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La Quinta Inn & Suites Cookeville

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La Quinta Inn & Suites Cookeville
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427 Reviews from our TripAdvisor Community

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Showing 426: English reviews
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Reviewed 1 week ago via mobile

I've never had a complaint regarding La Quinta, but this one is showing some age. The tub had rust stains and the sprinkler in the bathroom was very rusty. The bath curtain was ripped and frayed. The tv remote wouldn't turn on the tv or adjust volume but worked otherwise. Usually would rate these as a 4, but not this...

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Helpful?
1Thank Blake S
PatrickD3800, General Manager at La Quinta Inn & Suites Cookeville, responded to this review

I appreciate you taking the time to write us a review. This is certainly not the experience we want you to have with us. I assure you this is receiving immediate attention. If you have the time please contact me directly at the hotel. I look forward to hearing from you. Thank you again for choosing to stay with us.

Shelby, North Carolina
Reviewed 2 weeks ago

Because I am on crutches, we called ahead to get a room with a walk in shower and were assured that it would be available, so we booked it. When we arrived, the room had a regular tub and no other room was available.

Review collected in partnership with La Quinta
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Thank jerrybee57
PatrickD3800, General Manager at La Quinta Inn & Suites Cookeville, responded to this review

Thank you for taking the time to write us a review. I apologize for any issues you may have experienced. We guarantee room type with reservations. This should never be an issue if booked in advance. Please reach out to me at the property directly, so that we can research this further.

Reviewed 7 January 2017

We were in town for a funeral and booked an 'apartment suite' to accommodate the 4 of us visiting. While we did run into some very miniscule issues, Brad made up for them all in customer service. We brought the few things that weren't quite up to par to his attention, and without hesitation, he made everything right. He seemed...

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Helpful?
Thank Chase B
PatrickD3800, General Manager at La Quinta Inn & Suites Cookeville, responded to this review

Thank you for taking the time to write us review. We pride our selves in exceptional customer service. Our team looks forward to showing you this with each and every visit. Thank you again for choosing to stay with us.

Manassas, VA, United States
Reviewed 6 January 2017

LaQuinta is our favorite hotel chain to stay because they allow small pets. This hotel has a large area to walk a dog. LaQuinta has a strict policy about people staying with pets that we appreciate. l

Review collected in partnership with La Quinta
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Thank howardm781
Spartanburg, South Carolina
Reviewed 1 January 2017

We hadn't stayed at a La Quinta hotel for a while and gave them a try. The lobby was nice and the clerk was very nice. The room looked dated with the bed and pillows looking their age but were they comfortable and we slept like a log. The tub was pretty slick when taking a shower but great water...

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Thank IowaJim2015
Reviewed 30 December 2016 via mobile

So first let me say, we love staying at La Quinta Hotels. They have never let us down...until now! The room we stayed in was dirty and was almost like an after thought. I say this because under the sink was dirty, the bathtub had black marks where there used to be grippers, and our shower curtain was torn in...

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1Thank dperham
Manassas, Virginia
Reviewed 29 December 2016

I think outdated and in need of a good scrubbing are what I would say of this particular La Quinta. The staff were nice and friendly, however, we did have an issue with getting into our room (weirdly, the door was latched from the inside) and the front desk person expected us to deal with it. She gave us the...

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Helpful?
Thank Suzanne H
PatrickD3800, General Manager at La Quinta Inn & Suites Cookeville, responded to this review

Thank you for taking the time to write us a review. We are renovating our entire facility this year from the floor to the ceiling. This is already in progress. I did review the incident you had mentioned regarding the door latch. I do see where maintenance was offered though the request was refused by a gentlemen at the time....

Sherman, United States
Reviewed 11 December 2016

Could not control the temperature of the room and it didn't smell clean. The location was great, and close to many restaurants. It is pet friendly and didn't really smell like pets, it just smelled dirty.

Review collected in partnership with La Quinta
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Thank I3932PAlindar
PatrickD3800, General Manager at La Quinta Inn & Suites Cookeville, responded to this review

I appreciate you writing a review. This is certainly not the experience we want any of our guests to have. I Would be happy to speak with you in person, please feel free to reach out to me at the property directly. Thank you again for choosing to stay with us.

Reviewed 9 December 2016 via mobile

My wife and drove up to TN from FL for one day to visit family. I am familiar with Cookeville but unfamiliar with its actual hotels. The experience was wonderful. Staff was friendly, especially Achilles [the name he wanted to be called:)] He took great care of us. The room was beautiful and clean. We will definitely be staying here...

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Thank Traci K
PatrickD3800, General Manager at La Quinta Inn & Suites Cookeville, responded to this review

Thank you for writing us a review. Yes Brad can be a bit of a cutup, this being the gentlemen you spoke with. I have shared your comments with our team as-well. Thank you again. We look forward to seeing you in the future

A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
Reviewed 7 December 2016 via mobile

I was in Cookeville for the State Football Championships and chose this hotel b/c of price and being ranked high in Cookeville. They didn't disappoint! I enjoyed it. Beds were comfortable. Room was clean. Plenty of eatery very near. I will return there if ever back in Cookeville.

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Thank A TripAdvisor Member
PatrickD3800, General Manager at La Quinta Inn & Suites Cookeville, responded to this review

I'm glad you had an enjoyable stay with us. We appreciate you taking the time to write us a review. We look forward to exceeding your expectations in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
100 Percent Non Smoking Hotel. The La Quinta Inn & Suites hotel in Cookeville, TN is situated off I-40 conveniently located between Knoxville and Nashville. This newly renovated hotel provides easy access to a wealth of entertainment and attractions. We are minutes away from golf, shopping, state parks, and the area best attractions. Nearby you'll find Burgess Falls, Standing Stone State Park among other places to experience. Our Cookeville hotel is only minutes from Tennessee Tech University, Historic Downtown Cookeville and much more. Our newly renovated rooms feature pillow top mattresses with luxurious linens and deluxe towels. Keep in touch with our wireless internet. Enjoy your favorite television shows in HD on our 32 inch flat panels. Unwind in our fitness center or take a dip in our heated outdoor pool. After a relaxing night, start your day off right with our Free Bright Side Breakfast featuring make your own waffles, bacon, eggs, and sausage. Come experience the warm southern hospitality consistently offered at our La Quinta Inn Cookeville, TN hotel. Our friendly professional staff will ensure you're made to feel at home whether here on business or pleasure. ... more   less 

Additional Information about La Quinta Inn & Suites Cookeville

Address: 1131 S. Jefferson Ave., Cookeville, TN 38506 (Formerly Country Inn & Suites)
Region: United States > Tennessee > Cookeville
Price Range: $108 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Cookeville 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Country Hotel Cookeville
Country Inn And Suites
Country Inn Cookeville
Cookeville Country Inn
Hotel Style:
#2 Family Hotel in Cookeville
#3 Romantic Hotel in Cookeville
#3 Business Hotel in Cookeville
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Cookeville staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Cookeville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not 221 unless you are promised no one will be in 321”
 of 5 bubbles lannys_12, 2 Oct 2016 | Read review
“First floor has easy access outside to potty pets.”
 of 5 bubbles marjaypen, 26 Aug 2016 | Read review
“3rd floor is where i was at and it was quiet”
 of 5 bubbles LORIRONNIECAUDILL, 9 Aug 2016 | Read review
“Even number rooms are on the back side and should be the quietist.”
 of 5 bubbles keeper1231, 17 Jun 2016 | Read review
“Choose a room on the third floor on the back side (facing away from the interstate) for quiet.”
 of 5 bubbles retiredstayhomemom, 31 May 2016 | Read review
5 of 5