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Holiday Inn Express Hotel & Suites Chattanooga-Hixson

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166 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Chattanooga-Hixson
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Showing 165: English reviews
Opelika, Alabama
Reviewed 2 August 2016

I spent a few days here and wish i had stayed some place else. The card keys to the rooms did not work most of the time and took multiple tries before it would unlock the door. The carpets were stained and smelled. Some of the room numbers were missing or about to fall off the wall. The pool was...

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Helpful?
Thank rocketman2k
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many upgrades to the...

Huntingdon
Reviewed 26 July 2016 via mobile

Booked the room through booking.com. The lady who assisted us upon our arrival was AMAZING!!!! She was so friendly and even gave us details about local attractions. When we arrived our room was still being cleaned which was fine. We left and returned. Upon our return and check in, this lady had went home. We were met with a rather...

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Helpful?
Thank Rachel A
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Rachel A, I want to apologize for my staff's actions, We take your feedback seriously and we will take the necessary measures regarding this behavior. We do appreciate your business and hope you will come back to enjoy our newly remodeled rooms upon completion. Sa'eed Abazid Front Office Manager

Bowling Green, Kentucky
Reviewed 25 July 2016

This place is conveniently close to down town Chattanooga. Also its near plenty of restaurants and shopping. They are going through a renovation, but none of it impacted our stay. Staff was friendly and helpful (James at the front desk was very helpful). The breakfast was diverse. They have a nice indoor pool. I will say the pool was a...

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Helpful?
Thank Shipbird1969
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Shipbird1969, Thank you for your recent stay with us, we are glad you enjoyed it. We hope you will come back to enjoy our newly renovated rooms upon completion. Sa'eed Abazid Front Office Manager

Chattanooga, Tennessee
Reviewed 10 July 2016 via mobile

We stayed here one night because we were closing at 9 am the next am. Room was decent, not fantastic, breakfast was horrible and hotel is older and outdated. Night time staff was great next morning not so much. The vending machines were completely empty. Fortunately it was close to other places to eat and drink.

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Helpful?
Thank Kristi B
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Kristi B, We are sorry that we haven't met your expectations. Your feedback will be taken seriously and passed onto the necessary department heads in order to better future experiences at our hotel. I ensure you if you give us another chance we will not let you down. Thank you.

Dublin, OH
Reviewed 8 July 2016

My daughter's softball team stayed here for a tournament, and the whole time i kept hoping it would exceed my expectations. Sadly, it just met them. The area is not great - there's a shooting range right next door and a vape store on the other side. Our room was on the first floor, so was most easily accessible through...

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Helpful?
Thank 273mariae
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear 273mariae, Thank you for choosing our hotel. We sincerely apologize for all the trouble you've encountered at our property. Our entire hotel is undergoing a transform that will change every aspect of your stay including the mentioned problems. We hope that you will allow us a future chance to better accommodate you on your next visit to the area.

Kathleen, Georgia
Reviewed 6 July 2016

To start, the service was excellent. The staff was all very friendly and helpful. There were renovations being done at the time, but they didn't interfere with our stay. The hotel would have gotten 5 stars, however, the parking was tight, we got back around 12:30 one night, and the spots were full, we had to park along a curb...

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Helpful?
Thank Rocco R
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Dear Rocco R, Thank you for choosing to stay with us. We apologize about the inconvenience you encountered at your recent visit, however we are working on renovating our property. We appreciate your feedback and hope to see you with us again. Sincerely, Sa'eed Abazid Front Office Manager

Clarksville, Tennessee
Reviewed 24 April 2016 via mobile

We came to town for my husband to participate in a Full Marathon. Upon arriving we saw it was under construction. We were not aware of this when making reservations. The outward exterior of the Hotel was a mess. They originally tried to place us in a smoking room. Even though we did not reserve a smoking room. Afterwards they...

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Helpful?
Thank Carolinas704
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you for taking the time to leave your valuable review. The experience you are describing is not the characteristics of the level of service my colleagues and I strive to provide. We apologize for the unsatisfactory stay and hope you will give us another chance. Your feedback will be shared among the staff in order to exceed your expectations...

Milwaukee, Wisconsin
Reviewed 15 April 2016 via mobile

They appear to be renovating and the hotel might be in better shape when they are done but it's pretty run down right now. This is the most worn down Holiday Inn I've stayed at in the past 5 years. Smoke detector beeped low battery every time the a/c would cool the room below 67. They had to move us...

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Helpful?
Thank N A
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

We Appreciate you taking the time to leave us with your review. As you suggested we are going through a renovation phase, we are hoping to be done in the next couple of months. We apologize for the inconvenience you experienced on your last visit, my staff and I will work hard to ensure your next visit will be beyond...

Naples, Florida
Reviewed 12 April 2016

Hotel wasn't a bad hotel, just average. The front desk staff is well above average and very friendly. Hotel was clean, rooms well maintained. Location is about 15 minutes from the airport and 15 minutes to downtown. I labeled it average as it didn't really stand out. It was very decent, however. Issues I had - light when you first...

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Helpful?
Thank jmoonesq
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you for taking the time to evaluate our serivces. Our hotel will soon be fully renovated and we hope that you will stay with us again in order to deliver a higher level of comfort that will suit your needs. Sincerely, Saeed Abazid, Front Office Manager

Hopkinsville, Kentucky
Reviewed 2 April 2016 via mobile

Hotel was clean. Staff was very nice!!! Kid friendly! Easy check in and check out. The pool was heated and they had a nice hot tub. Relaxing after a day at the Tennessee Aquarium. Close to restaurants and mall nearby. Would stay at this hotel again.

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Helpful?
Thank rtsha2016
Saeed A, Front Office Manager at Holiday Inn Express Hotel & Suites Chattanooga-Hixson, responded to this review

Thank you for your the awesome review!! We'll be looking forward to having you stay with us again. Sincerely, Sa'eed Abazid, Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newest contemporary designed hotel Chattanooga has to offer. The Holiday Inn Express Hotel & Suites Hixson was designed with the modern traveler in mind, and is one of the only 100% non-smoking hotels in Chattanooga. The hotel is minutes away from downtown Chattanooga and the newly redeveloped River Front. Situated in Hixson the hotel is close to Chickamauga Lake and Marina, TVA, Northgate Mall, the Champions Tennis Club and numerous restaurants. This hotel in Chattanooga is also centrally located within a short drive of the South s biggest cities: Atlanta, Nashville, Knoxville, and Birmingham. Special amenities the hotel has to offer are free high speed Internet access, indoor heated pool and hot tub, micro/fridges, free hot deluxe continental breakfast, and a host of others. Businesses: TVA (Tennessee Valley Authority) and Sequoyah Nuclear Power Plant, DuPont, Komatsu, Gold Bond, Little Debbie (McKee Bakeries), Enterprise South, UTC, Erlanger Hospital, Memorial Hospital, Park Ridge Hospital, Central Baptist Church, Chattanooga Funeral Home. Attractions: Tennessee Aquarium, Downtown Chattanooga, Tennessee River Walk, Tennessee Rail Road Museum, Look Out Mountain (Ruby Falls, Rock City, Incline Railway), Chickamauga Dam/Lake, Chester Frost Park. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chattanooga-Hixson

Address: 4820 Hixson Pike, Hixson, TN 37343
Region: United States > Tennessee > Hixson
Price Range: $125 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chattanooga-Hixson 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Express Hixson
Holiday Inn Hixson
Hixson Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Chattanooga-Hixson staff and other travellers.
2 questions
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Vicksburg, Michigan
over a year ago
Zanesfield, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Chattanooga-Hixson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request one of the updated rooms”
 of 5 bubbles redfairy2016, 15 Nov 2016 | Read review
“Not next to the elevators.”
 of 5 bubbles AudreyF178, 27 Oct 2016 | Read review
“Wait until they're finished remodeling.”
 of 5 bubbles carnut122, 17 Oct 2016 | Read review
“Location and Staff”
 of 5 bubbles PattyK818, 11 Aug 2016 | Read review
“Quieter rooms are located to the back and try and stay on second floor where office and restaurant are located”
 of 5 bubbles U3678PRrichardb, 17 Dec 2015 | Read review
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