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Fairfield Inn & Suites Memphis Germantown

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Traveller (14)
Room & Suite (10)
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Overview
  • Excellent46%
  • Very good28%
  • Average11%
  • Poor11%
  • Terrible4%
Travellers talk about
“liquor store”(4 reviews)
“waffles”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
2 Star Hotel
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Additional information
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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96 results
Traveller rating
43
27
11
11
4
Traveller type
Time of year
LanguageEnglish
43
27
11
11
4
Show reviews that mention
All reviewsliquor storenice breakfast spreadwafflesconnecting roomsprovide ear plugsmini fridgebreakfast areacall aheadnice showergreat hotel and locationnight auditorhigh expectationsour night staysmall gymindoor poolfitness roomanother guest
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1 - 5 of 96 reviews
Reviewed 4 days ago via mobile

Staff was amazing and so helpful. The trip was to visit the zoo. The front desk sold us discounted tickets which was a pleasant surprise. The room was clean. The beds were so comfortable. We enjoyed the pool and hot tub. I will definitely stay...More

Thank always934
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 3 days ago

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. The team and I are glad you enjoyed the zoo tickets , the clean guest room, our service and the comfortable bed. It is our intent for every...More

Reviewed 4 weeks ago

Very clean hotel, staff was very helpful and the rooms were nice. I enjoyed the complimentary both days. There is a train that runs behind the hotel and it does toot its horn many times per day. I don't remember hearing it at night but...More

Thank Justina H
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 4 weeks ago

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. The staff and I are thrilled to know you enjoyed our services, the nice rooms, and train was not an issue. It is our intent for every guest...More

Reviewed 8 March 2018

I have had out of town visitors & reserved for them in Jan & Feb 2018. I loved the accommodations & the high quality of customer oriented service at this location. I am a Marriott Rewards member and they always recognized & greeted me at...More

Thank ShivUSA
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 11 March 2018

Thank you for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. The staff and I are thrilled to know you enjoyed our service and the property. We appreciate you being our guest and loyal to Marriott. We hope to...More

Reviewed 2 December 2017

When we arrived at the hotel we were greeted warmly. We were recognized as Marriott Reward members and able to check in early. We used the Marriott app and requested the early check in and were glad we were able to get it. The rooms...More

Thank Brad C
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 3 December 2017

Thank you Brad for letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. We are thrilled to know you enjoyed our friendly service, breakfast, and the location of the property. It is intent for every guest to have a pleasurable...More

Reviewed 24 November 2017

My truest rating would be to give this place a 3.5. Marriot; please bring back the full sized waffle makers. Staff was very helpful and friendly. My biggest complaint is the stains in the carpet of our room.More

Thank Charles D
Response from Richie G, General Manager at Fairfield Inn & Suites Memphis GermantownResponded 26 November 2017

Charles. I appreciate you letting us know about your recent stay at Fairfield Inn & Suites Memphis Germantown. I apologize for your not liking the mini waffles (size is Marriott standards, but I will voice your request), and the stains on the carpet. This is...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
USD 116 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Germantown
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 116 - USD 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Germantown
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (10)
Dining (3)
Questions & Answers
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Todd T
6 March 2018|
Answer
Response from Brad C | Reviewed this property |
We did not have any bed bug problems during our stay.
0
Votes
ROSANNE C
31 December 2014|
Answer
Response from Ken P | Property representative |
Thank you for considering our hotel. All of our rooms have double paned windows. We do have rooms that fit your requests. All of the bathroom areas are about the same size. There is a picture on our website of the bathroom... More
0
Votes
Room Tips
"Ask to stay in a room closer to the main road due to the train."
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"Choose to leave you children at home or get a different hotel"
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"Get as far away from the train track as possible!"
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"High floor"
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