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Stayed there Tue Apr 10, 2018 as a 15K point night. Hotel is on main road about 10 miles from Chattanooga. Located between a gun store and wine store, across from Quality Inn and a Burger King. Parking in front of lobby is limited and...More
This hotel has just been newly remodeled! Nice and clean, clean white linens, quiet and includes breakfast (that was just ok). But the desk people were very professional and efficient! Enjoyed our stay and will definitely go back!
I really appreciate the really friendly and professional service. They were eager to please. Nice, clean, well appointed rooms. The breakfast was hot with a good variety of foods. I will gladly stay here again!More
1 Thank Eld865
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 19 February 2018
Thank you for your review of the Holiday Inn Express & Suites Chattanooga- Hixson. Your feedback is very important to us. We are happy to hear that you enjoyed your stay. I will pass along your kind words to the rest of the staff. We...More
I want to be fair, the property is a nice, recently built Holiday Inn but I just had the 3rd worst night sleep I've had in 30 years worth of hotel stays. We stayed on rewards points (I am a Spire member) so how do...More
Thank John K
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 6 January 2018
Thank you for your review of the Holiday Inn Express & Suites Hixson,Tn. We apologize for your sleep being disturbed. We thank you for bringing this to our attention, this is the first time we have had this complaint. So we are using your feedback...More
Reserved room for 4 nights, but couldn't sleep at all the first night due to noise from room above. Informed front desk early next morning that we were checking out that morning, and to cancel the following 3 nights. Received credit card statement today showing...More
1 Thank conniebissett
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 21 November 2017
Thank You for your review of the Holiday Inn Express and Suites Hixson, Tn.
This review is one side of the story which is yours that we charged you double. Here is what exactly happened you booked two reservations on two different dates.