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    Embassy Suites by Hilton Nashville South/Cool Springs

    820 Crescent Centre Dr, Franklin, TN 37067-6218
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    27/08/2017 28/08/2017
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    USD 193*USD 252*
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    Traveller (72)
    Room & Suite (42)
    Dining (4)
    Hilton Garden Inn Nashville Franklin / Cool Spring
    759 reviews
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    Overview
    • Excellent49%
    • Very good26%
    • Average13%
    • Poor8%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Nashville South/Cool Springs
    Special Offer: Premium Suite Upgrade
    Hotel deals
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    Hilton Garden Inn Nashville Franklin / Cool Spring
    759 reviews
    #3 of 24 hotels in Franklin
     
    Hyatt Place Nashville/Franklin/Cool Springs
    496 reviews
    #4 of 24 hotels in Franklin
     
    Drury Plaza Hotel Nashville Franklin
    1,102 reviews
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    Homewood Suites by Hilton Nashville / Franklin
    384 reviews
    #2 of 24 hotels in Franklin
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (973)
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    1 - 5 of 971 reviews

    Reviewed 2 days ago

    Stayed here for three nights while on business. Hotel is easily accessed from right off interstate. Arrived about 4pm and room was ready. Stayed in suite on 7th floor which is one of their premium rooms. Not sure if there was difference between this one...More

    Thank tmde
    Hotel's Favourite
    Reviewed 4 weeks ago

    Spending a weekend in the Nashville area we chose this hotel to visit Franklin as well, a must see downtown for dinner and dining, as well as historical interest. Great location. It was only a 15 minute drive to get to Nashville and park the...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Mark F
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 4 weeks ago

    Mark F- Thank you very much for the great review. I am so happy that you and your family enjoyed your stay with us. We truly do pride ourselves on our guest service and I am pleased to read your comments. We appreciate your business...More

    Reviewed 2 days ago

    Great hotel. Close to restaurants and mall. Breakfast was great but evening reception needs help. Rooms are large and can accommodate a family. I will staycation here again. Only down side was when we looked out our window we saw a roof top not a...More

    Review collected in partnership with Embassy Suites Hotels
    Thank 606louisef
    Reviewed 6 days ago

    This stay was no picnic. When we initially entered our room we noticed it had a less than fresh smell. My immediate thought was carpet that is staying wet. Anyway we shrugged that off knowing that we would be spending little time in the room....More

    Thank aRunningGirl
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 4 days ago

    arunninggirl- Thank you for your review. I apologize for your experience as we never want any of our guests to have a less than excellent stay. I am surprised by your comments about ants as we have not had any issues with ants all summer....More

    Reviewed 1 week ago via mobile

    Nice hotel with big rooms. Family had a wedding reception there, and was handled nicely. Pet friendly. Only thing that keeps it from being rated 5 is we never received any maid service in the two days we were there. We had to go to...More

    Thank Michael H
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 5 days ago

    Michael H- Thank you for your review. I am so pleased to see that you enjoyed your stay and that wedding reception went well. We appreciate your business and hope to see you again soon here on property. I will also look onto what the...More

    Hilton Garden Inn Nashville Franklin / Cool Spring
    759 reviews
    #3 of 24 hotels in Franklin
     
    Hyatt Place Nashville/Franklin/Cool Springs
    496 reviews
    #4 of 24 hotels in Franklin
     
    Drury Plaza Hotel Nashville Franklin
    1,102 reviews
    #1 of 24 hotels in Franklin
     
    Homewood Suites by Hilton Nashville / Franklin
    384 reviews
    #2 of 24 hotels in Franklin
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 168 - USD 316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Franklin
    • #5 Romantic Hotel in Franklin
    • #8 Family Hotel in Franklin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Expedia, Cancelon, Hotwire, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Embassy Suites Nashville South/Cool Springs Hotel Franklin ,
    • Embassy Suites Cool Springs ,
    • Embassy Suites Franklin ,
    • Franklin Embassy Suites
    Add Photo Photos
    Traveller (72)
    Room & Suite (42)
    Dining (4)
    Pool & Beach (4)
    Hotel & Grounds (80)
    Bathroom (9)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
    Homewood Suites by Hilton Nashville / Franklin
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    1.28 km away
     
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    1.40 km away
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    759 reviews
    2.00 km away
     
    Hyatt Place Nashville/Franklin/Cool Springs
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    1.89 km away
     
    Nearby Restaurants
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    Chuys
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    .60 km away
    Jim 'N Nick's Bar-B-Q
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    .59 km away
    Bonefish Grill
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    .49 km away
    Nearby Attractions
    Aspen Grove Park
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    1.44 km away
    Kings Entertainment Cool Springs - Franklin
    61 reviews
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    Ask a question
    Questions & Answers
    Julie_and_kids
    28 February 2017|
    AnswerShow all 3 answers
    Response from Brian S | Property representative |
    The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
    1
    Vote
    jazzbird925
    22 February 2017|
    AnswerShow all 3 answers
    Response from Brian S | Property representative |
    Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
    1
    Vote
    Nat634
    14 November 2016|
    AnswerShow all 2 answers
    Response from Brian S | Property representative |
    Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
    1
    Vote
    Room Tips
    "I don't think you could get a bad room. I liked being on the 7th floor for the view into the lobby."
    Read review
    "Corner suites are bigger I believe."
    Read review
    "Avoid the rooms that face I-65, unless you like the white noise of traffic."
    Read review
    "Get a corner room, on a lower floor. it will be quiet and cooler"
    Read review
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