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Hilton Garden Inn Nashville Franklin / Cool Spring

Booking.comUSD 186*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 194*
USD 186*
USD 194*
USD 186*
USD 194*
USD 186*
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Hilton Garden Inn Nashville Franklin \/ Cool Spring
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722 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
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Showing 719: English reviews
Detroit, Michigan
Reviewed 27 September 2016

What more could you ask for? Stopped here overnight on our way to Florida. The location is a little off the freeway, but I wouldn't call it out of the way. Lots of choices for dining nearby. I would love to go back some time to stay longer and explore the area.

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Helpful?
Thank Eric18_13
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

I'm so glad you were happy with your stay Eric18_13! Definitely come back soon to explore. We are so close to downtown historic Franklin. Sincerely, Chelsea C. Sales Manager

kentucky
Reviewed 26 September 2016

We stayed at this hotel for two nights. We loved the location. There were restaurants within walking distance. There was a Starbucks and Dunkin Donuts right outside the door. It seemed like a great neighborhood to walk or run in the morning. The room was very clean. We stayed on the 4th floor in a king room. We never heard...

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Helpful?
Thank love2travelky
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you loved our location as much as we do love2travelky :) Next time you visit definitely stay for breakfast! Sincerely, Chelsea C. Sales Manager

Tighnabruaich, United Kingdom
Reviewed 25 September 2016

Everything was very pleasant! Exactly what one wants in a mid range hotel when on the road. Clean sheets. Good wifi. Fine ice machine. Easy parking. Very helpful desk staff. A free breakfast was NOT included which was a bit of a surprise, but, provided upon request. The breakfast wait staff was charming. And the sales manager is a true...

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Helpful?
Thank inneryne2016
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks so much for your review inneryne2016! I will be sure to share with our team your kind words about all of them :) And just a heads up for future Hilton Garden Inn stays, they all charge for breakfast unless you are a Gold or Diamond HHonors member due to the fact that our breakfast is hot and cooked...

Pocahontas, Tennessee
Reviewed 18 September 2016 via mobile

This hilton is located in a nicer area. Restaurants all around. Publix nearby. Hotel seems safe. Nice decorative touches in lobby. We had a king room. Bed and room clean. Bed very comfy. Kureg coffee maker in room with extra star bucks available in lobby for room coffee maker. Only problem we saw was exhaust fan in our bathroom did...

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Helpful?
Thank jewels299
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your review jewels299! We love our location as well and always stay stocked up on coffee for our guests :) I will definitely share your concerns with our housekeeping staff as well. Please come back and see us again soon. Sincerely, Chelsea C. Sales Manager

Indianapolis
Reviewed 18 September 2016

My family and I recently stayed at the Hilton Garden Inn in Franklin for 2 nights. The hotel is a newer hotel. We found the staff to be very friendly. Our room was very clean and well stocked. The only issue we had was there were never towels in the pool area. We always had to go to the front...

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Helpful?
Thank aorton
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks for your review aorton! That was definitely a very busy weekend for us but we learn from each review :) We promise to exceed your expectations next time you visit us. Sincerely, Chelsea C. Sales Manager

Memphis, Tennessee
Reviewed 17 September 2016

Hotel was spotless from the lobby to the guestrooms. Staff was very friendly and helpful. They had a list of local restaurants which was great. Rooms smelled fresh and were very clean and in great condition.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mackinawkid
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Reviews like this make our days Mackinawkid :) Thanks so much and please visit us again soon! Sincerely, Chelsea C. Sales Manager

Grapevine, Texas
Reviewed 12 September 2016 via mobile

This is a good place to stay. It is close to a ton of restaurants and shopping. Staff is nice. Rooms are quiet. As a Hilton Diamond member I would recommend staying here. It's is roughly 30 minutes from the airport (without traffic). Closer to an hour+ with traffic.

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Helpful?
Thank Chris3605
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks for this sweet review Chris3605! We love our location as well and I will be sure to share this with our staff as well. Cannot wait to welcome you back in the future :) Sincerely, Chelsea C. Sales Manager

A TripAdvisor Member
2 reviews
Reviewed 5 September 2016 via mobile

Awesome!! If you don't mind being on the outskirts of Nashville you won't be disappointed. It still smelled new when you walked in the front door. The room was very spacious and clean with a sofa bed and fully equipped kitchenette. Six girls shared a room during CMA Fest and we had plenty of room. The breakfast buffet in the...

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Helpful?
Thank A TripAdvisor Member
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you enjoyed your stay here and our breakfast :) Please visit us again next year for CMA fest. Sincerely, Chelsea C. Sales Manager

Charlotte, North Carolina
Reviewed 31 August 2016

I've stayed at a lot of Garden Inns and this location ranks as about average of those I've been to. All areas and the room seemed clean and well kept. It's near Franklin for those coming for the area, and near a very nice mall for shopping. One mark against this location, however, is there policy of limited hours for...

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Helpful?
Thank Jon&Kathy
Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Hi Jon&Kathy! Thank you for taking the time to write a review on tripadvisor; we appreciate the feedback! I wanted to reach out to let you know that our fitness center is 24 hours; it never closes. We do have a motion sensor on the lighting to conserve energy, so if no one had been in there for a while...

Dallas, Texas
Reviewed 31 August 2016

I was kindly greeted by staff every time I entered the hotel. The check in process was easy and pleasant. Room was clean except for some old stains on carpet. Wi-fi acted weird, but then again I'm not techy. Great location. Breakfast is decent. Would like more selection for breakfast, but did love the banana and cinnamon cake. Would also...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank miraroxanneb
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you enjoyed your stay here miraroxanneb! We are updating our floors soon in the guest rooms so please visit us again soon :) Sincerely, Chelsea C. Sales Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Enjoy one of Franklin Cool Springs finest - Hilton Garden Inn Nashville/Franklin Cool Springs - always a favorite of the corporate traveler, or family vacationer. Offering convenient access to the legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Now offering PURE hypo-allergic rooms. Everything Right where you need it. ... more   less 

Additional Information about Hilton Garden Inn Nashville Franklin / Cool Spring

Address: 9150 Carothers Pkwy, Franklin, TN 37067-6300
Region: United States > Tennessee > Franklin
Price Range: $196 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville Franklin / Cool Spring 3*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hilton Hotels Direct, Hotwire, Travelocity, Orbitz, Cancelon, Priceline, Cheap Tickets, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Hilton Garden Inn Nashville Franklin / Cool Spring reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
Hotel Style:
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Romantic Hotel in Franklin
#3 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville Franklin / Cool Spring staff and other travellers.
4 questions
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Tampa, United States
Roswell, Georgia
over a year ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Nashville Franklin / Cool Spring staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are quiet as it is back off the street and about a mile from the Freeway - quietest rooms are across the back of the hotel.”
TennKi, 18 May 2017 | Read review
“Had a king room with large Jacuzzi bath in the room. Pleasant surprise after a long drive!”
patstnt0721, 16 Mar 2017 | Read review
“We stayed on the 4th floor near the stairs. It was very quiet.”
love2travelky, 26 Sep 2016 | Read review
“Higher is better, I had a king single which was fine for me.”
VC1321, 16 Jul 2016 | Read review
“We were on the third floor and it was fine.”
752cathyk, 28 Jun 2016 | Read review
5 of 5
Booking.com
USD 186* /night
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GardenInn.comUSD 186
Hotwire.comUSD 186
getaroom.comUSD 194
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Prices are for 1 room, 2 adults
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