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Comfort Suites

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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Reviewed yesterday NEWvia mobile

We stayed at this hotel for New Years eve and we were very satisfied with the rooms and treats the staff gave us for the occasion. Honestly this motel would have received a higher rating if it was not for the rude 3rd shift desk clerk. I asked her for a blanket and sheet set for the pullout couch, to...

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Helpful?
Thank Critiquecritic10
Reviewed yesterday NEWvia mobile

Everyone we have met in the Crossville area have been very warm and welcoming. But I can't say enough good things about the people I met at Comfort Suites. People went out of their way to make our stay a good experience. We initially booked the hotel thru Hotels.com, and they of course got the date wrong and I didn't...

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Thank Linda M
King George, Virginia
Reviewed 4 days ago NEW

I was returning from Texas going to Va and stopped for the night. There was a snow storm that had just passed through and they were able to put us up. Room was very nice and clean, and the receptionist (Linda) was very helpful and friendly. We were only there 1 night to catch some sleep, but I would stay...

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Thank vaman1949
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with Linda and our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...

Reviewed 1 week ago

Very impressed with all the staff we encountered. Very friendly, helpful and courteous. In particular Stephanie when we checked in, Barbara at breakfast in the morning & Dennise when we checked out. I would further comment on Barbara. The dining are was very clean and very well organized. We were also impressed overall with the facility.

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Thank John P
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much, what an awesome review, we are so pleased you had such a good stay with us. I am particulaly proud and pleased that our new hire Front Desk agent Stephanie was helpful to you - all of my staff do an amazing job and I will ensure all of the staff mentioned will get a Personal...

Lake Mary, Florida
Reviewed 2 weeks ago

We've stayed here twice for a yearly event in June. Many in our group stay there and they have a great commons area to fellowship. The breakfast is great. The staff are friendly and helpful. The rooms are spacious and beds very comfortable with lots of amenities.

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Helpful?
Thank SeptemberSong906
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....

Lorain, Ohio
Reviewed 4 weeks ago

This was our second year in a row staying at Comfort Suites ,Crossville and again the hospitality was just awesome these folks make you feel like family and the breakfast is just awesome We stayed for a week on July 4th 2016 and anytime we come to Crossville this is where we will stay Thanks Staff for all you done...

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Helpful?
Thank unclemo5
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....

Stuttgart, Baden-Württemberg, Germany
Reviewed 4 weeks ago

This was a very nice Comfort Inn and I was surprised how upscale it felt. The room was very comfortable, good size bathroom, pool, breakfast, coffee and the lounge area in front was very nicely decorated and functional for guests.

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Thank Robert H
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....

Bartlett, Tennessee
Reviewed 23 November 2016

2 queen bed Suite with 4 people; very comfortable beds, plenty of linens/towels, and very clean. It appeared that the room had recently been updated. We had plenty of space for four adults for 2 nights. Location is easy to get off/on interstate. Will consider staying here again on future trips. Free, decent breakfast. Coffee was hot, and tasty. Also...

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Thank Cathy D
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review - we are thrilled you had such a good stay with us. Please come back and see us when you are next in the Crossville area. Kind regards Suzanne Moffat - General Manager

St Louis, Missouri
Reviewed 14 November 2016

Not much in Crossville to choose from but the Comfort Inn had a nice king suite. Average breakfast. Restaurant across the road Brass Lantern is over rated and would not recommend except for cheap wine prices.

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1Thank GregStLouis_Missouri
GeneralManagerTN310, Front Office Manager at Comfort Suites, responded to this review

Thank you so much for taking time to review our property we are delighted you had such a good stay with us. Next time you are back in the area please pop in and see us, we will be thrilled to give you help and advice on what to do whilst in Crossville, we do have great attractions like the...

Frankfort, Kentucky
Reviewed 2 November 2016

Spent two nights at this Comfort Suites last weekend with my two grandsons and we all enjoyed it! The pool, though not large, was perfect for them to enjoy. Complimentary breakfast both mornings was delicious and had many offerings of both cold and hot items. The self-made waffles were a hit with the boys. Rooms were spacious, clean and sound...

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Helpful?
Thank cindyl0451
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review we are so pleased you and your Grandsons had such a good stay with us. Please come back and see us when your travels next bring you through Crossville and we will have the fresh baked cookies and hot coffee waiting for you. Kind regards Suzanne Moffat - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to newly renovated Crossville Comfort Suites. We are located at exit 322 off Interstate 40 in the golf capital of Tennessee, home of 4 championship golf courses. Our spacious Guest Suites give you plenty of room to work and relax and are tastefully designed, we recently refurbished our complete hotel. For business or pleasure enjoy our Award Winning hospitality. All Comfort Suites are smoke free. We offer:- Complimentary wireless high speed internet access, Free local calls, In room coffee maker, refrigerator and microwave, Hair dryer, iron and ironing board,Vending Machines on all 3 floors, Business Center, Market Place, Fitness Center, Indoor heated pool and hot tub, Luxury Presidential suites are available, Free Your Morning Breakfast, Laundry facilities are also located on the property. ... more   less 

Additional Information about Comfort Suites

Address: 2581 E First St, (I-40, Exit 322), Crossville, TN 38555-2679
Region: United States > Tennessee > Crossville
Price Range: $124 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Crossville
Crossville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Durham, North Carolina
5 months ago
sevierville
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very Comfortable, friendly staff”
 of 5 bubbles X1355AYjohnp, 12 Jan 2017 | Read review
“We stayed away from the elevators, but this place has obviously been renovated with very modern items.”
 of 5 bubbles 457RobertH, 18 Dec 2016 | Read review
“Had first floor and there was no noise from outside or inside.”
 of 5 bubbles cindyl0451, 1 Nov 2016 | Read review
“Room was very quiet. We were on 3rd floor.....room 321”
 of 5 bubbles 559junew, 8 Oct 2016 | Read review
“All rooms are great!!”
 of 5 bubbles Huntermarieasheville, 7 Sep 2016 | Read review
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