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26/11/2017 27/11/2017
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    Hilton Garden Inn Nashville Franklin / Cool Spring

    9150 Carothers Pkwy, Franklin, TN 37067-6300
    +1 855-618-4697
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    26/11/2017 27/11/2017
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    USD 140*
    USD 144*
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    Traveller (58)
    Room & Suite (157)
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    Overview
    • Excellent62%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “dunkin donuts” (29 reviews)
    “front desk” (79 reviews)
    “great hotel” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
    Special Offer: Double Points,Every Stay
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    Rooms
    26 Nov.27 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (794)
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    1 - 5 of 791 reviews

    Reviewed 3 days ago

    Hotel was nice and clean. Stayed for two nights for a soccer tournament. Breakfast was included and was very good. Hotel was clean and neat and staff was friendly. Nice space downstairs to gather with team and kids had fun.

    Thank Christine S
    Hotel's Favourite
    Reviewed 3 October 2017

    We recently visited this area for the first time to attend a music festival. We are Hilton Grand Vacation owners and Hilton Honors members, so we usually look to stay in a Hilton branded hotel. This one was just a short drive from the festival...More

    Thank Patrick B
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 5 weeks ago

    Hi PatrickB! Thank you for your great review of your experience with us on tripadvisor.com! I am so pleased that the hotel was everything you expected and more! We hope to be your hotel of choice when visiting the area. Thank you again for staying...More

    Reviewed 4 days ago

    Poor value for the money, one could have a better experience at a motel costing half the money. The room was cold and uninviting, several things were malfunctioning, and the maid service did not arrive until 4:15 making it necessary to decline their cleaning except...More

    Review collected in partnership with Hilton Garden Inn
    Thank davidcM8799LN
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 3 days ago

    Hi davidcM8799LN! Thank you for taking the time to write a review of your experience at our hotel! I am sorry you found the hotel to be less than what you desired in terms of value. Nashville and surrounding area are very popular locations and...More

    Reviewed 1 week ago

    Mattress awful. Disgustingly SO FT pillows. When asked for extra hour departure was denied because household staff would need to clean because paucity if people would require them to finish early! Overall a disappointing eveningMore

    Review collected in partnership with Hilton Garden Inn
    Thank robertbF5728RV
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 1 week ago

    Hi robertbF5728RV, It was a pleasure speaking with you today! I hope the next time you visit the area you give me a call and let me handle your reservation personally. Thank you for the review and I hope you have a great weekend! Sincerely,...More

    Reviewed 3 weeks ago

    The room was clean and the beds comfy. Lots of plug ins for charging phones, computers, etc. Love when hotels place plug ins right next to the bed for those of us who have sleep aid devices. Two issues of note. We were tired and...More

    Thank lvs_dgs
    Response from Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 1 week ago

    We appreciate your review and take away valuable information from each one we receive. We do offer a bed and breakfast package that is a good value when choosing to stay and enjoy our hot cooked to order breakfast. We look forward to your return...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 118 - USD 256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Franklin
    • #2 Family Hotel in Franklin
    • #3 Business Hotel in Franklin
    • #3 Romantic Hotel in Franklin
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 131
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Hotwire, Orbitz, HotelQuickly, Cheap Tickets and getaroom.com so you can book your Hilton Garden Inn Nashville Franklin / Cool Spring reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
    Add Photo Photos
    Traveller (58)
    Room & Suite (157)
    Dining (32)
    Pool & Beach (23)
    Hotel & Grounds (123)
    Business Centre & Event Rooms (7)
    Bathroom (5)
    Family and Play Areas (2)
    Nearby
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    Hyatt Place Nashville/Franklin/Cool Springs
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ginger W
    1 March 2017|
    AnswerShow all 2 answers
    Response from Merrily B | Property representative |
    Hi Ginger! The hotel was built in 2009. We have not undergone a full renovation as of yet, but have had several upgrades (I.e mattresses and flooring). If we can be of any further assistance please let us know!
    0
    Votes
    patusa2014
    30 January 2016|
    AnswerShow all 4 answers
    Response from 149MichaelB149 | Reviewed this property |
    No, it's more than 20 minutes away by foot.
    0
    Votes
    LadyNan
    24 June 2015|
    Answer
    Response from Merrily B | Property representative |
    Hi Nancy, Thank you for reaching out. On average it takes about 20-30 minutes to get to downtown Nashville depending on time of day. Morning rush hour can take twice as long, and evening rush hour can back up in certain... More
    0
    Votes
    Room Tips
    "Upper floor was quiet"
    Read review
    "Plenty of parking"
    Read review
    "We chose a room on the NE side by the stairwell (501) and it was much larger room than others down the hall!"
    Read review
    "Don't book on a busy weekend"
    Read review
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