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Country Inn & Suites By Carlson, Chattanooga North at Highway 153

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Country Inn & Suites By Carlson, Chattanooga North at Highway 153
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329 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Lakeland, Florida
Reviewed 2 days ago NEWvia mobile

We stayed 3 nights over MLK birthday weekend. The hotel was very neat and tidy. The room was clean and everything worked as it was supposed to. The desk clerk was courteous and informative. The coffee station always had hot coffee no matter the time of day. There are also Otis Spunkmeyer cookies to enjoy, although once they were put...

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Helpful?
Thank Mike H
Childersburg, Alabama
Reviewed 5 days ago NEW

Bathrooms needed to be cleaned mold and hair everywhere in room 331. Also check in the lady may have said 5 words to us and did not tell us when checkout was. Felt like a good safe location good indoor pool

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank chriswW2538WM
Management response:

Dear Chris, Thank you for taking the time to review our property. I'm sorry to hear about the issues you encountered during your stay. We will be renovating soon and hope you give us another try! Best Wishes, Heather W

Augusta
Reviewed 2 weeks ago

The hotel is average, they have a fair breakfast, rooms were nice the beds were a bit hard but you get use to them. The staff is very friendly and accommodating. There were seral restuauntsd near the property so you could get a good hot meal.

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Helpful?
Thank Randy E
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for your review. Your review helps us see where we need to make changes when we start our renovations in the next several months. Please come back and see the great things we are doing here at the Country Inn & Suites.

Sanibel Island, Florida
Reviewed 2 weeks ago

Pending review “Best Customer Service! Worked diligently to meet my every need! Perfect home away from home!” Spacious single room with 2 very comfortable queen beds! Large exceptionally clean bathrooms, good quality towels, etc. Mini-fridge, microwave, flat screen TV, full cable, free wifi (that really works!) And VERY QUIET! Non-smoking hotel, on site laundry, indoor pool, exercise room, ALL VERY...

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Helpful?
Thank Alice C
Management response:

Dear Alice C, Thanks for the awesome 5 star review! I'm happy you are enjoying our Hotel. Reviews like this make me very happy! Thanks, Heather W

Athens, Alabama
Reviewed 3 weeks ago via mobile

Nice stay Friendly staff easy hwy access good breakfast. 2 Queens with a sitting room the sofa was a sofa bed also.sitting room had a door to separate the sleeping area as not to bother if you have to room with a partner

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Helpful?
Thank Marvin H
Management response:

Dear Marvin H, Thank you for taking the time to review our property. I appreciate the 4 star review. When you come back to Chattanooga come stay with us again! Thanks, Heather W

Orlando, Florida
Reviewed 3 weeks ago

Stayed in July 2016 so this review is a little late. The good- bathroom was clean and air conditioner was blissfully cool on a hot, summer night. The bad- carpet was damp, stained and had food crumbs, the mattress on the bed was saggy and pillow cases stained. When we advised the front desk, they promptly changed the linens. Overall,...

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Helpful?
Thank jessieg70
CarlsonRezidor, ONline customer care at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.

Huntsville, Alabama
Reviewed 1 December 2016

We visited this hotel on 11/25/16. I picked this hotel because of the pool so we could get in a swim. Bad decision. The pool is not heated at all. The sink in the bathroom was cracked, the wallpaper was peeling, and the shower head was not mounted but laying down on a hand grip bar.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank K2469AScc
Management response:

Dear K2469AScc, I'm sorry to hear about the issues you encountered during your stay. Within the next few months we will be undergoing renovations. We hope you give us another try again! Best Regards, Heather Ward GM

Somerset, Kentucky
Reviewed 30 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jason C
Management response:

Reviewed 15 November 2016

Check in/out staff was very helpful and friendly. Cleanliness of room was not great. The carpet in room was dirty (2 large stains), 2 bugs were crawling on wall, the temperature of the room upon arrival was about 85-90 degrees, lamp lightbulb was burned out, and the alarm clock was preset to go off at 6am which was an unpleasant...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 743kelcip
Management response:

Dear 743kelcip, I'm sorry to hear about the issues you encountered during your stay. I have spoken with my Executive Housekeeper to ensure this does not happen again. Please feel free to contact me directly at the Hotel. Best Regards, Heather Ward

Maryville, Tennessee
Reviewed 8 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank P_Robin_C
Management response:

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Near Country Inn & Suites By Carlson, Chattanooga North at Highway 153

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Chattanooga North at Highway 153

Address: 5000 New Country Drive, Hixson, TN 37343
Region: United States > Tennessee > Hixson
Price Range: $122 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga North at Highway 153 2.5*
Number of rooms: 81
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Also Known As:
Country Inn Hixson
Hixson Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Chattanooga North at Highway 153 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I appreciate privacy & quiet so I always choose rooms away from elevators.”
 of 5 bubbles alicec272, 3 Jan 2017 | Read review
“Arriving early in the day may offer better quality room”
 of 5 bubbles jessieg70, 31 Dec 2016 | Read review
“Upper rooms on the back side are facing the freeway and woods, small parking lot, ask for a front room if on the ground level”
 of 5 bubbles K2469AScc, 30 Nov 2016 | Read review
“In order to get a good room, go to the Hampton Inn up the road.”
  • AC wouldn't work - no wonder, the filter hasn't been changed in years!
 of 5 bubbles 303evana, 7 Nov 2016 | Read review
“Rooms in another hotel are your best bet”
 of 5 bubbles mikez843, 16 Oct 2016 | Read review
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