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All reviewsbistro arearoom was cleansmall balconytop ratingmini refrigeratorawesome experiencehotel is locatedaverage hotelprice was reasonableshort staynice neighborhoodchecking ina great stayhot tubearly checkhousekeeping staffup to date
Would not stay at this hotel again. Not bad; just so many better hotels out there. Phones at the hotel were out for over a week the receptionist told us was the reason we couldn't call ahead to see if our rooms were ready. Breakfast...More
This a disappointing Courtyard. The rooms feel old. The shower head in my room was very weak. The food service was very slow in the morning. The basically had two wine to pick from, neither were one someone would really desire.
Note: it’s often easier...More
Sona, Receisha and Laporsha were outstanding. i don;t often write reviews but they were so nice to me when i got in late and helped me alot!!
They were so friendly too! In the morning they were as equally nice and attentive.
Let me start by saying I have over 50 nights in Marriot properties so far this year so I get to see a lot of customer service types at various properties.
Now for the review. Prior to arriving here for a week stay I had...More
Check in was the highlight. The desk clerk, Eric, was very proficient and did his best to get me in the room location I wanted. he gave great advise and directions for my eating and shopping needs. Room was clean, well equipped and comfortable.More
Response from Kiara M, General Manager at Courtyard Memphis GermantownResponded 8 January 2018
Thank you so much for letting us know about your recent stay at Courtyard Memphis Germantown. We are happy to know that you received the exceptional service on which we pride ourselves. I'm glad Eric was able to assist you with your needs, and I...More