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Country Inn & Suites By Carlson, Chattanooga North at Highway 153

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Country Inn & Suites By Carlson, Chattanooga North at Highway 153
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323 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Huntsville, Alabama
Reviewed 1 week ago

We visited this hotel on 11/25/16. I picked this hotel because of the pool so we could get in a swim. Bad decision. The pool is not heated at all. The sink in the bathroom was cracked, the wallpaper was peeling, and the shower head was not mounted but laying down on a hand grip bar.

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Helpful?
Thank K2469AScc
Management response:

Dear K2469AScc, I'm sorry to hear about the issues you encountered during your stay. Within the next few months we will be undergoing renovations. We hope you give us another try again! Best Regards, Heather Ward GM

Somerset, Kentucky
Reviewed 1 week ago

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Helpful?
Thank Jason C
Management response:

Reviewed 3 weeks ago

Check in/out staff was very helpful and friendly. Cleanliness of room was not great. The carpet in room was dirty (2 large stains), 2 bugs were crawling on wall, the temperature of the room upon arrival was about 85-90 degrees, lamp lightbulb was burned out, and the alarm clock was preset to go off at 6am which was an unpleasant...

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Helpful?
Thank 743kelcip
Management response:

Dear 743kelcip, I'm sorry to hear about the issues you encountered during your stay. I have spoken with my Executive Housekeeper to ensure this does not happen again. Please feel free to contact me directly at the Hotel. Best Regards, Heather Ward

Maryville, Tennessee
Reviewed 4 weeks ago

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Helpful?
Thank P_Robin_C
Management response:

Reviewed 4 weeks ago

I thought everything was really good. Room was right off the stairs so that was nice. Room was clean and loved the suite. Could put the loud girls in the other room while I wanted to sleep. Only down fall is I understand that break starts at 7 on the weekends. But the hotel had at least 3 softball teams...

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Helpful?
Thank Maria S
Management response:

Dear Maria S, Thank you for taking the time to review our property. We are happy to see you had pleasant stay! Thanks, Heather Ward General Manager

Tennessee
Reviewed 4 weeks ago

When I asked the morning manager why in the world this hotel was in such an awful state, he revealed that it was previously "bank owned" and just recently had been bought by a new owner - who was in the process of changing brands to LaQuinta. In the meantime, we find: A rag-tag, short-handed staff that appear defeated, tired,...

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Helpful?
Thank Evan A
Management response:

Dear Evan A, Sorry for the issues you encountered during your stay. I assure you we are working on this so a similar situation like this does not happen again. Thanks, Heather Ward General Manager

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

We are coming in town for a softball tournament and there was no rooms. Lindsay at this location called me and emailed me and kept going till she found me a room. Lindsay did a great job. Thanks is all I can say. She kept me updated and really came through. Thanks so much Lindsay.

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Guest, Thank you for taking the time to review our property! I shared your comments with Lindsay and she is thrilled you mentioned her name! We look forward to seeing you again soon! Thanks! Heather Ward General Manager

Huntersville, United States
Reviewed 31 October 2016

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Thank Anne M
Management response:

Atlanta, United States
Reviewed 31 October 2016

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Helpful?
Thank Chris P
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Chattanooga North at Highway 153, responded to this review

Mebane, United States
Reviewed 31 October 2016

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Helpful?
Thank Tonya D
Management response:

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Near Country Inn & Suites By Carlson, Chattanooga North at Highway 153

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Chattanooga North at Highway 153

Address: 5000 New Country Dr, Hixson, TN 37343-4877
Region: United States > Tennessee > Hixson
Price Range: $133 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga North at Highway 153 2.5*
Number of rooms: 81
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Also Known As:
Country Inn Hixson
Hixson Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Chattanooga North at Highway 153 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms on the back side are facing the freeway and woods, small parking lot, ask for a front room if on the ground level”
 of 5 bubbles K2469AScc, 30 Nov 2016 | Read review
“In order to get a good room, go to the Hampton Inn up the road.”
  • AC wouldn't work - no wonder, the filter hasn't been changed in years!
 of 5 bubbles 303evana, 7 Nov 2016 | Read review
“Rooms in another hotel are your best bet”
 of 5 bubbles mikez843, 16 Oct 2016 | Read review
“Check availability of pool!”
 of 5 bubbles GrannyFrances, 16 Oct 2016 | Read review
“Book early, they are busy!”
 of 5 bubbles 651donalds, 17 May 2016 | Read review
5 of 5
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