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BEST WESTERN Franklin Inn

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BEST WESTERN Franklin Inn
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782 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Franklin Inn
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Showing 779: English reviews
Evansville, Indiana
Reviewed 3 January 2017

we made a reservation for here on our way to nola. the motel was remodeled , neat , clean , nice furnishings, handy to interstate 65. It worked well for us. there were several places to eat near the motel

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Helpful?
Thank lambo320
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear lambo320, Best western Management and Staff take this opportunity to wish you a Blessed 2017. I hope you had a safe trip back to Nola. We are happy to hear that you enjoyed your stay with us. Our hotel is always under renovation and will be having more updates in the spring and summer and by fall 2017 ....

Tuscaloosa, Alabama
Reviewed 2 January 2017

I won't stay anywhere else after staying there this time. Great staff and great room! They were helpful from the time we walked in. They even tried to help us and others walking in to a joint Uber to save money traveling to Nashville.

Review collected in partnership with Best Western
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Helpful?
Thank alecias2017
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear alecias2017, thank you so much for your time and effort for a wonderful review about Best Western Franklin Inn. On behalf of my entire Staff, I thank you again for picking us as your hotel of choice. Our Staff are well trained and awesome in every way. I am proud to have a wonderful team here, who always is...

Franklin, Tennessee
Reviewed 23 December 2016

I have stayed at this Best Western before, but this was my first time since their remodel. My check-in experience was swift and very friendly. The room was easy to find. The appearance of the room was very streamlined, neat, and organized. I appreciated the convenient body wash and shampoo dispensers in the shower. After a super long week at...

Review collected in partnership with Best Western
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Helpful?
1Thank melissasW6931WY
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear melissasW6931WY, Thank you very much for your patronage towards our Best Western Franklin. It is our pleasure to welcome you to out hotel and present you a good product and great service. Our Design department always works very hard to make sure the final product is the "Best" in the business. Due to all the research and Silver Award...

Gaylord, Michigan
Reviewed 18 December 2016

The hotel room was nice and the breakfast was good. But with the rooms being direct entry from the parking lot, there was a lot of noise coming through the walls. Especially when a truck picked up a dumpster/storage container at 7 am in the parking lot. That wasn't a good wake-up call and the staff didn't even want to...

Review collected in partnership with Best Western
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Helpful?
Thank anjuli_hawkins
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear anjuli_hawkins, thank you for choosing to stay with us on your trip to Nashville/Franklin in the recent past. I sincerely apologize for the noise issues that you had in both of your rooms when you stayed here. The Container company apologized because they had sent across a novice driver who couldn't pick it up in the first attempt. I...

Honor, Michigan
Reviewed 15 December 2016

Breakfast Bar was horrible. Frozen hard boiled eggs, English muffins had to be at least a week old at best. Walked out and went next door to Starbucks. A lot of contractors stayed here with their Diesel trucks. How do I know? At 6am they like to warm up their diesels, so, if you want a early start to your...

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Helpful?
1Thank zebra20zebra20
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear zebra20zebra20, thank you very much for your review about your stay with us on your trip to Nashville in December. I apologize for the inconveniences caused during your stay with us. Our Breakfast items are one of the best in the entire town of Franklin and we are the only Hotel/Motel who provides our valuable guests with a Breakfast...

Ellijay, Georgia
Reviewed 15 December 2016

The property location is excellent. The staff and service is professional and helpful. The rooms are very clean. The bathrooms are simple but very clean and sufficient. The breakfast is well stocked and full of choices. Overall, it is a nice convenient place to stay. ☺

Review collected in partnership with Best Western
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Helpful?
1Thank joelsP7814VC
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear joelsP7814VC, thank you very much sharing your views about your stay and our hotel on a public forum like Trip Advisor. It sure does mean a lot to us and we are very happy to hear that enjoyed your time with us. Our housekeeping team and staff area always on the go to ensure the rooms are well taken...

Orlando, Florida
Reviewed 15 December 2016

I would advise you stay somewhere else. I was bit by bed bugs and made them aware of it. The laughed at me. When I got home I had to throw away my clothes away. I called corporate who referred me to them. They did nothing about it. I called corporate back and they still have done nothing. They will...

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Helpful?
Thank kylecordell
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear kylecordell, thank you for your very candid review about our property on Trip Advisor. I am sorry to hear that our offer for your inconveniences were not good enough. We do not have Bed Bug Issues in the property and is well maintained and Fumigated on a regular basis only because of the enormous amount of traffic we receive....

Reviewed 15 December 2016

I stopped at another BW (Bowling Green, KY, where I'd stayed previously), and they generously took the time to find another BW for me further down the road. As anticipated, the BW they located for me was an easy stop near the highway, and provided every service I needed.

Review collected in partnership with Best Western
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Helpful?
1Thank P8303BEcatherinec
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear P8303BEcatherinec, thank you very much for choosing to stay with us on your recent visit. I am grateful for your patronage towards the Best Western Brand. Our CEO, Mr. David Kong will be a very happy man to hear that you chose his/our brand in both Kentucky and TN. Best Western Staff are always going the extra mile to...

United States
Reviewed 13 December 2016

Rooms were well decorated and up to date. The rates directly across the street were about the same however the rooms were straight out of the 1970's and I think there was some unsavory stuff still stuck to the wall from the same time period. Best Western is the obvious choice. Clean comfortable and well maintained. For the price.... Hard...

Review collected in partnership with Best Western
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Helpful?
1Thank 890traviss
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear 890traviss, thank you very much for your vivid review about your "Obvious Choice" - Best Western Franklin Inn. It was our pleasure to have renovated rooms to your taste, cleaned them and exceeded your expectations, a revamped and a better variety of hot sumptuous breakfast that no other hotel in the Nashville/Franklin Area offers. We look forward to seeing...

Tennessee
Reviewed 10 December 2016

The staff was very friendly. I was traveling solo on a business trip. I felt safe. It's in a good location, close enough to the highway, but still quite enough to rest.There are plenty of places to eat with in walking distance to eat. I'd stay here on business again.

Review collected in partnership with Best Western
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Helpful?
1Thank Ann C
Nathan P, Guest Relations Manager at BEST WESTERN Franklin Inn, responded to this review

Dear Ann C, thank you very much for staying with us. I am very happy to hear that our hotel served every little bit of your business travel needs. Our hotel is a safe hotel. Thanks to the location and the easy access on and off of the Interstate makes way for a quick stop for any traveller. There are...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Thank you for choosing Best Western Historic Franklin Inn for your travels through the beautiful State of Tennessee. This beautiful well maintained hotel was recently renovated in late 2014 and early 2015 with the latest design offered by Best Western. Our hotel features a play ground, exterior pool, well lit parking lot with plenty of room for buses . Our beautiful spacious rooms comes equipped with either one king bed, two Queen beds. Each room features micro/fridge, full size iron/board, well lit desk area with ergonomic chair and wi-fi. Enjoy a full hot breakfast each and every morning while reading the complimentary USA Today . Thank you again and we look forward to seeing you at Best Western Historic Franklin Inn. ... more   less 

Additional Information about BEST WESTERN Franklin Inn

Address: 1308 Murfreesboro Rd, Franklin, TN 37064-3041
Region: United States > Tennessee > Franklin
Price Range: $121 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Franklin Inn 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Best Western Franklin Hotel Franklin
Franklin Best Western
Hotel Style:
#1 Best Value Hotel in Franklin
#2 Green Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Franklin Inn staff and other travellers.
6 questions
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Questions? Get answers from BEST WESTERN Franklin Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I recommend all rooms. The restructure of this place is nice.”
jsmith424, 20 Feb 2017 | Read review
“Quiet rooms are top floor corners.”
kainay, 7 Nov 2016 | Read review
“Ask for a room at the front not the back”
269lanceh, 22 Oct 2016 | Read review
“Stay somewhere else”
agibson36, 19 Oct 2016 | Read review
“1. Try to reserve a first room suite. 2. Arrive early as possible for breakfast. 3. Carry a electrical strip.”
JackL448, 2 Sep 2016 | Read review
5 of 5