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Country Inn & Suites by Radisson, Cool Springs, TN

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Traveller (67)
Room & Suite (152)
Pool & Beach (37)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“room was clean”(31 reviews)
“water pressure”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Country Inn & Suites by Radisson, Cool Springs, TN
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Offers from Country Inn & Suites by Radisson, Cool Springs, TN
Special Offer: Save With Dream Deals
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)
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639 results
Traveller rating
295
179
89
38
38
Traveller type
Time of year
LanguageEnglish
295
179
89
38
38
Show reviews that mention
All reviewsharley dealershiproom was cleanwater pressureking suitewould definitely stay here againindoor poolbreakfast areacool springs galleriaone night stayhotel is locatedhot breakfaststaff was friendlyparking lotyogurteasy accessfree breakfastmall
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1 - 5 of 639 reviews
Reviewed yesterday via mobile

Called in the morning and made reservations for 2 rooms with 2 queen beds. We paid over the phone to the toll free number. When we reached the hotel the man at the counter was sitting on a stool, when we gave him our name...More

Thank larrysV2576ZW
Reviewed 2 weeks ago via mobile

An ok place to stay for a night or two if desperate. The pillows are tiny and we had to request more. The outside looked decent and so does the entry but the rooms needs to be updated. There were stains on the walls and...More

Thank Jamie R
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 1 week ago

Thank you for staying with us and taking the time to write a review. Thank you for your compliments regarding our facade and common areas. We are more than happy to supply you with more pillows when you need them and always want you to...More

Reviewed 2 weeks ago

While my family was in town for a lacrosse tournament, we rented a room at Country Inn and Suites in Franklin, TENN. Much to our dismay, the smoke alarm in our room kept going off. My husband called the front office to make the staff...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank Gageabbynana
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 2 weeks ago

We appreciate your reaching out and apologize we did not handle this correctly. It pains us that you did not have a well rested night and deeply regret the alarm going off and that the staff on hand did not come up and investigate and...More

Reviewed 12 May 2018 via mobile

This was a comfortable last minute find to break up our 12 hour trip from Orange Beach home. Great location just across the street from the mall and Jonathon's Sports Bar and Grill ( a really nice place to eat with a Happy Hour and...More

Thank itsmegail
Reviewed 8 May 2018

This is a modest hotel but with good size rooms , clean and comfortable and reasonable value. Several sets of guests on the night I was there were noisy, particularly those returning at 2am. Not the fault of the hotel but marred the stay. Breakfast...More

Thank MarkDerbyshire
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 101 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 101 - USD 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (67)
Room & Suite (152)
Pool & Beach (37)
Dining (15)
Amenities (44)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
morganlee9413
3 August 2017|
AnswerShow all 3 answers
Response from CountryInnCOOL | Property representative |
3pm check in, noon check out
0
Votes
kerrysL6583HW
2 February 2017|
AnswerShow all 3 answers
Response from CountryInnCOOL | Property representative |
We do not accept pets except service animals. thank you
0
Votes
Shannon B
9 August 2016|
AnswerShow all 5 answers
Response from CountryInnCOOL | Property representative |
7am to midnight
1
Vote
Room Tips
"Clean, good showers, quiet. What we expect at Country Inn."
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"try not to be on the side with the Harley dealership"
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"Find a different hotel and choose a nice room there..."
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"Get a room with an odd number so you don't face the stupid Harley dealership!!!"
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