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Hotel is great, close to everything you need, food, shopping, etc. Beds are not the best. Need a change there to a more comfortable bed. Extremely firm. Nice seafood place within walking and Tin Roof 2 was fun for drinks.
I stayed here last night (Wednesday) due to its location to Nashville/Franklin/Brentwood. The girl checking me in could have been more pleasant and inviting. It was not a good check in due to the discussion over not using the credit card on file versus a...More
Always liked the property when I came in for business. Based off my last stay and how I was treated by the front office manager I will change where I stay in Brentwood...long standing platinum member.More
Response from FranklinCYRIGM, General Manager at Courtyard Franklin Cool SpringsResponded 3 May 2018
Thank you sscamaro525 for submitting an online review of your latest travel.
I hate to hear that you had a disappointing stay and experience. We truly value you as a Platinum Member and would love to discuss this with you further.
As I read the...More
Pleasant stay for two nights for soccer tournament. Hotel is clean and comfortable. Possibly recently remodeled. Nice bistro to get coffee or drinks. Great location. Away from busy traffic but walking distance to some restaurants. Overall, enjoyed the experience. Definitely on the upper end of...More
Great location, close to everything, but away from the busy traffic. Within walking distance to restaurants. Starbucks and bistro on site. Very clean. We had a cute towel made into a swan next to the tub. The room was clean, lots of pillows on the...More