We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsharley dealershiproom was cleanwater pressureking suitewould definitely stay here againindoor poolbreakfast areacool springs galleriaone night stayhotel is locatedhot breakfaststaff was friendlyparking lotyogurteasy accessfree breakfastmall
Called in the morning and made reservations for 2 rooms with 2 queen beds. We paid over the phone to the toll free number. When we reached the hotel the man at the counter was sitting on a stool, when we gave him our name...More
An ok place to stay for a night or two if desperate. The pillows are tiny and we had to request more. The outside looked decent and so does the entry but the rooms needs to be updated. There were stains on the walls and...More
Thank Jamie R
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 1 week ago
Thank you for staying with us and taking the time to write a review. Thank you for your compliments regarding our facade and common areas. We are more than happy to supply you with more pillows when you need them and always want you to...More
While my family was in town for a lacrosse tournament, we rented a room at Country Inn and Suites in Franklin, TENN. Much to our dismay, the smoke alarm in our room kept going off. My husband called the front office to make the staff...More
Review collected in partnership with Country Inns & Suites By Radisson
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 2 weeks ago
We appreciate your reaching out and apologize we did not handle this correctly. It pains us that you did not have a well rested night and deeply regret the alarm going off and that the staff on hand did not come up and investigate and...More
This was a comfortable last minute find to break up our 12 hour trip from Orange Beach home. Great location just across the street from the mall and Jonathon's Sports Bar and Grill ( a really nice place to eat with a Happy Hour and...More
This is a modest hotel but with good size rooms , clean and comfortable and reasonable value. Several sets of guests on the night I was there were noisy, particularly those returning at 2am. Not the fault of the hotel but marred the stay. Breakfast...More