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BEST WESTERN Carriage House Inn & Suites

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229 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Ponca City, Oklahoma
Reviewed 1 week ago

Looked good on outside. Room was an average hotel room, bed comfortable, and hot water in the shower. Secondary lock on door did not work and parking was limited. Usual breakfast fair, toaster didn't work well.

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Helpful?
Thank X2767PRjohnw
Sherwood, United States
Reviewed 1 week ago

Very friendly staff. Location was close to interstate. Room was nice and clean and bed was fairly comfortable. The bathrooms about as small as they could be. Almost have to stand in the shower to shut the door. If you need a quick room right off the interstate this isn't a bad one but there are probably some that are...

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Thank 786jaredc
Otto, North Carolina
Reviewed 2 weeks ago

Looked good from exterior but roof was being worked on,Front desk clerk couldn't make door keys and breakfast was below average. Rooms is showing it's age and needs remodeling. Bathroom is extremely small

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Helpful?
Thank James H
Justin, Texas
Reviewed 3 weeks ago

Traveling through with our three kids and dog. We were very thankful to find a clean, safe, hotel for the family to stay. Breakfast wasn't great but no other complaints. Clean, cable, internet, plenty of towels, and pillows were soft. We will stay here again when we drive through.

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Helpful?
Thank ashleyj82
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Fort Worth
Reviewed 3 weeks ago

our last stay in Sept was good, this time the room was upstairs, and not clean , fridge was dirty. just a bad experience, the hotel is easy to get to and that is why we wanted to stay again. our last room was downstairs next to the office but this stay was on upper level. it was like walking...

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Helpful?
Thank Nita B
Carolynn H, Front Office Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. Per your comments, we hope that you will stay with us again in the future, service and cleanliness are our top priorities...

Dripping springs TX, United States
Reviewed 29 October 2016

I had not stayed at this hotel before this trip but found everything to be satisfactory and found it comfortable .we enjoyed our stay and found it to be very satisfactory. we had a very good breakfast and was able to visit with other guests while breakfasting. . the staff was very attentive to our needs

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Helpful?
Thank Elnor S
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for choosing Best Western for your recent stay in Jackson. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as...

Harvest, United States
Reviewed 25 October 2016

This was a quick overnight stay en route with my toddler. The hotel staff, facilities and amenities were great.Very clean! Breakfast was tasty too. The hotel itself was tucked in off the road, but easily accessible. This made me feel quite safe since I was traveling alone with my child. I would definitely recommend staying here.

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Helpful?
Thank Gayle P
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for choosing Best Western for your recent stay in Jackson. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as...

Reviewed 19 October 2016

We had multiple BW visits over the past year which earned us several $50 off coupons. That is the reason we chose to stay at BW in Jackson. It is not in my favorite area of Jackson and there was a Lane College homecoming which had all the hotels booked up. The breakfast area has 3 tables, one of which...

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Helpful?
Thank B5495ROdanielj
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments towards our brand however the weekend you stayed with us is one of our local colleges home coming weekend & your correct every...

Berea
Reviewed 18 October 2016

Very clean room, beds were comfortable. AC unit very quite. Breakfast area sitting is very small but food and choices was good. Staff very friendly and helpful. Would stay here again.Easy access to interstate.

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Helpful?
Thank Anthony R
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for choosing Best Western for your recent stay in Jackson. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as...

Bellevue
Reviewed 14 October 2016

Just a quick nights stay on a long drive home during vacation. I see a lot of very good reviews so maybe we were just there on a bad housekeeping day. There was a small chair with a footstool in the room. There was heavy dust around the seat cushion of the chair and there were potato chips in the...

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Helpful?
Thank Denise D
Carolynn H, General Manager at BEST WESTERN Carriage House Inn & Suites, responded to this review

Thank you for choosing Best Western for your recent stay in Jackson. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. It was a pleasure to have you as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to BEST WESTERN Carriage House Inn & Suites!Relax and experience the comforts of home at this Jackson, Tennessee hotel. Conveniently located at the most popular intersection in town, The BEST WESTERN Carriage House Inn & Suites offers easy access to Casey Jones Village, the Railroad Museum, and the International Rock-A-Billy Museum. Hotel guests will find a range of activities for the whole family to enjoy in Jackson, with local shopping and restaurants and brand new baseball fields that are home to acclaimed tournaments. During the spring and summer months, visitors to Jackson can catch the future stars of the Major Leagues playing for the Diamond Jaxx! The BEST WESTERN Carriage House Inn & Suites is the perfect choice for business travelers offering proximity to offices for Proctor & Gamble, Delta Faucet and Porte Cable. The hotel offers a Hot complimentary deluxe breakfast and free high-speed Internet access. Guests can have downtime in the hotel's relaxing outdoor pool. Make a reservation today for the BEST WESTERN Carriage House Inn & Suites in Jackson, Tennessee. ... more   less 

Additional Information about BEST WESTERN Carriage House Inn & Suites

Address: 1936 Highway 45 Byp, Jackson, TN 38305-2478
Region: United States > Tennessee > Jackson
Price Range: $103 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Carriage House Inn & Suites 2.5*
Number of rooms: 49
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Also Known As:
Jackson Best Western
Best Western Jackson
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Carriage House Inn & Suites staff and other travellers.
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28 days ago

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Questions? Get answers from BEST WESTERN Carriage House Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great bed!”
 of 5 bubbles 908julias, 20 Sep 2016 | Read review
“You might want a room on the back side of the hotel, quieter, and the sun shines on door.”
 of 5 bubbles Thomas_H181, 8 Aug 2016 | Read review
“Choose rooms back of hotel not facing pool”
 of 5 bubbles mscopper, 28 Jun 2016 | Read review
“Perhaps rooms that are not "deals" are better. Ours was beside the roadway and not a nice room at all -- certainly not updated in any way.”
 of 5 bubbles Retiredperson2001, 8 Jan 2016 | Read review
“Second floor room on front was quiet”
 of 5 bubbles johnsonfamily430, 21 Aug 2015 | Read review
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