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Courtyard Jackson

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352 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Tulsa, Oklahoma
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

We thoroughly enjoyed our recent 2 night stay at the Marriot Courtyard in Jackson. The hotel is nicely situated in a newly developed area with easy access to restaurants and shopping. The staff was friendly and the room was well equipped and clean. What more could one ask for? We will definitely consider booking here again in the future.

Helpful?
Thank GinBlox
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind words. We look forward to your next visit with us. More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

It was a nice property, certainly one of the nicer Courtyard brands that I've stayed in recently. It was big and pretty new or at least recently refurbished. I like having a nice selection for breakfast and having a bar for a night cap is always appreciated. It was well located in the city, making access to my client's offices... More 

Helpful?
Thank Brian F
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your gracious comments regarding the hotel. We appreciate you and your business and hope to serve you again in the future. More 

Escondido
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

Visited family in the area, and stayed here for one night. The room was large with a nice couch and desk. We overlooked Highway 40, but we couldn't hear any noise. We had to drive to find someplace to eat dinner, but that was OK. Overall, this was one of the nicer places we stayed on our 5 week road... More 

Helpful?
Thank Patti C
Frederick H, General Manager at Courtyard Jackson, responded to this review

thank you for the kind words. we look forward to serving you again the next time you are in the area. More 

Thompson s Station, Tennessee
1 review
Reviewed 3 weeks ago via mobile

Friendly throughout, front desk, restaurant, sales manager. Would stay again. Clean, comfortable rooms. Easy parking, safe. Close t highway but not noisy. One of the better ones. About an hour to Memphis and two from Nashville.

Helpful?
Thank Nomadgdp
Frederick H, General Manager at Courtyard Jackson, responded to this review

we appreciate you comments about the hotel. please come stay with us again the next time you are in the area. More 

Birmingham, Alabama
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

My husband and I spent one night at the Jackson Courtyard. We had made a request for a quiet room. Our request was honored. The room was very nice, and the mattress was wonderful. I especially like a small detail in the room. The hotel included a truly up to date channel guide for the TV. I know this seems... More 

Helpful?
Thank Marjo G
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for the kind words regarding the hotel. Please come and see us again the next time you are in Jackson Tn. More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016

Stayed here for a night while passing through... Was a spur of the moment stay but ended up being super comfortable and cozy. Had no issues and got a good nights sleep. Service was a little slow but it wasn't a big deal.

Helpful?
Thank Sk47
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your thoughtful comments regarding the hotel. It was a pleasure having you as our guest and hope to see you again the next time you are in the area. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016 via mobile

We stayed over a night on our way to Kentucky and absolutely loved this hotel! The staff was so friendly and went out of their way to make sure things were good. I had read some negative reviews about the pool and wonder where they must of been staying? This pool is full sized and fantastic! It is a salt... More 

Helpful?
Thank Davis D
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind words and we hope to have the opportunity to have you as our guest the next time you are in the Jackson, Tn. area. More 

Jasper, Tennessee
1 review
Reviewed 16 October 2016

Was making reservations for us to stay for a week and inquired if they offer firefighter discounts. Was told that they do although not for volunteer firefighters (which we are volunteer not paid) and they would not give a discount to us. Actually, the words of customer service rep. was, "a volunteer firefighter is not a real firefighter". Needless to... More 

Helpful?
Thank momof12010
Frederick H, General Manager at Courtyard Jackson, responded to this review

First allow me to apologize for this situation. We would have most certainly given you a discount regardless to being volunteer or not. I need to know the name of the person you talked too and if they were on property or over the reservations line. Again, my most sincere apology professionally and personally. The next time you have a... More 

Saint Charles, Missouri
Level Contributor
196 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 8 October 2016 via mobile

Very nice hotel room. The property was well kept and the staff was very friendly. There is no breakfast included in the room. I would have preferred to stay at the holiday inn express but they were totally booked.

Helpful?
1 Thank James B
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for the kind words regarding our hotel. We hope to be able to serve you again the next time you are in the Jackson, Tn. area. More 

West Memphis, Arkansas
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 October 2016

I look forward to staying at the Courtyard Marriott in Jackson, TN this weekend. If I receive the same service from Darrius that I did over the phone I will have a wonderful time. I'll check back after my stay.

Helpful?
1 Thank Spoil2
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your comment. We will make sure we do all we can to live up to your expectation. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Dr, Jackson, TN 38305-1313
Region: United States > Tennessee > Jackson
Price Range: $150 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jackson 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Marriott
Jackson Courtyard
Hotel Style:
#2 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jackson staff and other travellers.
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Questions? Get answers from Courtyard Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you room the more quiet it is.”
 of 5 bubbles marjog403, 2 Nov 2016 | Read review
“Hands down Darrius has the best customer service”
 of 5 bubbles Spoil2, 5 Oct 2016 | Read review
“Avoid the side closest to the freeway at all cost - loud, constant, road noise”
 of 5 bubbles RandyL327, 1 Jul 2016 | Read review
“away from 1-40”
 of 5 bubbles tinasE5058BF, 24 Jun 2016 | Read review
“The first floor was very quiet and the hotel was full.”
 of 5 bubbles carlonl, 20 Jun 2016 | Read review
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