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Holiday Inn Express Dandridge

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Traveller (55)
Room & Suite (43)
Dining (7)
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Overview
  • Excellent20%
  • Very good26%
  • Average18%
  • Poor15%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (168)
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All reviewsihg memberfree breakfast in the morningfell asleepnice linenscleaning stafffloor roomlots of pillowsrooms were very cleanplumbingpantrygassmokiesinns
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11 - 15 of 167 reviews
Reviewed 11 September 2017 via mobile

We spent the day at Dolly Wood on Saturday and had reservations for Saturday night. We ended up having vehicle problems but did manage to make it to hotel late. We were greeted by a nice young man working the desk named Zack. He was...More

Thank armstrongjl
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 25 September 2017

Dear armstrongjl, First of all, allow me to thank you for taking the time to fill out this review and for sharing your experience about your recent stay with us. I am pleased you have acknowledged the excellent service received from Zack, one of Front...More

Reviewed 29 August 2017 via mobile

This is an old hotel that was converted and not up to normal standards. The room was okay but the beds were not the nice pillow top mattresses most Holiday Inns now have. The breakfast buffet was well done and that room was also nice....More

Thank dallastraveler03
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 14 September 2017

Dear dallastraveler03, Thank you for choosing Holiday Inn Express Dandridge and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations regarding our service. We strive to make each stay as...More

Reviewed 26 August 2017

We stay here every year on our way to Folly Beach, SC. We have seen it at its worst and seen it when it was under renovations. The room we have is super clean, upgraded, and quiet, so far. We just got here and they...More

Thank ccr9217
Reviewed 24 August 2017

I stayed there two years ago and back then it was awful. They have since done major renovations which are not quite finished, and I think perhaps it is under new management as well. At least the desk clerk was friendly and efficient this time,...More

Thank Richard Z
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 7 September 2017

Hello Richard Z, Glad to hear from our IHG Rewards Club member! I appreciate your loyalty to our brand and hotel. I am pleased to read that you have regarded our hotel location to be fantastic and our staff to be friendly efficient. However, I...More

Reviewed 14 August 2017 via mobile

We are rewards members and stopped for the night as we were traveling back from Florida around 9:30pm on the night of 8/12/17. The clerk had a lobby full of people who were apparently her relatives, including her children or grandchildren, one of which was...More

Thank WVUeersFAN
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 28 August 2017

Hello WVUeersFAN, Thank you for choosing us and for being one of our IHG Rewards Club members. It is unfortunate that you were not able to fully enjoy your stay with us due to the condition of the room, the elevator and the level of...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 94 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 94 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (43)
Dining (7)
Pool & Beach (6)
Questions & Answers
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Room Tips
"Of course any room that is at the end of the hall will be most suitable for quiet."
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"Make sure it is in one of the renovated areas. If possible ask to see the room before committing."
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"I prefer lower floor, and stayed in 118, right off the lobby. Easy access and no excess noise. Nice big..."
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"Call first to find out where they stand on renovations."
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