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Best Western Franklin Inn

968 reviews
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Traveller (35)
Room & Suite (94)
Pool & Beach (29)
Overview
  • Excellent38%
  • Very good31%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
“room was clean”(78 reviews)
“waffle house”(13 reviews)
“an older hotel”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Franklin Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
6 Mar.7 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (968)Write a Review
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All reviewsroom was cleanwaffle housean older hotelsmoking roomstay there againpancakesstaff was friendlyoff the highwayup to datecleaning staffhot breakfastfirst floorconvenient locationthe breakfast areayogurtnashville areabw
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41 - 45 of 961 reviews
Reviewed 7 November 2017

This hotel is a great fit for construction workers needing to stay close to their job site from out of town. Not so good for business travel and needing rest for the next days business. The room was OK, but the noise from construction crews...More

Review collected in partnership with Best Western
Thank donsV3460HZ
Response from Best Western F, Public Relations Manager at Best Western Franklin InnResponded 8 December 2017

Dear DonsV3460HZ, Thank you for taking time to write a review on your recent stay with us. We do apologies for the inconvenience you had during your stay. Please vist us again and we would be happy to address the issues, making sure that you...More

Reviewed 7 November 2017

For the price I was charged I expected a much better room. Everything is old and the walls and woodwork have an inch of paint on them. The furnishings were old and shabby. The bathroom was quite dated as well.More

Review collected in partnership with Best Western
Thank 653darrells
Response from Best Western F, Public Relations Manager at Best Western Franklin InnResponded 8 December 2017

Dear Darrells, Thank you for taking time to write a review on your recent stay with us. We do apologies for the inconvenience you had during your stay However, we would like you to know that we have been going through the renovations. I hope...More

Reviewed 6 November 2017

Best Western update of hotel room is excellent. Room was very clean and staff friendly. Bed was cozy and looked modern. Guests outside of room were loud during the night and we were woken up but overall this is a great valueMore

Review collected in partnership with Best Western
Thank 390colleend
Response from Best Western F, Public Relations Manager at Best Western Franklin InnResponded 8 December 2017

Dear Colleend, We thank you for sharing your time on writing a feedback to us. It is indeed wonderful to know that you liked our Hotel beds, Cleanless & Friendly staff. We do apologies for the inconvenience you had during your stay. Please do come...More

Reviewed 6 November 2017

I only had a couple of minor issues with my stay. When we checked in on Friday night we were told that breakfast was from 6 to 10:30 but they didn't say that was for Saturday and Sunday only. The hours were 6-9 for the...More

Review collected in partnership with Best Western
Thank michellerB6099OP
Response from Best Western F, Public Relations Manager at Best Western Franklin InnResponded 12 December 2017

Dear Micheller, Thank you for taking time to write a review on your recent stay with us. We do apologies for the inconvenience you had during your stay However, we would like you to know that we have been going through the renovations. I hope...More

Reviewed 6 November 2017

Good rates, good breakfast and courteous staff! We stayed 10 nights in the area and found this to be the best overall value in the category. The breakfast was the best we saw in the category as well with a good selection!More

Review collected in partnership with Best Western
Thank L582IOkevinh
Response from Best Western F, Public Relations Manager at Best Western Franklin InnResponded 12 December 2017

Dear Kevinh, We appreciate your time in providing us your valuable feedback. We are fortune to hear that you enjoyed your stay at our hotel. We would love to take this opportunity to extend our gratitude for all the wonderful compliments about the service and...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
USD 77 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Franklin
#2 Green Hotel in Franklin
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 77 - USD 123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Franklin
#2 Green Hotel in Franklin
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (35)
Room & Suite (94)
Pool & Beach (29)
Dining (1)
Amenities (47)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
19 February 2018|
Answer
Response from gldjbomar | Reviewed this property |
I believe if you have guaranteed your reservation with a credit Card, your reservation will be held for you. You might call ahead and let them know you will be a late arrival. We stay there a couple of times a year and Nick... More
0
Votes
RescueMom73
7 December 2017|
AnswerShow all 2 answers
Response from Best Western F | Property representative |
We, Best Western Franklin are very flexible with check ins. Our guests can check in anytime after 3. Our front desk is staffed 24 hours, for your convenience. Please call us at 615.790.0570, if you have any questions.
0
Votes
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123
Room Tips
"Stay away from this hotel if you want a good room!"
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"Park early parking spaces run out"
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"Go upstairs if you can. No elevator but first floor parking right is infront of your door. Backside much..."
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"Top floor looking out towards the office"
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