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Courtyard Franklin Cool Springs

312 reviews
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Traveller (41)
Room & Suite (22)
Dining (3)
Overview
  • Excellent61%
  • Very good26%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“tupelo honey”(6 reviews)
“nice hotel”(18 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Courtyard Franklin Cool Springs
Special Offer: Member Rates
Hotel packages
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (312)Write a Review
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Show reviews that mention
All reviewstupelo honeywithin walking distancenice hotelshort drivefront desk staffnice areathe hotel staffconvenient locationfranklin cool springsdefinitely stay here againmini fridgewater pressuregreat staystaff was friendlybed was comfortablecoffee makerindoor pool
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21 - 25 of 310 reviews
Reviewed 12 June 2017

We stayed here on Friday night 6-9-17 because of an early flight out on Saturday morning. It was a quick stay since we checked in at 7:30pm that evening and the check in guy was extremely nice. We wanted to see if we could change...More

Thank Leigh K
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 14 June 2017

Dear Leigh K, Thank you for your recent review of the Courtyard by Marriott Franklin Cool Springs! I am so glad to hear you had an enjoyable stay and had a great check-in experience. We hope to see you on your next visit to Franklin!...More

Reviewed 25 May 2017 via mobile

I taught a class here and spent the night. I found the whole process of logistics and the class was great. The set the room up perfectly. The food was fantastic. I would use this property again! I found it convenient to the highway. And...More

Thank BowserJournal
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 26 May 2017

Dear BowserJournal, Thank you so much for choosing the Courtyard by Marriott Franklin Cool Springs to have your meeting! We are so glad to hear that you had an enjoyable experience and I have passed along your kind words with Joy and the staff. We...More

Reviewed 25 May 2017

We were in town for a business/family outing. I had a business meeting on Friday and my son was attending a football camp on Saturday and Sunday. We had a late arrival, but the receptionist checked us in and welcomed us with a smile. Our...More

Thank J S
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 26 May 2017

Dear J S, Thank you for your recent review of the Courtyard by Marriott Franklin Cool Springs! We are so glad you had a wonderful stay and the staff met your expectations. We hope to see you on your next visit to Franklin! Best Regards,...More

Reviewed 11 May 2017

Stayed at this Courtyard last night. Rate was over $300/night with tax. I liked the room but the front desk service was disappointing. Here are a few examples: we had three of us from the same company and there were no king beds available (they...More

1  Thank World_Hiker_Dallas
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 15 May 2017

Dear World_Hiker_Dallas, Thanks for the feedback. We will certainly keep this in mind for future requests and look for ways to improve our efficiency for similar requests. Hopefully despite this inconvenience the rest of your stay was enjoyable and we hope to see you on...More

Reviewed 8 May 2017

My husband and I stayed here for a week while I was taking a course nearby. The hotel is in a great location: a short drive to nashville and plenty of food & leisure activities nearby! Hotel was clean, staff was friendly, and the room...More

Thank J_D24_11
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 9 May 2017

Dear J_D24_11, Thank you for your recent review of the Courtyard by Marriott Franklin Cool Springs! We are so glad to hear that you and your husband had an enjoyable stay and enjoyed the area. We hope to see you on your next visit to...More

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Traveller (41)
Room & Suite (22)
Dining (3)
Pool & Beach (3)
Hotel & Grounds (50)
Bathroom (6)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
USD 123 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Franklin
#4 Business Hotel in Franklin
#4 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 123 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Franklin
#4 Business Hotel in Franklin
#4 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
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