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Courtyard Jackson

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Traveller (23)
Room & Suite (27)
Dining (7)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
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416Reviews
51Photos
2Q+A
92Room tips
Traveller rating
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  • 103
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Popular mentions
There was nobody at the front desk. Waited over 10 minutes. Finally searched and found a maintenance man to search for somebody to check us in. We had reserved a room with a king bed and had prepaid for our room on line. When this employee finally showed up she said no king
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 3 weeks ago
Thank you for your survey. I have looked into the situation and have taken corrective action to ensure this does not happen in the future. I apologize and hope that your next trip to the Jackson area, you will allow us the opportunity to show this was an isolated incident. Kind Regards, Dan Bickley general Manager
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Our arrival was New Years Eve late evening. The desk s tee aff was very welcoming, our room was very large, very clean, and very quiet. We couldn't even hear the toliet flush in our bathroom. TV was smaller than other marriotts but after a very disturbing stay at another
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 11 Jan. 2019
Thank you so much for your kind words. We are very proud of our property and our friendly staff. We look forward to welcoming you back on your next visit to the Jackson, TN area. Dan Bickley General Manager
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We stayed one night on the road. We generally are very happy with Courtyard by Marriott. But this was a disappointment. Although the staff was very friendly and helpful, the property is a bit down at the edges, worn and slightly battered furniture. The Bistro was closed that
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 20 Dec. 2018
Thank you for your review
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This is my go to spot when traveling to visit family in Jackson. Conveniently located off the interstate. Great little restaurant and clean rooms. I love the lobby and patio area. Friendly staff and I always feel safe at this location.
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 11 Jan. 2019
thank you for your kinds words.
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Got in a little late and got my room on the 4th floor. Grabbed a Gin to go (12.31..Ouch), and went to the room. AC was not working and room smelled horrible. Went back to the desk and the clerk apologized and gave me another room. Got to the second room and the TV wouldn't
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 25 Nov. 2018
Thank you for your review. Dan Bickley General Manager
Read more
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123456
is breakfast included?
The Courtyard by Marriott Brand does not offer Complimentary Breakfast. We do however offer hotel rates that include a breakfast coupon based on availability. The Bistro offer made to order eggs, French toast and a host of other items that you can enjoy. The rice for breakfast can range between $6.00 - $14.00 depending upon what is ordered.
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Good Afternoon, 2Bboysmom! Unfortunately, we do not have any rooms that we can *guarantee* pets have not been in. We try to keep them limited to just our first and second floor rooms but sometimes they do spill over into the other floors. We do have an extensive cleaning process that we do after pets have stayed with us but I understand that even that might not work with a severe allergy. If there is anything we can do ahead of time to help, we'll be happy to!
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"Ask for a room not facing the highway"
"Stay at another hotel, this one is shabby."
"Ask for a room that does not face the highway and is away from the elevator."
"No idea we stayed on 2nd floor, quite noisy all night long"
"top floor was nice and quiet"
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12345619
PRICE RANGE
USD 107 - USD 171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard jackson hotel jacksonjackson marriottjackson courtyard
LOCATION
United StatesTennesseeJackson
NUMBER OF ROOMS
94
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