked both sides--at least one morning they were in the breakfast area, serving! The maintenance and housekeeping staff were the same! Beautiful, well-kept... More 

Thank fred4titus
Wrightstown, New Jersey
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW via mobile

Needed a room for one night - traveling to the east coast. The hotel is fantastic - beautiful big room, friendly customer service, hospitality food & beverages, room to park our trailer and suburban. So happy we picked this hotel.

Thank Nikkiyipp
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

Great location. You can quickly get off/on the interstate. Near a gas station. Offers breakfast, though the morning didn't start until 7am and I had to leave by 6:30am. Would be nice to have some fruit sitting out or even hot water and oatmeal. Something that I could grab and eat on my drive, even if it's not the full... More 

Thank Emily S
Hernando, Mississippi
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Stayed overnight while driving up north. I always like staying at Residence Inns because I am usually traveling with 5 people and they have the most room. However, this was one of the most uncomfortable Residence Inns ever. __________ Pros: +Beds were comfortable +Hotel had nice decor and looked overall nice +Newer hotel __________ Cons: -LOUD. This hotel is literally... More 

Thank Eric S
Level Contributor
255 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 1 week ago

Greeted by Valerie, she checked us in and even found us a room we preferred more than our original assigned room. We stayed 5 nights and enjoyed our stay thoroughly. The first night, Wednesday, we met Carol, who seemed to be in charge of the evening hospitality. Yummy, waffles and her perky, friendly personality started our stay perfectly. We also... More 

Thank muchfuntravelin
Durant, Oklahoma
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 October 2016

The nice young man that was working the front desk when we arrived was wonderful. Very refreshing after a long day on the road. We loved our room. The only reason I gave it 4 stars is the bed creaked every time one of us moved and was too soft for us, the cookware is a little tired, there was... More 

1 Thank Cynthia S
Kennewick, Washington
1 review
Reviewed 9 October 2016 via mobile

I was very impressed with this stay the rooms are huge like an apartment, the staff friendly and each night between 6:00 and 7:30 was complimentary beer and food! I would recommend for sure, better than the other hotels I stay in for the same price.

Thank wwwwwwwwxxcc
Austin, Texas
Level Contributor
2 reviews
Reviewed 2 October 2016

We stay at this Hotel one night in June and then again in August as we travel across the country to the East coast for summer vacation. The staff at the front desk are usually nice enough however this past year was a little different. We had specific request on our reservation we made months in advanced, simple things like... More 

Thank Frani L
Nashville, Tennessee, USA
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 October 2016

I got a room for just over $100 / night. The room had a full-fridge, kitchen, and little office / lounging area. The staff was very friendly. The free breakfast was good. There is a little interstate noise but that was really no big deal (and my room faced the interstate). Overall, this was a hotel that would have cost... More 

Thank Bmayo27

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Room/Suite (6)
Pool/Beach Area (2)
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Hotel & Grounds (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Residence Inn Jackson hotel is the only extended stay property in the area and we offer a choice of studio, one-bedroom, and two-bedroom suites with king or queen beds and modern amenities. All of our suites are designed with separate living and sleeping areas, as well as a fully-equipped kitchen so you can enjoy an apartment-style experience during your visit. We make it easy for you to enjoy a home away from home experience, take care of business while you are away from the office, or just relax in comfort during your leisure trip. Enjoy complimentary Internet access throughout your stay, and conveniences including complimentary grocery delivery service and breakfast each morning!Whether you’re staying with us for a long weekend or for an entire week, you can look forward to a home away from home experience at the Residence Inn Jackson hotel. We put you within easy reach of area work sites, hospitals, event grounds, and attractions. Easily accessible from Interstate 40, we are the only hotel that offers corporate housing and cater to extended stay travelers who are visiting us for business and leisure purposes! ... more   less 

Additional Information about Residence Inn Jackson

Address: 126 Old Medina Crossing, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: $191 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Jackson 3*
Number of rooms: 92
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Also Known As:
Residence Inn Jackson Hotel Jackson
Hotel Style:
#3 Family Hotel in Jackson
#4 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Jackson staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles CharlesC351, 1 Dec 2016 | Read review
“Front side of the hotel, which faces away from I 40”
 of 5 bubbles fred4titus, 1 Dec 2016 | Read review
“Corner room on backside had a lot of interstate noise”
 of 5 bubbles emilysI6873MW, 27 Nov 2016 | Read review
“Try and get a room that is NOT facing i-40, or you will not get sleep.”
 of 5 bubbles EricS290, 24 Nov 2016 | Read review
“It sits on I40 which is busy all night long. Choose a room on the side away from the Interstate.”
 of 5 bubbles 338cynthias, 11 Oct 2016 | Read review
5 of 5
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