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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Traveller (11)
Room & Suite (8)
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Certificate of Excellence

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Certificate of Excellence
Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests.
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Property amenities
Free parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Golf Course
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
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715Reviews
34Photos
5Q+A
59Room tips
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We had several family members and friends of bride and groom stay here. Our experience for the most part was good. What we didn't know until we arrived was that renovations were in process. They were doing a good job and most of the work didn't bother us. Two people said
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Review collected in partnership with Hampton
Hotel's Favourite
I stayed at the Hampton Inn & Suites in Franklin for a meeting in downtown Nashville. I love this location with it's close proximity to eating and shopping. The room I stayed in was just remodeled and look real nice. With the other rooms around me being remodeled, I did not even
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Review collected in partnership with Hampton
Response from David B, General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)
Responded 6 Feb. 2019
Thank you Johnathon for your feedback! We enjoyed having you with us and are very happy to hear your stay went so well. Our renovations are in their final stages now and we are extremely excited to share the results with you! We hope to see you the next time you are in the Nashville/Franklin area.
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Stayed recently and were a bit disappointed about all the construction going on. Large areas are torn up and about 1/3 of parking lot has construction related equip or trash bins etc. when renovations are done, I am sure it will be great. Service is very good otherwise and
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Had I known this was under renovations, I would've chosen a different hotel. Dust everywhere, smelled heavily of chemicals and paint, carpeting/flooring ripped up - workers everywhere. Not a pleasant stay, especially with a $438 price tag for 2 night stay.
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Review collected in partnership with Hampton
Response from David B, General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)
Responded 1 week ago
We are very sorry the current renovations resulted in your stay being disappointing. We have attempted to reach out to all of our guests regarding the renovations via the banners on both our website and on the Hilton App, however we regret you did not receive that notification. We sincerely apologize for any inconveniences. We hope to speak with you soon to find a resolution that helps to make up for your experience on this trip and look forward to offering you the superior experience guests expect from our property the next time you are in the Nashville/Franklin area. We appreciate your feedback and the opportunity to address these issues with you.
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The hotel has been recently remodeled and was done well. The staff is always excellent and the rooms are spacious and clean. I've stayed at the hotel several times in the past and have always been well taken care of.
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Review collected in partnership with Hampton
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standard Hampton bath
clean comfortable room
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12
Do you have a courtesy bus to get to the BNA airport?
Unfortunately we do not provide transportation to the airport. The airport is about 30 - 45min away depending on traffic. I would utilize Uber or Lyft which should run about $30 - $40 depending on the time of day.
0 votes
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Does each room have a refrigerator and microwave?
No, but if you need anything in the way of refreshments, the desk will deliver free water or soda and nibbles. I believe they have a microwave in the lobby.
1 vote
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How far from harlinsdale farm!
We went by there on the way to Leiper's Fork. Franklin is a relatively small town and nothing is far away. It's probably 10 minutes from the Hampton Inn at the most.
1 vote
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How far are you located from the Lung Institute?
Ms. Barbara is correct, The Lung Institute is very close to our property, approximately 1 block and across the main intersection. We enjoy meeting each one of thier guest and assisting any way we can.. Look forward to seeing you soon crystal, sales coordinator Hampton Inn & Suites
0 votes
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What year was this hotel built?
Hello Hillary210, To answer your question we were built in 1997 and we had our last remodel in 2010. If you have any other questions I would be happy to answer them.
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"Third floor seems the most quiet. The side opposite I65."
"If you are disabled or sensitive to smoke - take a look at a different brand"
"We stayed in the one bedroom king suite with a small kitchen. Lots of room."
"Get the Suite, It's worth the extra spend. You can also heat up left overs if you can eat lunch at the room."
"No business to personal trip. Business booking."
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PRICE RANGE
USD 127 - USD 221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn and suites nashville franklin (cool springs) hotel franklinhampton inn franklinfranklin hampton innhampton inn cool springs
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
127
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