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    Embassy Suites by Hilton Nashville South/Cool Springs

    820 Crescent Centre Dr, Franklin, TN 37067-6218
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 178*
          USD 149*
          USD 178*
          USD 149*
          USD 178*
          USD 149*
          Traveller (63)
          Room & Suite (40)
          Dining (4)
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          Overview
          • Excellent50%
          • Very good25%
          • Average13%
          • Poor8%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton Nashville South/Cool Springs
          Special Offer: Premium Suite Upgrade
          Hotel deals
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          Drury Plaza Hotel Nashville Franklin
          1,071 reviews
          #1 of 23 hotels in Franklin
           
          Hilton Garden Inn Nashville Franklin / Cool Spring
          739 reviews
          #3 of 23 hotels in Franklin
           
          Homewood Suites by Hilton Nashville / Franklin
          349 reviews
          #2 of 23 hotels in Franklin
           
          Hampton Inn and Suites Nashville Franklin (Cool Springs)
          564 reviews
          #4 of 23 hotels in Franklin
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (937)
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          There are newer reviews for Embassy Suites by Hilton Nashville South/Cool Springs See the most recent reviews

          11 - 15 of 937 reviews

          Reviewed 2 weeks ago

          The staff were extremely friendly. The hotel is only minutes away from some excellent restaurants and the room was clean. Overall a great experience. Probably only complaint is the exercise room is small. Otherwise a wonderful value.More

          Review collected in partnership with Embassy Suites Hotels
          Thank kevinaC8227CL
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 2 weeks ago

          kevinaC8227CL- Thank you for the nice review. I am so happy to hear that our hotel lived up to your expectations. I agree that our location is ideal for both the business traveler as well as families on the road to their vacation. Thank you...More

          Reviewed 3 weeks ago

          We were told at 4:00 check-in that our room was not ready and would not be for 20-25 minutes. This interfered with our plans, but the situation worsened when a bellhop found it appropriate to get hateful with us in the hallway. We were late...More

          Review collected in partnership with Embassy Suites Hotels
          1  Thank bnmoore1
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 3 weeks ago

          bnmoore1- I am sorry to hear of your experience here at the hotel. I do show that your actual check in into your room on our computers was about seven minutes after you came to the desk. I apologize that your room was not ready...More

          Reviewed 3 weeks ago

          Stayed here for a business meeting. Very nice facilities. Complimentary breakfast and evening wine, beer and hors d'oeuvres make it a great place to catch up with colleagues after the meetings. Free parking and easy access to lots of nice restaurants in the Cool Springs/Franklin...More

          Review collected in partnership with Embassy Suites Hotels
          Thank remays
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 3 weeks ago

          remays- Thank you so much for the nice review. I am glad that you enjoyed your stay and that your business meetings went well. We appreciate your business and hope to see you again soon.

          Reviewed 3 weeks ago

          I was hear for a conference hosted at the Marriott located diagonal to the hotel. This hotel was the overflow hotel. They did a great job of setting us up with a cost friendly rate. The staff was very kind and helpful, they went above...More

          Review collected in partnership with Embassy Suites Hotels
          Thank H9597LFnicholasp
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 3 weeks ago

          H9597LFnicholasp- THank you so much for the nice review. I am very hapy to hear that you enjoyed your stay. Hopefully next time we will be the host hotel for your group. Either way we are appreciative of your business and hope to see you...More

          Reviewed 4 weeks ago

          This was my first stay with Embassy Suites. Great perks offered to hotel guests, the rooms were spacious and awesome. The staff was very nice and helpful. I would love to stay again. My 7 year old son was amazed and so happy to stay...More

          Thank M B
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 4 weeks ago

          Thank you for the great review M B! We are so glad that you and your son enjoyed your stay. We would love to have you back and we sincerely appreciate your business. I hope you guys have a great summer and we can welcome...More

          Drury Plaza Hotel Nashville Franklin
          1,071 reviews
          #1 of 23 hotels in Franklin
           
          Hilton Garden Inn Nashville Franklin / Cool Spring
          739 reviews
          #3 of 23 hotels in Franklin
           
          Homewood Suites by Hilton Nashville / Franklin
          349 reviews
          #2 of 23 hotels in Franklin
           
          Hampton Inn and Suites Nashville Franklin (Cool Springs)
          564 reviews
          #4 of 23 hotels in Franklin
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Breakfast included
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Breakfast included
          • Shuttle Bus Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Airport Transportation
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • USD 165 - USD 306 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Romantic Hotel in Franklin
          • #5 Business Hotel in Franklin
          • #8 Family Hotel in Franklin
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 250
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Hilton Hotels Direct, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Franklin
          • Also Known As
          • Embassy Suites Nashville South/Cool Springs Hotel Franklin ,
          • Embassy Suites Cool Springs ,
          • Embassy Suites Franklin ,
          • Franklin Embassy Suites
          Add Photo Photos
          Traveller (63)
          Room & Suite (40)
          Dining (4)
          Pool & Beach (4)
          Hotel & Grounds (69)
          Bathroom (9)
          Business Centre & Event Rooms (7)
          Family and Play Areas (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Julie_and_kids
          Is there a shuttle to restaurants in Franklin or is there uber?
          28 February 2017|
          Answer Show all 2 answers
          Response from Brian S | Property representative |
          The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
          1
          Vote
          jazzbird925
          Hi, My husband and I may be attending a wedding at Homestead Manor and will need transportation to and from the venue. Do you provide shuttle service or are taxis easily available? We are familiar with Nashville but not the outskirts and it appears you are located approx. 11 miles from Homestead and 40 minutes from downtown Nashville. We would also need transportation to and from the airport. Thank you in advance for your response
          22 February 2017|
          Answer Show all 3 answers
          Response from Brian S | Property representative |
          Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
          1
          Vote
          Nat634
          are big pets allowed? 65 pounds. thank you!
          14 November 2016|
          Answer Show all 2 answers
          Response from Brian S | Property representative |
          Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
          1
          Vote
          Room Tips
          "I don't think you could get a bad room. I liked being on the 7th floor for the view into the lobby."
          Read review
          "Corner suites are bigger I believe."
          Read review
          "Avoid the rooms that face I-65, unless you like the white noise of traffic."
          Read review
          "Get a corner room, on a lower floor. it will be quiet and cooler"
          Read review
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