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Courtyard Jackson

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Traveller (23)
Room & Suite (39)
Dining (2)
Overview
  • Excellent55%
  • Very good25%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(62 reviews)
“bistro staff”(5 reviews)
“fire pit”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Jackson
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Jackson
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (404)
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402 results
Traveller rating
216
101
59
17
9
Traveller type
Time of year
LanguageEnglish
216
101
59
17
9
Show reviews that mention
All reviewsfront deskbistro stafffire pithalfway pointhot tubtwo queen bedsbusiness travelerroad noisefitness roomwould definitely stay here againindoor poolnice stayvisit familyup to datemini fridgestaff was friendlystayed one night
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1 - 5 of 402 reviews
Reviewed 1 week ago

Staff treated you as you were a bother, no one helpful at all. Place was of poor design (although they may have been renovating because there were workers present). Hotel is right on highway & packed the 1 night we were there, parking was very...More

Thank P P
Response from Dan B, General Manager at Courtyard JacksonResponded 1 week ago

Dear P P, Thank you for choosing to stay at the Courtyard Jackson and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

Reviewed 1 week ago

We like Marriott, courtyard in Jackson was on the way, the front desk lady was great and friendly, the location was beside the Outback and I love the wedge salad so it was a one stop event. The room was clean and fresh, everything worked....More

Thank dclaes46
Response from Dan B, General Manager at Courtyard JacksonResponded 1 week ago

Dear Dclaes, I would like to first thank you for taking the time to let us know how your stay was. We are pleased to know that you enjoyed your stay here with us at the Courtyard Marriott. We strive to make each guests stay...More

Reviewed 2 weeks ago via mobile

Very good motel. Very clean, awesome staff that greeted me. Rooms very clean and a/c working. The Bistro was on point. Little slow getting order in due to staff members doing double duty. But once ordered it was quickly prepared and very delish. Beds were...More

Thank Alfster63
Response from Dan B, General Manager at Courtyard JacksonResponded 1 week ago

Dear Alfster63, I would like to first thank you for taking the time to let us know how your stay was. We are pleased to know that you enjoyed your stay and were comfortable in your room. We strive to make each guests stay with...More

Reviewed 9 June 2018 via mobile

I stay here often. Nice location with comfortable rooms. Good location with easy access to the interstate. Many great places to eat nearby. The food in the cafe is good too. There are a couple of other good hotels In this area tooMore

Thank Forrest C
Response from Dan B, General Manager at Courtyard JacksonResponded 14 June 2018

Dear Forrest C, I would like to first thank you for taking the time to let us know how your stay was. We are pleased to know that you enjoyed your stay and were comfortable in your room. We strive to make each guests stay...More

Reviewed 14 May 2018 via mobile

Stayed here one night while passing through jackson...this is the second time we have stayed here while passing through jackson and our last stay here was nice so decided to stay here again this time. Room was clean..bed was comfy..overall it was fine. BUT our...More

Thank christydcathey
Response from Dan B, General Manager at Courtyard JacksonResponded 15 May 2018

Dear ChristyDCathey, Thank you for choosing to stay at the Courtyard Jackson and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 111 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 111 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (23)
Room & Suite (39)
Dining (2)
Questions & Answers
Ask a question
winepourer
3 June 2017|
AnswerShow all 3 answers
Response from Jeffrey W | Property representative |
The Courtyard by Marriott Brand does not offer Complimentary Breakfast. We do however offer hotel rates that include a breakfast coupon based on availability. The Bistro offer made to order eggs, French toast and a host of... More
0
Votes
2Bboysmom
23 July 2015|
AnswerShow all 3 answers
Response from Jennifer F | Property representative |
Good Afternoon, 2Bboysmom! Unfortunately, we do not have any rooms that we can *guarantee* pets have not been in. We try to keep them limited to just our first and second floor rooms but sometimes they do spill over into... More
0
Votes
Room Tips
"No idea we stayed on 2nd floor, quite noisy all night long"
Read review
"top floor was nice and quiet"
Read review
"room 323 was a good one"
Read review
"Ask for a room with a new mattress."
Read review
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