We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Cool Springs

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Country Inn & Suites By Carlson, Cool Springs
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

502 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Country Inn & Suites By Carlson, Cool Springs
See the most recent reviews
Showing 502: English reviews
Reviewed 31 March 2016 via mobile

Stayed for one night with a family of four in a double queen room and we were very satisfied. Rooms were clean and beds were comfortable. Breakfast was adequate consisting of fruit, cereal, muffins, eggs and bacon. Neighborhood seemed safe. We would definitely stay here again.

 Report
Helpful?
Thank Leo6501
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted you stayed with us and took the time to write your review. We are delighted you enjoyed our safe area and full breakfast. We are glad you found our beds comfortable and clean. We look forward to seeing you again soon.

Oshkosh, Wisconsin
Reviewed 31 March 2016

The lobby had been freshly updated to a more modern look prior to our arrival. We stayed in a King suite on the 4th floor. It definitely pays to join the free hotel rewards program, because they gave us a free upgrade from a standard King room to a suite for this stay. The 4th floor was very quiet. Breakfast...

 Report
Helpful?
Thank celmarch
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for staying with us and writing such a detailed review. We are delighted you enjoyed our fresh new look. We are happy to provide an upgrade when available and are thrilled you enjoyed that. We deeply regret you left a phone charger and we did not find it. We want to assure you our maids turn items in...

Reviewed 30 March 2016 via mobile

Room was good had the jacuzzi and king bed suite. Everything was clean. Room wasn't as big as expected. Carpets need to be updated. Wifi wasnt that great. Tv wasnt as big as expected. But the bed was very comfy and their was plenty of towels. The breakfast was good too. Would def return in future.

 Report
Helpful?
Thank Laura M
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are so glad you enjoyed your whirlpool room with a comfy bed and good breakfast. Sorry the wifi seemed slow. It is always nice to hear back from our guests. We appreciate you. Thank you!

Huntsville, Alabama
Reviewed 26 March 2016

 Report
Helpful?
Thank chefkristen10
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Rockford, Illinois
Reviewed 24 March 2016

The hotel was very clean. Plenty of sockets in room for mobile devices . Within walking distance to restaurants and shopping. Exercise room bright and safe. Many choices for breakfast including healthy choices .

 Report
Helpful?
Thank lesliem553
Reviewed 24 March 2016 via mobile

We are in Nashville for a week, checked out of here after 2 nights. We were put in the worst room location 104... Right next to the breakfast room and across from the main housekeeping. Was woken up both nights at 5 am from staff working. Clinking of dishes, scooting of metal chairs on floor, loud talking to each other...

 Report
Helpful?
Thank Jrbacon
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Hello and thank you for staying with us and for taking the time to write your review. We are sorry to hear about your unsatisfactory experience during your stay. It is unfortunate you did not get a good nights sleep. WE always want you to be comfortable and restful. We regret you heard noise from your room. When we are...

Girard, Kansas
Reviewed 22 March 2016

Great place 30min out of the city. It's quite and friendly staff. The breakfast diner could be improved. Has a heated pool. Small gym. It has a nice mall near by restraunts over all it's a nice place for trips.

 Report
Helpful?
Thank Quentin P
A TripAdvisor Member
1 review
Reviewed 21 March 2016 via mobile

Typical hotel room in terms of layout. Beds were very comfortable. Room was clean. Breakfast is a definite plus. Walls are very thin, could here conversations in adjoining room, knew every time room above used the toilet, shower, etc...not a big deal for one night stay.

 Report
Helpful?
Thank A TripAdvisor Member
Portage
Reviewed 21 March 2016

The check in was the fastest and most efficient ever! The staff was very friendly and helpful. The room was clean and modern. The breakfast was good. I would stay here again, no question. No regrets and a great value.

 Report
Helpful?
Thank 1313oyce
Montgomery, Alabama
Reviewed 19 March 2016

I recently stayed at this hotel as a stopping point to break up my drive between Ohio and Alabama. I chose this hotel based on TripAdvisor reviews and because the prices were just a bit cheaper than staying in Nashville. This was a great place to stop for the night. Upon check in, I was upgraded to a suite, which...

 Report
Helpful?
Thank Kermit753

79 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (56)
Viewed
Room/Suite (18)
Viewed
Dining (8)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (8)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (4)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Franklin hotels
2.2 km away
Drury Plaza Hotel Nashville Franklin
0.2 km away
Hampton Inn and Suites Nashville Franklin (Cool Springs)
1.6 km away
Hilton Garden Inn Nashville Franklin / Cool Spring
Show Prices
Show Prices
Show Prices
4.4 km away
BEST WESTERN Franklin Inn
BEST WESTERN Franklin Inn
#10 of 23 in Franklin
722 reviews
0.2 km away
Aloft Nashville - Cool Springs
4.8 km away
Comfort Inn
Comfort Inn
#17 of 23 in Franklin
619 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 S Springs Dr, Franklin, TN 37067-1615
Region: United States > Tennessee > Franklin
Price Range: $131 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Odigeo, Travelocity and Priceline so you can book your Country Inn & Suites By Carlson, Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cool Springs staff and other travellers.
4 questions
Ask a question
Fort Walton Beach, Florida
4 months ago
Marion, IN, United States
8 months ago
Plainfield, Illinois
over a year ago

See all questions (4)

Questions? Get answers from Country Inn & Suites By Carlson, Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure, we were never given one.”
 of 5 bubbles L9202FZjamesh, 12 Nov 2016 | Read review
“Rooms on east side of building face a Harley dealership, so expect to hear that.”
 of 5 bubbles PaulaMorton, 16 Oct 2016 | Read review
“Stay on the first floor.”
 of 5 bubbles jpslm271, 24 Sep 2016 | Read review
“Every room is good :)”
 of 5 bubbles Joliesbucketlist, 13 Sep 2016 | Read review
“Only (1) two queen handicap room, the rest come with one King only,”
 of 5 bubbles N3568MJbryanw, 30 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay