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Country Inn & Suites By Carlson, Cool Springs

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502 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Cool Springs
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Showing 502: English reviews
Reviewed 25 October 2016

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Thank Mark P
cullman, United States
Reviewed 25 October 2016

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Thank Kevin S
Rockford, United States
Reviewed 24 October 2016

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1Thank Steven F
Homewood, Alabama
Reviewed 24 October 2016

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Thank Pj S
Atlanta, Georgia
Reviewed 24 October 2016 via mobile

We stayed here on a Saturday night while visiting family in Franklin. This hotel is a basic box for economy travelers. Check in. Is easy and fairly casual. Booking online is easy, although the prices vary wildly depending on when you stay. It is a basic box of a room, but the suites see nice-allowing extra space to work and...

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Thank Bodacious123
Reviewed 18 October 2016 via mobile

The receptionist when we arrived did her job but wasn't at all friendly. The room smelled damp. Not sure if it was the carpet or the A/C. Several times we went to the desk to find no one available. But the rooms seemed cleaned and the location is good. Breakfast was very good.

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Thank rcburn88
Murray, KY
Reviewed 17 October 2016

Booked this online and was not disappointed. Location was key factor. Parking was ample, hotel appears to be recently renovated. Staff was helpful, room and amenities great. Breakfast buffet a real time saver.

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Thank PaulaMorton
Reviewed 14 October 2016

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Thank 593timo
Martin, Tennessee
Reviewed 11 October 2016

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Thank Kristi H
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Fort Worth, Texas
Reviewed 11 October 2016

The hotel smells terrible. The carpets are extremely dirty. The bed was horrible uncomfortable. I would not recommend this hotel to anyone. I will also never stay here again. There was rarely anyone at the front desk.

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Thank M3647RNjamest
CountryInnCOOL, Manager at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We wish you found our beds more comfortable. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. Thank you again

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 S Springs Dr, Franklin, TN 37067-1615
Region: United States > Tennessee > Franklin
Price Range: $131 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Cool Springs staff and other travellers.
4 questions
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Fort Walton Beach, Florida
4 months ago
Marion, IN, United States
8 months ago
Plainfield, Illinois
over a year ago

See all questions (4)

Questions? Get answers from Country Inn & Suites By Carlson, Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure, we were never given one.”
 of 5 bubbles L9202FZjamesh, 12 Nov 2016 | Read review
“Rooms on east side of building face a Harley dealership, so expect to hear that.”
 of 5 bubbles PaulaMorton, 16 Oct 2016 | Read review
“Stay on the first floor.”
 of 5 bubbles jpslm271, 24 Sep 2016 | Read review
“Every room is good :)”
 of 5 bubbles Joliesbucketlist, 13 Sep 2016 | Read review
“Only (1) two queen handicap room, the rest come with one King only,”
 of 5 bubbles N3568MJbryanw, 30 Aug 2016 | Read review
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