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Aloft Nashville - Cool Springs

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Aloft Nashville - Cool Springs
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464 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Trondheim, Norway
Reviewed 15 June 2014

Had a wonderful time there, staff so nice and helpful, hope to be back again. Room very good and cleen.Stayed for 9 days. easy to find and easy to go to Nashville and grand ole opery, have breakfast .

1Thank Evysellevik08
Reviewed 13 June 2014

My daughter and I traveled to this hotel for a soccer tournament. We enjoyed the experience at the hotel. However, the setup of the bath area allows for little privacy. The shower has glass blocks on the common wall with the bedroom. So showering and changing clothes had to be planned well, she was asleep when I showered and I...

1Thank Dadof3girls
Reviewed 5 June 2014

As you know, the Aloft chain is basically a cheap W, but they do a good job overall in delivering value for the price. The basic amenities include a lobby bar, pool table, decent outdoor space to drink/socialize, and a combination front desk/commissary/breakfast bar. If you are in town for business and do not want to stay at the cookie-cutter...

1Thank Chris D
Reviewed 5 June 2014

Interesting hotel ... this was my first night in an Aloft property, and it definitely has a unique atmosphere. It almost has a boutique hotel feel to it ... a trendy, modern design with an art-deco feel, but not on the bleeding edge of modern design. Overall, it was very comfortable. The staff was friendly and helpful. The room was...

Thank MrEMan2
Houston, Texas
Reviewed 4 June 2014

The hotel is beautiful and the staff is great! I loved my room, it was very modern and was a great size! They have a good fitness center and a pool that had a small crowd when I was there. They also offer a wide selection of food you can purchase in the lobby and everything you need to toast...

1Thank Annoinette
Megan L, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review

Dear Annoinette, We are thrilled you liked the Aloft style and hotel services. Providing the best customer service to each of our guests is our top priority, and we are very happy to hear that we exceeded your expectations during your stay. Thank you for sharing your experience with us, and we hope to see you again soon. Take care.

Washington DC, District of Columbia
Reviewed 18 May 2014 via mobile

The young gentleman that checked us in on Saturday May 17th, I wanna say his name is Darius (I have bad short term memory), is amazing. First of all, he acknowledged and thanked us for our loyalty as SPG members. He knew about the Aloft brand and told us they are based on the W hotels concept but simpler. This...

2Thank Lambssheepmace
Grace H, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review

Dear Lambsheepmace, Thank you so much for your kind review of our hotel! We really appreciate you taking the time to recognize Darius, and we can't wait to welcome you back!

Reviewed 17 May 2014

Trendy hotel! Very nice. Love the aroma in the hotel; it's a very clean, fresh scent. Good workout room and the mattress was comfy! Friendly, attentive hep at the front desk. I love how they greet you with a smile! Close to good shopping, attractions in Franklin and close to I-65 so it's easy to get places. And in the...

Thank sandhillsgal
Nashville, Tennessee
Reviewed 9 May 2014 via mobile

I got a room here for the first time and was highly impressed by the modern and contemporary decor. The hotel is trendy of which I love. The only thing I ddnt like was that room had a weird smell. Will I stay here again? YES but hopefully in a room without a funny smell.

Thank Yancey5
Chicago, Illinois
Reviewed 8 May 2014

Loved this place as soon as we walked in the door. Felt like we were back in Europe. Very open and contemporary. Loved the bar. Loved the open area with fresh food/snacks available 24/7 instead of vending machines. The room was just perfect. Nothing fancy but still extremely comfortable. Great big platform king bed with TV on the wall for...

1Thank basia523
Grace H, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review

Dear basia523, We're so happy our hotel met your expectations and you took the time to review us. We're very proud of our hotel and love it when our guests provide us such positive feedback! Again, thank you for reviewing us. We hope we can welcome you back in the future!

Flint, Texas
Reviewed 3 May 2014

We stayed at this hotel April 26th. Upon arrival the front desk clerk was not attentive, not friendly, and seemed to not know how to do her job. The lobby area is the nicest part of the hotel. The rooms were dirty, bed was uncomfortable and poorly made. There was a large sticky brown stain on the left side of...

Thank AndreaYounger
Grace H, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review

Dear AndreaYounger, Thank you for taking the time to provide feedback upon your recent stay at Aloft Nashville Cool Springs. At Aloft Hotels, we pride ourselves on exceeding the benchmark of customer service, and I am sorry that you received service below par. We welcome the opportunity to discuss the issue further. If you feel comfortable discussing your stay a...

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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aloft Nashville-Cool Springs is adjacent to Cool Springs Galleria Mall, and within easy access to Interstate 65 and the birthplace of country music. Relax and recharge with the pool, gym or lounge. ... more   less 

Additional Information about Aloft Nashville - Cool Springs

Address: 7109 South Springs Drive, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: $197 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Nashville - Cool Springs 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Aloft Nashville - Cool Springs Hotel Franklin
Aloft Hotel Franklin
Hotel Style:
#7 Family Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Nashville - Cool Springs staff and other travellers.
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Questions? Get answers from Aloft Nashville - Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor.”
 of 5 bubbles Chicago50by50, 31 Jan 2017 | Read review
“It is located right adjacent to I 65 so there is some highway noise. Ask to be as far away from the road as possible.”
 of 5 bubbles retiree2, 1 Jan 2017 | Read review
“Room facing the gym area was very quiet.”
 of 5 bubbles michaeln2013, 13 Dec 2016 | Read review
“Stay away from the I-65 side”
 of 5 bubbles 80sTiger, 8 Dec 2016 | Read review
“dark corridors, music in elevators”
 of 5 bubbles 611iqbala, 24 Nov 2016 | Read review
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