Stayed for one night. Hotel is tired. Room smelled musty and carpet and chair was worn out. They are doing some flooring remodelling but need a total remodel. Not up to standards. Hot breakfast was cold.
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Enjoyed the Thanksgiving weekend at Comfort Inn, Franklin, TN. The staff including maid service was GREAT! Ideal location for food and shopping. The area seemed safe. Will come back again and refer family.
I recently stayed at this location, stayed there last year as well. This stay was different, the hotel was dirty. Not just my room, but the hallway, elevator and all common areas I went through. I contacted the front desk after check inn and was...More
Made reservation via Choice Hotels. All good. Touched base with the Comfort Inn in Franklin. The lady at the desk, confirmed that she had reviewed our reservation with staff to insure the rooms were adjacent and the extra pillows were there. And when we arrived...More