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Hyatt Place Nashville/Franklin/Cool Springs

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Traveller (76)
Room & Suite (55)
Dining (7)
Overview
650 Bakers Bridge Ave, Franklin, TN 37067-1686 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (650)
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645 results
Traveller rating
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359
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All reviews front desk staff convenient location nice hotel would stay here again volleyball tournament franklin cool springs galleria mall other hotels rooms are spacious oatmeal pleasant stay lots of restaurants great room easy access a great place to stay nice area staff was very friendly
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1 - 5 of 645 reviews
Reviewed yesterday via mobile

My family stayed here for the first and last time. The rooms are not clean, toilets do not flush, had to have them snaked, shower drains had hair in them, had to have a gentleman come into our room and remove months of hair before...More

Thank Trail02774236659
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded today

Dear Valued Guest - Thank you for completing a review regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your...More

Reviewed 3 days ago

I would highly recommend this hotel to anyone. Staff were very gracious and accommodating of special requests. Rooms were clean and spacious. Loved the layout of the room which made it easy for everyone to get ready at the same time.More

Review collected in partnership with Hyatt Hotels
Thank Happiness28717435917
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded today

Dear Valued Guest - Thank you so much for your review of your most recent stay with us. We greatly appreciate your kind words in regards to our staff, and are thrilled to hear how much you enjoyed the layout of our rooms. We would...More

Reviewed 1 week ago

Lovely time and all went well from check in to check out. Breakfast was very good and well staffed. Would stay there again in possible. Knowledgeable staff and very helpful with everything from accomadations to places to visit in the area.More

Review collected in partnership with Hyatt Hotels
Thank Dreamer302411
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 1 week ago

Dear Valued Guest - Thank you so much for your kind review! We are thrilled to hear how much you enjoyed your stay with us. I will be sure to share your kind words with the team. We would love for you to come back...More

Reviewed 1 week ago

Our bathroom shower drain didn't work properly. The housekeeping did a poor job of cleaning. Our bed was made up with several small personal items in it. We found a few small ants on the couch in the room daily. Our room floor was not...More

Review collected in partnership with Hyatt Hotels
Thank Happiness40580588169
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 1 week ago

Dear Valued Guest - Thank you for your review. We are so sorry to hear how your experience was with us. Your experience is not indicative of a typical stay with us. I greatly apologize for the inconveniences you encountered during your stay. It is...More

Reviewed 1 week ago

I stayed here for 2 weeks on my own in May- all of the staff were very attentive and happy to do anything to help. Breakfast was very nice, always fresh and tasted amazing, Room was very comfortable with excellent shower and a large bed-...More

1  Thank M6280MAstevenp
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 1 week ago

Dear Valued Guest - Thank you for your review of your most recent stay with us! We are so glad to hear how much you enjoyed our tasty breakfast and attentive staff. We are so happy you chose to stay with Hyatt Place Nashville/Franklin/Cool Springs....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
USD 119 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 119 - USD 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (76)
Room & Suite (55)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
brownsugartraveler
31 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
19 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
Compass688333
6 February 2017|
AnswerShow all 4 answers
Response from 519carlal | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"We had 5th floor"
Frugalmama57
4 weeks ago
Read review
"We had a corner room on top floor and I never heard any neighbors or staff while in room."
peacemamasunshine
18 Jun. 2018
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"Park in the back and you can be very close to the door."
chart_boy2012
26 Jan. 2018
Read review
"Highest floor is 6th and either ends of the hall are the most quiet."
carolecharlin
28 Sep. 2017
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