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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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535 Reviews from our TripAdvisor Community

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Showing 535: English reviews
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Clovis, California
Reviewed 1 week ago NEW

Had a nice stay at the Hampton Inn for my husband's Navy reunion. Great to have a place to gather for breakfast and social hour. The breakfast was tasty but everything was Luke warm. Was nice to be able to walk to some restaurants.

Review collected in partnership with Hampton
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Helpful?
Thank E8297NCrichardb
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear valued guest, Thank you for reviewing the Hampton Inn & Suites Franklin. We greatly appreciate your feedback. I wanted to apologize for the shortcomings during your stay. I will be sure to bring your comments to the attention of our staff. Sincerely, Devann Benson Assistant General Manager

Milledgeville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 9 March 2017

I stayed at the Hampton Inn in Franklin two or three nights a week for 5 weeks during Feb. and March 2017 while working in the Franklin area. I would recommend Hampton Inn in Franklin, TN to anyone traveling whether for one night or for extended stay. David Neal (early morning) was always there to help in any way he...

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Helpful?
Thank maxie39
About Hotel's Favourite Review
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback! I will be sure to share it with our staff. Please come see us again soon! Sincerely, Devann Benson Assistant General Manager

Memphis, United States
Reviewed 1 week ago

We have opted to use the Hilton Honors program and stay in Hampton Inns because the beds are always comfortable. Other hotels can have great prices and/or amenities but if the mattress is bad, the experience is bad.

Review collected in partnership with Hampton
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Thank scottsC2561EM
Knocville, United States
Reviewed 1 week ago

We had a reunion of shipmates from 1968 who we had not seen since early 1969. The hotel provided us a great venue for launching all the activities of this reunion. Very nice facility and a very congenial staff

Review collected in partnership with Hampton
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Thank douglasv164
Van Wert, United States
Reviewed 1 week ago

The Hampton Inn near Nashville was nice for an overnight stay. The room was adequate, a little dated, and the breakfast was good. The hotel was hard to find, especially at night. Overall it was worth it.

Review collected in partnership with Hampton
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Thank 452christis
Whitby, Canada
Reviewed 2 weeks ago via mobile

I recently visited Franklin Tennessee on business and stayed at the Hampton Inn in the Cool Springs area. The staff were extremely helpful and their service was top notch. The facility is conveniently located close to the interstate, great dining and a wonderful shopping mall. I would definitely stay there again and recommend others to do the same. A great...

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Helpful?
Thank Rick J
Homestead, Florida
Reviewed 3 weeks ago

This hotel was typical for a Hampton Inn with one glaring exception. The room did not have a refrigerator! For that reason I may not stay here again. The other thing I was not impressed with was no receipt under the door.

Review collected in partnership with Hampton
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Thank Tanya Y
Gulf Shores, Alabama
Reviewed 4 weeks ago

Everything sparkled on this hotel. We were met by a freindly helpful staff. The strange room numbering system threw us at first and we were wandering around until a helpful staff guided us to our room. That was the only thing to complain about in a near flawless visit.

Review collected in partnership with Hampton
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Thank HaggisLaird
Reviewed 5 weeks ago via mobile

This is a very nice Hampton with two sides to the property. There is an odd side and an even side. I've never actually seen one like that but it was nice. It definitely cuts down on the elevator traffic. The business center was not what I thought but it worked for me. Most are private in a separate room....

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Helpful?
Thank Cameron W
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Cameron, Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time to fill out a review on TripAdvisor. These reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property. I will be sure to share your review with...

Olive Branch, MS
Reviewed 20 March 2017

Just a last minute couples weekend trip to relax and do a little shopping. The location is perfect as you can walk to the next door mall and a few restaurants. Only negative with that is there are no sidewalks, so requires walking on the street and cutting through the parking lot. The included breakfast was good and kept stocked...

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Helpful?
Thank umtigerfan1
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn & Suites Franklin. We greatly appreciate your feedback. I wanted to apologize for the shortcomings during your stay. We will be sure to address this with our management as we will be receiving a renovation this year. Thank you again, Devann Benson Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests. ... more   less 

Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

Address: 7141 South Springs Drive, Franklin, TN 37067-1616
Region: United States > Tennessee > Franklin
Price Range: $167 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Nashville Franklin (Cool Springs) 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, Cancelon and getaroom.com so you can book your Hampton Inn and Suites Nashville Franklin (Cool Springs) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
Hampton Inn Franklin
Franklin Hampton Inn
Hampton Inn Cool Springs
Hotel Style:
#5 Family Hotel in Franklin
#6 Romantic Hotel in Franklin
#6 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and other travellers.
4 questions
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Scottsville, Kentucky
over a year ago
Savannah, United States
over a year ago
Prestonsburg, Kentucky
over a year ago
San Antonio, Texas
over a year ago

See all questions (4)

Questions? Get answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing front in east wing had no outside noise.”
umtigerfan1, 20 Mar 2017 | Read review
“Ask for the western building, farthest from the highway, to avoid noise from traffic.”
DFWtiger, 4 Jan 2017 | Read review
“The side of the hotel away from the highway is quieter, but the Tesla chargers are on the highway side of the hotel.”
Beach_Bum_tlc, 25 Dec 2016 | Read review
“stay away from rooms within the building that have air conditioner units beside them. (Industrial Size)”
windsorette, 23 Dec 2016 | Read review
“We like the higher floors.”
daveandmarilee, 16 Oct 2016 | Read review
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