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Comfort Inn & Suites Cookeville

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Comfort Inn & Suites Cookeville
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187 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Cookeville
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Showing 187: English reviews
Seymour,IL
Reviewed 2 October 2015

Another Choice hotel that falls far short of excellence. You can not hide age and wear and tear with a fresh coat of paint. We required a wheelchair accessible room and one was available but the smell of cigarette smoke in the room was overwhelming (and this is listed as a "non-smoking" hotel). The desk clerk said no other room...

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Helpful?
Thank Douglas M
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

I'm sorry about your experience you had with your stay at our hotel. We do pride ourselves in giving the guests an excellent experience when they stay with us. I will inform my general manager about the issues with your room. Again I am sorry the issues with your stay. I hope you have a good day. Patrick Guest Services...

Reviewed 30 September 2015 via mobile

Rob at the front desk and Becky who made our breakfast were both so helpful and friendly they both really went out of their way to make sure we had all we needed and they were so funny and sweet they really made our stay like we were home talking to life long friends. THANKS again Rob and Becky!!!!!!

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Helpful?
Thank Jeff N
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for those kind words. We are glad you enjoyed your stay and happy to have Rob and Beck on our team. I will let them know how much they meant to your stay. I hope you will stay with us again soon. Sincerely, Patrick

Nashville, Tennessee
Reviewed 17 September 2015

I had to make a last-minute reservation for an emergency trip to my family home, 350 miles away. Rob, the service associate, managed my reservation and made sure I had everything I needed when I arrived. What matters the most is that he was so considerate and that's really important when you're faced with a family that needs you and...

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Helpful?
Thank Debbie K
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Very glad we was able to help you in your time of need. Rob is a great asset to our hotel team. We hope everything is going well for you and your family. We are more then happy to help our guests out anytime they need our services. Patrick

Tampa FL
Reviewed 13 September 2015

Spent the night of 2 Sept 15 here. Check-in was easy once I got to the right hotel. There is a Comfort Inn and a Comfort Inn and Suites that share the same parking lot, so be warned. The receptionist was friendly and helpful. When we got to the room, it had a peculiar smell, but we had already done...

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Helpful?
Thank rossvlb
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Really glad you enjoyed your stay in Cookeville with us. Very sorry about the order in your room. We have looked in it and gotten it taken care of. We will be glad to have you stay with us again soon, Thank you and have an amazing day. Patrick

Lexington, Missouri, United States
Reviewed 12 September 2015

We always stay at Choice Hotels. This one in Cookeville was comfy and relatively clean. For some odd reason, this newly renovated hotel had the shower/jacuzzi about 2 feet from the bed. The tub was slippery, and it was difficult to step over the rim (higher than a normal tub) with nothing to hold onto - making it rather dangerous....

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Helpful?
Thank Elizabeth J
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for choosing to staying with us. Sorry about the Jacuzzi tub being not to your liking. I will let my Executive House know about checking into why the tub was so slippery and how you got dirty feet in the room. I will talk to my General Manager about getting the potholes in the driveway looked at. We...

Phoenix, Arizona
Reviewed 30 August 2015

Last leg of trip from West Coast to East Coast and this was a nice way to end it. The staff was friendly, the bathroom spacious with a large vanity/counter. There was also a nice sitting area with desk to set up laptop. The whole room was well lit and the bed was comfortable. There were a lot of restaurants...

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Helpful?
Thank Julie G
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for the 5 out 5 rating. Really happy you liked your room and enjoyed your stay with us. We will be glad to have you stay with us again the next time you on a coast to coast trip or even just visiting the Cookeville area. Patrick

Pittsburgh, Pennsylvania
Reviewed 20 August 2015

We stayed one night on a motorcycle trip and this hotel did everything well....breakfast was solid....biker friendly...people were REALLY nice and accommodating...the hot tub was nice and the other hotels nearby didn't have one...I'd stay here again...

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Helpful?
Thank hiplain1
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Really glad you enjoyed your stay with us for the night well you were passing through on your motorcycle trip. Our staff is always happy to help the next time you are in Cookeville. Have a great day! Patrick

Chesterfield, Michigan
Reviewed 20 August 2015 via mobile

Really nice rooms. Recommend staying here. Good variety of restaurants and shopping in the area. Be sure to check out Burgess Falls State Park. Nice hiking trails close by. Nice hotel staff told me about the park.

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Helpful?
Thank John G
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

Thank you for staying with us and choosing out hotel. Glad you enjoyed Burgess Falls State Park it is a beautiful area to see. Hope the next time you stay with us we can help you find another wonderful attraction in the Cookeville area to visit. Patrick

Nashville, Tennessee
Reviewed 16 August 2015

I was here for a day on business travel. I found the staff very friendly and helpful. The grounds were very well kept and contemporary. I would stay here again and highly recommend this spot for several reasons. Its close to the interstate, close to restaurant row, clean and reasonably priced. I used the conference room which seated 12 and...

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Helpful?
Thank Lawrence I
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

We are very pleased you enjoyed your stay with us. We pride ourselves on hearing that guests have a pleasant time at our hotel. Really pleased that our conference room worked well for you. Let us know the next time you will need a meeting space when you are in Cookeville. Have a fabulous day! Patrick

Brookfield, Wisconsin
Reviewed 15 August 2015

The good: Front desk staff. Very personable and accommodating. They are a credit to the hotel. Good value. The bad: What's that smell in the rooms? The first room I was given had a smell like high humidity, except the AC was working. I asked if there was another room available and was granted one. It had the same smell...

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Helpful?
Thank 256Jeff2020
Sherry S, Front Office Manager at Comfort Inn & Suites Cookeville, responded to this review

On behalf of our entire team, I would like to apologize for the issues that happened with your stay. The smell in the room you stayed in was most likely the high heat and the rain we have been having down here lately. I am very sorry about the front desk agent smoking right in front of the hotel doors....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Room Service

Additional Information about Comfort Inn & Suites Cookeville

Address: 1045 Interstate Dr, Cookeville, TN 38501-4132
Region: United States > Tennessee > Cookeville
Price Range: $115 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Cookeville 2*
Number of rooms: 60
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Also Known As:
Comfort Inn And Suites Cookeville
Comfort Inn & Suites Cookeville Hotel Cookeville
Comfort Inn Cookeville
Cookeville Comfort Inn
Hotel Style:
#6 Family Hotel in Cookeville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Cookeville staff and other travellers.
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Milan, Tennessee

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Questions? Get answers from Comfort Inn & Suites Cookeville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet room experience”
 of 5 bubbles Navin_25, 22 Nov 2016 | Read review
“We were on the 2nd floor and it was extremely quiet.”
 of 5 bubbles Travel2Sun5, 16 Aug 2016 | Read review
“Check the local calendar for city wide events. It can get crowded everywhere in Cookeville quickly.”
 of 5 bubbles Mpaint75, 21 Mar 2016 | Read review
“All 3 of our rooms were exactly the same - 2 queen beds plus a nice desk and couch sitting area - the couch being a hide-a-bed.”
 of 5 bubbles jayniev2014, 2 Feb 2016 | Read review
“Friendly people.”
 of 5 bubbles 108rickl, 17 Jan 2016 | Read review
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