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Courtyard Franklin Cool Springs

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Courtyard Franklin Cool Springs
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282 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Franklin Cool Springs
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Showing 280: English reviews
Reviewed 8 November 2016 via mobile

I stayed at this hotel in Franklin, Tennessee for three weekday nights. The staff was extremely friendly. It's conveniently located near restaurants. Overall it was very quiet and nice, but the bed was a bit hard. I highly recommend the Honey Tupelo Cafe across the street for dinner.

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Helpful?
Thank LKane2
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear LKane2, Thank you for your recent review of the Courtyard Franklin Cool Springs! We appreciate you choosing to stay with us and glad you enjoyed your stay. We love being in walking distance of such great restaurants - and glad you liked your meal at Tupelo Honey Café! We hope to see you again on your next trip to...

Reviewed 2 November 2016

I traveled back and forth to Franklin for business and I stayed at this Courtyard weekly for about two months. It is newly renovated, so everything feels clean and open. The bistro market in the lobby is great, and I especially liked that it had healthy options for breakfast, lunch, and dinner. The location is very accessible. It's right off...

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Helpful?
Thank Leah J
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Leah J, Thank you so much for your recent review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay with us and the staff was helpful & friendly. We hope you will come back and visit us soon! Best Regards, Abbey

Atlanta, Georgia
Reviewed 20 October 2016 via mobile

Great stay and service was top notch. But the highlight of the stay was the lovely indoor saline pool that stays open till 11pm! I believe they also provide free transportation up to 3miles circumference but we didn't use that service.

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Helpful?
Thank Michelle G
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Michelle G, Thank you for your recent review of the Courtyard Franklin Cool Springs! We appreciate your feedback of the hotel and we are so glad you enjoyed the pool! We hope to see you again soon. Best Regards, Abbey

Royal Oak, Michigan
Reviewed 19 October 2016

Great service at reception from Nick. There was a bachelorette party the night I was there so I specifically asked to put somewhere away from them and he had no problem accommodating me. The one disappointment is that they don't have a proper restaurant and subsequently not many room service choices. Luckily they're right across the street from a number...

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Helpful?
Thank CaraCorwin
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear CaraCorwin, Thank you for your recent stay at the Courtyard Franklin Cool Springs! I'm glad Nick was able to assist you and provide great customer service - I will make sure he hears this. We apologize for your disappointment with restaurant choices. The bistro on property serves breakfast and dinner daily with variety of choices, but we are very...

Indian Springs, Alabama
Reviewed 18 October 2016

Stayed here for annual Barktoberfest. Immaculate rooms and Barbara was very courteous and prompt in getting me checked in. Within walking distance of Tupelo Honey and First Watch. Seconds off the interstate.

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Helpful?
Thank blawson739
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Blawson739, Thank you so much for your recent review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay while attending Barktoberfest. I will make sure to relay the kind words to Barbara at the front desk. We hope to see you again soon! Best Regards, Abbey

Knoxville, Tennessee
Reviewed 10 September 2016 via mobile

I stayed here overnight for business. Great hotel ! Very clean and neat.. Front desk even helped me staple things for a presentation. The rooms were spacious and neat , plenty of parking . Only downside was no free breakfast

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Helpful?
Thank Michelle A
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Michelle A, Thank you for your review of the Courtyard Franklin Cool Springs! We are so glad to hear you enjoyed your stay and that the front desk team was able to assist with your presentation. We hope to see you soon! Best Regards, Abbey

Washington, Indiana
Reviewed 8 September 2016

As soon as we entered the hotel, we knew it was going to be a good stay. We were greeted by two smiling employees and they were so friendly and pleasant. Our room was large and clean. We had absolutely no complaints.

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Helpful?
Thank Momof4Girls23
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Momof4Girls23, Thank you so much for your review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay and the hotel was everything you hoped for. Thank you again for choosing the Courtyard while visiting Franklin and we hope to see you again! Best Regards, Abbey

Atlanta, Georgia
Reviewed 7 September 2016

The location of this hotel was perfect. Walking distance from a couple of restaurants. Close to shopping and 20-30 minutes to Nashville. The most important thing for a hotel is cleanliness and newness of a hotel. I'm not sure the age of the hotel but it looks new and is very clean and nice! Friendly staff. Wish there was coffees...

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Helpful?
Thank cwdel13
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear cwdel13, Thank your for your recent review of the Courtyard Franklin Cool Springs! We are so glad you enjoyed your stay and found the accommodations to be pleasant. We do love being close to a variety of restaurants and our proximity to local shopping. We look forward to your return at the Courtyard Franklin Cool Springs! Best Regards, Abbey

San Diego, United States
Reviewed 21 August 2016

I was pleasantly surprised on the hotel. Rooms are new and well maintained.Steep quality awesome. Far better than some of the full-service Marriot's.Very friendly staff. Especially Nick at Front Desk Check for the saving mirror in the hotel. Great magnification and very good quality image.It is great Marriot product only in some hotels. I find the room service staff pride...

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Helpful?
Thank Eapen G
Phoenix, Arizona
Reviewed 12 August 2016

We spent three days/nights here, and hated to leave. The property was pristine and the service from the staff was impeccable.....especially Nick at the front desk. He was so friendly, helpful, and gave great recommendations for dining in the area. The location is close to everything, yet just a short drive to the sights, sounds, noise, and crowds of Nashville....

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Helpful?
Thank bessiedear
AbbeySales, Sales Manager at Courtyard Franklin Cool Springs, responded to this review

Dear Bessiedear, Thank you for taking the time to review the Courtyard Franklin Cool Springs! We are so happy to hear you had a wonderful stay. I will pass the kind words along to the staff, including Nick. We look forward to seeing you soon! Best Regards, Abbey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 

Additional Information about Courtyard Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067-6343
Region: United States > Tennessee > Franklin
Price Range: $210 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Franklin Cool Springs 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#4 Family Hotel in Franklin
#4 Romantic Hotel in Franklin
#4 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Franklin Cool Springs staff and other travellers.
2 questions
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Memphis, Tennessee

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Questions? Get answers from Courtyard Franklin Cool Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles ERL972, 24 Jan 2017 | Read review
“away from the main street if possible for noise while sleeping”
 of 5 bubbles eapeng, 20 Aug 2016 | Read review
“I like the rooms near the stairs because it's so convenient to get in/out. Some of the rooms have balconies which are nice, too.”
 of 5 bubbles rtminahan, 6 Jun 2016 | Read review
“Upper floor facing parking lot”
 of 5 bubbles 53Warren, 26 Apr 2016 | Read review
“Choose the parking lot side”
 of 5 bubbles gl0wbama, 15 Feb 2016 | Read review
5 of 5