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    Hilton Garden Inn Nashville Franklin / Cool Spring

    9150 Carothers Pkwy, Franklin, TN 37067-6300
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    08/10/2017 09/10/2017
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    USD 163*USD 186*
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    Traveller (53)
    Room & Suite (145)
    Dining (30)
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    Overview
    • Excellent62%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “dunkin donuts” (28 reviews)
    “front desk” (76 reviews)
    “great hotel” (47 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Hyatt Place Nashville/Franklin/Cool Springs
    513 reviews
    #4 of 24 hotels in Franklin
     
    Drury Plaza Hotel Nashville Franklin
    1,125 reviews
    #1 of 24 hotels in Franklin
     
    Hampton Inn and Suites Nashville Franklin (Cool Springs)
    601 reviews
    #5 of 24 hotels in Franklin
     
    Homewood Suites by Hilton Nashville / Franklin
    398 reviews
    #2 of 24 hotels in Franklin
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (775)
    There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
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    11 - 15 of 772 reviews

    Reviewed 2 weeks ago

    We were in Franklin for a wedding. The Hilton Garden Inn was in a great location. A large mall was within 5 minutes, a Starbuck's was across the street, we were within 5 minutes of a main highway. There's not much more that they could...More

    Review collected in partnership with Hilton Garden Inn
    Thank Hooptymoo
    Response from Zeek G, Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 2 weeks ago

    Thanks for the great review we are so glad you had a enjoyable stay with us. We hope to see you again when your in the area. Thanks, -Zeek-

    Reviewed 2 weeks ago via mobile

    I would give this 0 stars if I could. Floor is dirty like a truck stop, toilet doesn't flush, broken furniture, room keys don't work, hotel staff does not know what they are doing and it's not a cheap hotel. If I was paying $30...More

    Thank Dennis J
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 2 weeks ago

    Dear Dennis J, Thank you for taking the time to write a review of your experience on tripadvisor.com. I invite you to contact me at your earliest convenience as the experience you are describing is NOT the norm for our property and I would like...More

    Reviewed 2 weeks ago via mobile

    I am a Hilton Honors Diamond member and my experience with this hotel was so sub par that I actually contacted corporate. Pro's: Location: it's in the "cool springs" area of Brentwood. So tons of food, shops and bars. Safe and clean area. Staff (minus...More

    Thank MatthewRix
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 2 weeks ago

    Dear MatthewRix, Thank you for taking the time to write a review on tripadvisor.com; we appreciate your feedback! First I am very sorry that you had a subpar experience with us as that is certainly not what we want to hear from our guests. I...More

    Reviewed 3 weeks ago

    Had occasion to stay at this property several months back. Hotel lobby is very clean and upscale. Evening entertainer was great. (Roxie Randall) Room was comfortable and large. There was some problem with getting the room cleaned in a timely manner. We were gone much...More

    Thank rwjw
    Reviewed 3 weeks ago

    Stayed here for move in weekend at Belmont, first time at this one but definitely not the last! Staff was very friendly and helpful. Rooms were clean and comfortable. The location is near just about everything you would want.

    Review collected in partnership with Hilton Garden Inn
    Thank rwinter8
    Response from Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 3 weeks ago

    Welcome to Nashville. Thank you for making us your host hotel during this memorable time. We'll be sure to share your kind works with our team. Warmest regards, Melinda

    Hyatt Place Nashville/Franklin/Cool Springs
    513 reviews
    #4 of 24 hotels in Franklin
     
    Drury Plaza Hotel Nashville Franklin
    1,125 reviews
    #1 of 24 hotels in Franklin
     
    Hampton Inn and Suites Nashville Franklin (Cool Springs)
    601 reviews
    #5 of 24 hotels in Franklin
     
    Homewood Suites by Hilton Nashville / Franklin
    398 reviews
    #2 of 24 hotels in Franklin
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 133 - USD 326 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Franklin
    • #2 Family Hotel in Franklin
    • #3 Romantic Hotel in Franklin
    • #3 Business Hotel in Franklin
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 131
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Hilton Hotels Direct, Travelocity, Booking.com, Priceline, Orbitz, Hotwire, Cheap Tickets, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Garden Inn Nashville Franklin / Cool Spring reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
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    Traveller (53)
    Room & Suite (145)
    Dining (30)
    Pool & Beach (24)
    Hotel & Grounds (134)
    Business Centre & Event Rooms (6)
    Bathroom (5)
    Family and Play Areas (2)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ginger W
    1 March 2017|
    AnswerShow all 2 answers
    Response from Merrily B | Property representative |
    Hi Ginger! The hotel was built in 2009. We have not undergone a full renovation as of yet, but have had several upgrades (I.e mattresses and flooring). If we can be of any further assistance please let us know!
    0
    Votes
    patusa2014
    30 January 2016|
    AnswerShow all 4 answers
    Response from 149MichaelB149 | Reviewed this property |
    No, it's more than 20 minutes away by foot.
    0
    Votes
    LadyNan
    24 June 2015|
    Answer
    Response from Merrily B | Property representative |
    Hi Nancy, Thank you for reaching out. On average it takes about 20-30 minutes to get to downtown Nashville depending on time of day. Morning rush hour can take twice as long, and evening rush hour can back up in certain... More
    0
    Votes
    Room Tips
    "all rooms are quiet as it is back off the street and about a mile from the Freeway - quietest rooms are..."
    Read review
    "Had a king room with large Jacuzzi bath in the room. Pleasant surprise after a long drive!"
    Read review
    "We stayed on the 4th floor near the stairs. It was very quiet."
    Read review
    "Higher is better, I had a king single which was fine for me."
    Read review
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