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Holiday Inn Express Hotel & Suites Memphis Germantown

Booking.comUSD 129*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Memphis Germantown
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374 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Start your review of Holiday Inn Express Hotel & Suites Memphis Germantown
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fisk, mo.
Reviewed 1 week ago

My second stay here in last 3-4 months. Very, very personable young man checked me in, thanked me for the stay and for being member of their rewards club. Room was spotless, everything was tip-top perfect in the room. Very quiet, comfortable stay. Lady at breakfast was sweet, smiling and greeting people. Only reason for 4 stars instead of 5...

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Thank mikekFisk_Mo_
crown point, indiana
Reviewed 4 weeks ago

Stayed here halfway to New Orleans mostly because I read about the trail behind the hotel. It was nice to wake up before a long drive and take a long walk on the trail which runs right beside a river, we even saw some deer! The rooms were large, clean and comfortable. The pool was warm, they could use some...

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Thank lurlene
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

We are delighted that your stay was enjoyable. One of our top priorities is excellence in Customer Care. We hope that you will come visit our area again and stay with us. Sincerely, Michelle Land Director of First Impressions

Fort Worth, Texas
Reviewed 5 weeks ago

I stayed at this hotel last night and the night before. There are some positives, but service was very poor. I'm not sure I'll be back. I am a former resident of Memphis who moved 500 miles away several months ago. I return to Memphis periodically on family business. I rely on TripAdvisor reviews, and there are over 300 reviews...

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Helpful?
Thank Michael H
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your candid review of our property. It is important for us to hear the good and the bad and we appreciate your honesty. Your many compliments show that we are at the top of our game in most areas. I do apologize for the inconveniences you have experienced and have brought those issues to the attention of...

Reviewed 25 March 2017

I travel to the Memphis area quite often, and I always stay at this hotel. The people are always super friendly, my room is always clean, and the breakfast is amazing. I would highly recommend this hotel to anyone who is going to Memphis for work or pleasure.

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Helpful?
Thank David H
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for being loyal to our brand. We pride ourselves on excellent customer care. Our guests are our top priority and your review shows that we have hit our goal. Thank you for your generous compliments. Please visit again soon. It is our pleasure to serve you. Sincerely, Michelle Land Director of First Impressions

Reviewed 23 March 2017

We stayed here for a weekend, to attend a seminar in town. We chose the hotel by it's proximity to where we were going, but also due to the perks, like continental breakfast, and a king bed in a nice, clean room. We really just spent time at night after dinner to sleep - but there is a work out...

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Thank xxVacationOrBustxx
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your generous compliments. It is always our intention for our guests to receive the best experience ever. It is always our pleasure to serve you. Please come again. Sincerely, Michelle Land Director of First Impressions

Johnson City, Tennessee
Reviewed 20 March 2017

We were running late to breakfast since the time happen to change the night before but the lady in charge gave more time for people to eat . Very happy overall with hotel and nice stay. Would stay there again if we travel to Memphis.

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Thank allenc8982017
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your delightful compliments. It is always out pleasure to serve you. Please consider this your home whenever you are in the area. Sincerely, Michelle Land Director of First Impressions

Reviewed 6 March 2017 via mobile

My family and I as well as our soccer team traveled to this hotel for a local tournament. The staff were very friendly and accommodating for a large group and giving us a place to relax and hang out during a very hectic weekend. Thank you again to the staff for being so kind and accommodating. Sincerely – a soccer...

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Helpful?
Thank Dewey M
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your generous review of our property. I am always delighted when we have teams. There is nothing like the positive energy of children...and even better when that happen to win. So glad your experience was a great one. Hope to see you again. Sincerely, Michelle Land Director of First Impressions

Reviewed 13 February 2017 via mobile

My husband and I were in town for a show at the Orpheum. Even though this hotel was in Germantown, it was only 20ish minutes from the show. It was well worth the drive to be in a safe area. This hotel was very clean and nice! We had the King bed suite. We had no problems during our stay...

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Helpful?
Thank Kimberly G
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

We are delighted that your stay with us was memorable. We pride ourselves on excellent customer care. The fact that you were satisfied and wrote a wonderful review makes us want to do better and better. Please come again. It is always our pleasure to serve you. Sincerely, Michelle Land Director of First Impressions

Germantown, Tennessee
Reviewed 31 January 2017

Stay here twice a year for business. Always a great experience while staying here. Staff are always kind, courteous and helpful. Breakfast has so many options and always wonderful with hostess who is the best! Hotel Premises are clean and up to date. Helps make being away from home so much easier.

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Helpful?
Thank KidsTown
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

It was such a pleasure to read your review and always a pleasure to serve you. So glad you enjoyed our breakfast options..we have something for everyone...AND those amazing Cinnamon rolls!!! Sincerely, Michelle Land Director of First Impressions

Auburn, Alabama
Reviewed 21 January 2017 via mobile

This was a great experience! A last minute trip we were greeted wonderfully! The staff is knowledgeable and kind and the breakfast steward was as lovely as was the fresh hot breakfast!! Very comfortable stay and we will definitely return.

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Helpful?
Thank KOrsini
nene5663, Guest Relations Manager at Holiday Inn Express Hotel & Suites Memphis Germantown, responded to this review

Thank you for your lovely compliments. I enjoyed our time together during and after breakfast. Especially your knowledge on the History of Germantown. What you told me peaked my interest and now I am going to dig further. Remember when you plan your next visit to let me know so I can plan your visit to different spots in Memphis....

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Germantown/Memphis area. Minutes from downtown Memphis, Tennessee, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. Just 15 minutes from Memphis International Airport (MEM), We are 5 miles south from exit 16 (Wolfchase Mall) and I-40, in Germantown. We offer Southern hospitality at its finest. This Germantown/Memphis area hotel will help you maintain your exercise regimen with our fitness center, swim year round in our indoor heated pool or catch up on work in our business center. We are also within walking distance of many restaurants. Our event space and outstanding service makes Holiday Inn Express Germantown/Memphis Area your preferred place to meet. Our sales director coordinates every detail of your meeting, making us the favorite for wedding, conference, banquet or reunions. Businesses near hotel: AgriCenter, Methodist Hospital Germantown, Baptist Memorial East, Campbell Clinic, FedEX, First Mercantile, Germantown Park business complexAttractions near hotel: AgriCenter, Shelby Show Place Arena, Shelby Farms, Graceland, Wolfchase Mall, Saddle Creek Shopping Center Stay Smart at the The Holiday Inn Express & Suites-Germantown! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Memphis Germantown

Address: 7784 Wolf Trail CV, Germantown, TN 38138-1781
Region: United States > Tennessee > Germantown
Price Range: $157 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Memphis Germantown 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Memphis Germantown
Hotel Style:
#1 Romantic Hotel in Germantown
#2 Family Hotel in Germantown
#2 Business Hotel in Germantown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Memphis Germantown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Memphis Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only 3 floors, I always choose the top for quiet. But I think all are quiet”
mikekFisk_Mo_, 20 Apr 2017 | Read review
“Make sure to use their option of checking in really early or really late - they are good to insure they have rooms ready !”
xxVacationOrBustxx, 22 Mar 2017 | Read review
“Give the hotel an idea of your needs and wants for your stay. Make sure you meet Michelle!”
mfbriggs, 22 Nov 2016 | Read review
“All the rooms are great here it really does not matter”
Someoneawsome, 21 Nov 2016 | Read review
“Very quiet area, no street noise. They are in a secluded area.”
Adult_family2014, 23 Sep 2016 | Read review
5 of 5
Booking.com
USD 129* /night
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TripAdvisorUSD 129
HotelQuicklyUSD 169
HIExpress.comUSD 129
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Prices are for 1 room, 2 adults
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