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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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515 Reviews from our TripAdvisor Community

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Showing 515: English reviews
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Atlanta, GA
Reviewed 3 days ago NEWvia mobile

We had a one bedroom suite with a separate bedroom and full kitchen. The hotel is new and very nice. The lobby has a lovely fireplace and vaulted ceiling. A great cheaper alternative to Nashville hotels.

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Helpful?
Thank atlblond
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and will be sure to share it with our team! We hope to see you again soon! Sincerely, Devann Benson Assistant General Manager

Savannah, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Upon checking in Bob the clerk was very helpful and friendly. Asking us what brought us to the stay. My husband told him it was our anniversary. He asked us if we would be opposed to an upgrade. What a suite this is! Kitchen with large lving room. Bedroom is in it's own area seperate from everything. This is a...

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Helpful?
1Thank Pam2002
About Hotel's Favourite Review
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Pam, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and are happy to hear you have enjoyed your stay! I will be sure to pass along your review to Bob. Happy Anniversary and we hope to see you again soon! Sincerely, Devann Benson Assistant General Manager

Benton, Kentucky
Reviewed 1 week ago

Clean crisp sheets and an excellent mattress gave me an exceptional night's sleep. Hampton's are most always my choice of stay but the staff at Franklin made my stay convenient and enjoyable. We arrived late and lady at the front desk was very helpful and friendly.

Review collected in partnership with Hampton
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Helpful?
Thank kimkU9790VS
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Thank you very much for completing a review of your stay with us at the Franklin Hampton Inn and Suites! It is our pleasure to provide you with a clean, comfortable room every time you stay with us. Your kind comments about our staff are greatly appreciated; we hope you will visit us again soon and allow us the opportunity...

northbrook, United States
Reviewed 1 week ago

location is good to where suburban businesses are. The beds are decent but the pillows are a little spongy instead of more feather-like. The bathrooms are a little dated. Breakfast in the lobby is a nice touch.

Review collected in partnership with Hampton
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Helpful?
Thank Steve D
Kendall T, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Steve, Thank you for taking the time to review your recent stay with us at the Franklin Hampton Inn and Suites! We're glad to hear our complimentary breakfast is to your liking. For your future stays with us or any Hilton property, if you would prefer firmer pillows, please ask our friendly front desk staff-- they will make sure...

Knoxville, Tennessee
Reviewed 2 weeks ago

The Hampton Inn and Suites at this location is ideally located right next to the interstate, allowing you to get in and out fairly easily. One note about location however- ask for a room on the side facing away from the Interstate to avoid night time traffic noise. Right next to the mall and dozens of good places to eat....

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Helpful?
Thank Mark F
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Mark, Thank you for reviewing the Hampton Inn Franklin. We love hearing guests' feedback and are happy to hear you have enjoyed your stay with us. I do apologize for the interstate noise during your stay. We are hoping to change this with our upcoming renovation this year. We would love to welcome you back to see the new...

Tallahassee, Florida
Reviewed 2 weeks ago

Location, Location, Location. Located south of Nashville right off I-65 and near a great mall with first class restaurants within walking distance. All attractions and downtown Nashville are within 22 minutes of the hotel.. Business, family or couples will like this location.

Review collected in partnership with Hampton
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Helpful?
Thank royc969
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and are excited to hear you have enjoyed your stay with us! We hope to see you again soon! Sincerely, Devann Benson Assistant General Manager

Fayetteville, United States
Reviewed 2 weeks ago

I recommend this hotel. Nice staff, breakfast was very nice and clean area. Room clean, comfortable. I ended up on first floor, my choice and won't recommend it. A lot of noise. Very convenient to mall, restaurants, drug store.

Review collected in partnership with Hampton
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Helpful?
Thank Carolita L
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Carolita, Thank you for reviewing the Hampton Inn Franklin. We are happy to hear our staff was accommodating during your stay, but do apologize for the shortcomings in regards to the noise. We appreciate your honest feedback and will be sure to share it with our team. Thank you, Devann Benson Assistant General Manager

Knoxville, Tennessee
Reviewed 2 weeks ago

Great location , walking distance to the mall . Close to Nashville area and events without the traffic and higher prices. Friendly staff and clean comfortable rooms . Nice breakfast and complemtery wifi.

Review collected in partnership with Hampton
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Helpful?
Thank Z7865BGtonyt
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear valued guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and are happy to hear you have enjoyed your stay with us! Sincerely, Devann Benson Assistant General Manager

Romeo, Michigan
Reviewed 3 weeks ago via mobile

This was a nice hotel with a very friendly staff. There was a confusion about what type of room we needed and long story short the staff was very understanding and upgraded us to a suit at same price as non suite room. Breakfast didn't have the usual hotel scrambled eggs but nice omelettes. We will definitely stay here again...

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Helpful?
1Thank Callifinn
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear valued guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and are happy to hear you have enjoyed your stay! Please come see us again soon! Sincerely, Devann Benson Assistant General Manager

Western Springs, Illinois
Reviewed 3 weeks ago via mobile

One of the higher priced Hamptons. Hotel staff were very nice, but the hotel was dated and could use updating. Rooms small, bathroom tiny. I'm a dedicated Hampton person but I probably wouldn't return to this property. Many other newer hotels in the area to choose from.

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Helpful?
1Thank fullpricej
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear valued guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and apologize for your experience at our hotel. Thankfully we will be receiving a full renovation this year and would love to welcome you back to see our new and improved hotel! Thank you again, Devann Benson Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests. ... more   less 

Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

Address: 7141 South Springs Drive, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: $183 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Nashville Franklin (Cool Springs) 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Priceline and Hotels.com so you can book your Hampton Inn and Suites Nashville Franklin (Cool Springs) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
Hampton Inn Franklin
Franklin Hampton Inn
Hampton Inn Cool Springs
Hotel Style:
#5 Family Hotel in Franklin
#6 Business Hotel in Franklin
#6 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and other travellers.
4 questions
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Scottsville, Kentucky
over a year ago
Savannah, United States
over a year ago
Prestonsburg, Kentucky
over a year ago
San Antonio, Texas
over a year ago

See all questions (4)

Questions? Get answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the western building, farthest from the highway, to avoid noise from traffic.”
 of 5 bubbles DFWtiger, 4 Jan 2017 | Read review
“The side of the hotel away from the highway is quieter, but the Tesla chargers are on the highway side of the hotel.”
 of 5 bubbles Beach_Bum_tlc, 25 Dec 2016 | Read review
“stay away from rooms within the building that have air conditioner units beside them. (Industrial Size)”
 of 5 bubbles windsorette, 23 Dec 2016 | Read review
“We like the higher floors.”
 of 5 bubbles daveandmarilee, 16 Oct 2016 | Read review
“Not sure just spent the night and did not do a survey”
 of 5 bubbles 11jmr, 26 Sep 2016 | Read review
5 of 5