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Holiday Inn Express Dickson

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163 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Reviewed 10 July 2016 via mobile

The rooms were clean-but the smell in the room was over powering and left me with a head cold after staying two nights! The hotel was at capacity with wedding and softball tournament Air conditioner unit most likely needs to be cleaned-the bathrooms were dated and showed lots of wear Breakfast doesn't start till 7 on the weekends and there...

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Helpful?
Thank Holli S
IHGService, Guest Relations Manager at Holiday Inn Express Dickson, responded to this review

Dear Holli S, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our rooms, air-conditioning system and bathroom...

Fulton, Missouri
Reviewed 29 June 2016

As a couple that likes to travel, we also like to stay in Holiday Inn Expresses because the staff is usually friendly, rooms are clean, and breakfast has variety. Unfortunately, this did not hold true for this Holiday Inn Express. When we pulled up to the front door, the smoking area was right at the door, not necessarily an area...

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Helpful?
1Thank Tbirdmom
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear Tbirdmom, Thank you for sharing your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I...

Nashville, Tennessee
Reviewed 13 June 2016

Hotel itself was fine. Room was very overpriced. Rooms were booked for a large wedding over the weekend. The hotel made out very well on this wedding party as numerous rooms were reserved. Our problem was with the billing, front desk, and the overall management. Attempted to charge for nights that family members did not use. Manager very rude. Person...

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Helpful?
3Thank TennesseeTraveler16
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear TennesseeTraveler16, Thank you for sharing your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. In this case, there was more involved than just charging the wrong...

Trophy Club, Texas
Reviewed 2 June 2016

For the location (small town an hour away from Nashville), the price is way too high. They are charging for Hilton rooms and giving Comfort Inn quality. The towels in the bathroom were actually gray because no one is washing with bleach. The bathroom could also use a good soaking with bleach. The breakfast was of an equal low quality....

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Helpful?
Thank txerica
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear txerica, Thank you for sharing your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I...

Lake Dallas, Texas
Reviewed 15 May 2016 via mobile

Very nice accommodations for a break traveling from NY to TX. Clean, very pleasant staff. Beds were comfortable and My mini schnauzer was welcome. Very reasonable with a free breakfast included that sent us off well and saved money. Easy on/off from I40 with plenty of restaurants nearby. Even has indoor pool.

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Helpful?
Thank Chrismo814
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear Chrismo814, Thank you for your kind words regarding your stay with us. We are happy we were able to accommodate you and that we lived up to your expectations of what a Great Hotel Guests Love should be! We look forward to seeing you again in the future should you be in Dickson again. Warm regards

Reviewed 29 April 2016

Clean location, clean room, free upgrade, Holday inn Dickson was the best hotel I stayed at, in a long time. Clean rooms, comfortable bed, great food in the morning, very friendly and helpful staff when it comes to directions. worth every penny

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Helpful?
Thank Aiden R
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear Aiden R, Thank you for your kind review of our hotel. We are pleased you had a pleasant experience and hope to see you again in the future! Warm regards

Union City, Tennessee
Reviewed 13 April 2016

My son's high school baseball team stayed at this hotel last weekend and I was very impressed with this hotel. The rooms were clean and comfortable. The breakfast each morning was perfect for the guys on their way out to play in a nearby tournament. However, it was the employees at this hotel that impressed me the most. From the...

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Helpful?
Thank stevec38261
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear stevec38261, Thank you so much for your kind words regarding your stay with us! We are very pleased that we were able to accommodate your team and hope that when you need lodging again, we are able to help again! Warm regards

Saint Paul, Minnesota
Reviewed 2 April 2016 via mobile

Stayed with my wife for 2 nights while visiting son in the area. The front desk staff was very pleasant and helpful. The room was clean and in good shape. The breakfast room was also nice and the free breakfast was fine. From driving around a little bit it looked like the best hotel in the area. The only thing...

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Helpful?
Thank Dan H
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear Dan H, Thank you for your kind words regarding your stay with us. We are pleased you enjoyed your stay and that the room was clean, and I am happy you found my Staff to be pleasant. We look forward to seeing you again in the future! Warm regards

maumelle, United States
Reviewed 10 March 2016

We stay at Holiday Inn Express primarily because of consistency of their hotels. You always know what to expect. The Dickson Tennessee Express was no different. The front desk staff was very helpful and as usual the room was totally clean & comfortable. I have to comment on the young lady in the breakfast room. She never stopped moving, insuring...

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Helpful?
Thank Jim D
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear Jim D, Thank you so much for your kind words regarding your stay! We are glad we lived up to your expectations of what a Great Hotel Guests Love should be, and look forward to seeing you again in the future! Warm regards

Texas
Reviewed 10 March 2016

This property has been fine, but after I witnessed a guest outside smoking with 3 small dogs running around in the wet grass/mud after a rain….I think I am finished. Don't know why they think they have to allow this.

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Helpful?
Thank norzee
Gina D, Operations Manager at Holiday Inn Express Dickson, responded to this review

Dear norzee, Thank you for sharing your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Dickson, Tennessee Located in the heart of a small town that is rich with Southern hospitality, this charming Dickson hotel boasts several comfortable amenities and quality services. Families can appreciate the relaxing atmosphere of Dickson, Tennessee, as well as the easy access our hotel provides to several Dickson attractions, including Cumberland Furnace Historical Village, Montgomery Bell State Park, Grey Stone Golf Club and Roxy Theatre. A trip to Dickson is always fun for the whole family. Unlike other Dickson hotels, the Holiday Inn Express Dickson Hotel provides business travelers with the convenience of both home and office. Along with a choice location near several major Dickson businesses, including Vulcan Materials, Interstate Packing and Porcelain Industries, our hotel features a meeting room that can accommodate up to 30 people and is equipped with high-speed, wireless Internet access. The business center, complete with mail, copy and fax services, is the perfect place to prepare for your meeting. During your visit to Dickson, enjoy our quality hotel services, which include an indoor, heated pool as well as a complimentary, hot breakfast bar served daily. Book your reservations today and take advantage of our excellent Dickson hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Dickson

Address: 100 Barzandi Dr, Dickson, TN 37055-3558
Region: United States > Tennessee > Dickson
Price Range: $149 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Dickson 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Dickson Hotel Dickson
Dickson Holiday Inn
Holiday Inn Dickson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Dickson staff and other travellers.
1 question
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7 months ago

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Questions? Get answers from Holiday Inn Express Dickson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the interstate side”
 of 5 bubbles KimP487, 13 Feb 2017 | Read review
“I can only say, the room we had was on the pool side and was great!”
 of 5 bubbles cec442017, 12 Jan 2017 | Read review
“We were 2 or 3 rooms away from the elevator on the 3rd floor and never heard it running.”
 of 5 bubbles Garden-Cats, 22 Dec 2016 | Read review
“Awesome staff, beautiful rooms!”
 of 5 bubbles ddb552016, 1 Oct 2016 | Read review
“Clean and modern”
 of 5 bubbles 852kath, 30 Sep 2016 | Read review
5 of 5