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You'll Love This Hotel's Location in Columbia, TN. Since the Holiday Inn Express Columbia Hotel is located directly off I-65 at exit 46, we're just a short drive from downtown Columbia and the Nashville Metro area, providing a quick commute for business and leisure travelers. While in Columbia, TN, our hotel's guests can utilize our heated, indoor saltwater pool. Several businesses, including General Motors, are nearby, and the Maury Regional Medical Center also calls Columbia, TN home. While in the area, you won't want to miss visiting historic sites, such as the James K. Polk House, Athenaeum Rectory or Elm Springs Sons of Confederate Veterans International Headquarters. If you love the outdoors, you will enjoy the beauty of Chickasaw Trace County Park and the Natchez Trace. Before you travel to downtown Columbia, stop by the lobby to enjoy our full hot complimentary breakfast served each morning.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The hotel was clean, the staff was friendly, the complementary breakfast was fine, they had a pool that I did not use, but many families took advantage. Very convenient location. I realized after I returned home that I left my medical bracelet in the hotel. The staff was super-accommodating in locating the bracelet, returning my calls in a timely fashion, and sending it back via UPS.
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Date of stay: July 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On our way home to Florida with two young children we stopped here for the night. The room was very clean and comfortable. The beds were cozy, TV worked great, bathroom had nice amenities - Dove shampoo, conditioner, soap dispensers. The motel offers a hot breakfast and it was the best one we had during our travels. Pancakes, yogurt, cereal, fruit, eggs, breakfast meat and tasty Biscuits and Gravy. Price was reasonable and having such a complete breakfast with something for everyone just made it even better for the budget. Definitely recommend this motel.
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Date of stay: July 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The facilities both inside and out were clean and well maintained. My room was quiet despite being near the elevator (that I didn't hear). Breakfast they served up a full one. Bacon, eggs, biscuits, & gravy plus fruit, cereal, pastries, and pancakes. I highly recommend this hotel.
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Date of stay: June 2022
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Room Tip:I didn't request it, but was provided a room on the backside away from the interstate.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Non-functioning handicap shower, spray head did not work. We had to turn the water off and on in order to not flood the room since the roll-in feature had a non functioning rubber barrier. We had to build a "moat" of towels in order not to flood into the room itself. By the way, the shampoo and soap were bolted to the wall BEHIND the person sitting on the bench. You had to be a contortionist to reach it while in there! Also, handicap people have bathroom stuff, a little more surface area or pull down shelf would be a great addition to set things on, especially since the floor of the bathroom gets wet with the flood and all. We had no black out curtain, only a sheer covering the window. Bring your eyemask and ear plugs. There is construction going on and a busy loud highway outside this room. Apparently, the construction wiped out the TV's so we had no TV to watch in the evening. We were there 4 nights! The wifi was terrible and unsecured. The hair dryer was old, cheap and had rust on the outside of it. The toilet sounds like a tea kettle whistling loudly when you flush it, that's nice in the middle of the night. Now the good things, the breakfast area was clean, well stocked and a good variety of food and drink. All areas looked clean since this property has been newly renovated. All personnell that we came in contact with was EXCEPTIONAL, from the cleaning crew bringing extra towels quickly to the breakfast server setting out the spread. Very friendly and efficient. We worked with Nigel at the front desk on our room issues who was very attentive, understanding and accomodating, and although Gary from maintenence paid us a visit, nothing was done about the bathroom inconveniences during our visit. Hopefully it will be addressed before the next person who needs this type of room visits. The location is good but room 202 is bad!
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Date of stay: May 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Columbia, an IHG hotel
Responded 14 June 2022
Hello CarefreeRT, We appreciate your feedback. Thank you for choosing our hotel for your stay. Here at Holiday Inn Express, we make sure that guests get what they want and need. I am sorry for what happened during your stay. I will be sharing your feedback with hotel management for review. I've also sent you a private message to discuss this further. Hoping you'll give us another chance with your stay. Stay Safe! Carl J. Case Manager IHGService
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We did not even reserve a room bc our stay would have cost >1,000k vs $388 for our air bnb. HIE, you could do better! This comes on the heeels of HIE always being our hotel of choice.why do hotel rountinely hike prices when there is an event? We have ALWYS gotten excellent servive at HIEs, but you are about to price yourself out of our pricerange, so think about not raising rates to keep us as a customer. I appreciate your comsideration about this concern.
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Date of stay: June 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Where to start…walked in the room and immediate crackling of the tile floor that had all popped up from what I assume was a previous bathroom flooding. You can smell the mold. The bathroom was dirty and disgusting, the hot water took 15 minutes to finally come through. Caulking around the tub was deteriorating and black. The toilet seat was slipped off to one side. Next, the mini fridge was producing an awful noise as if it was going out, this would’ve made it impossible for me to sleep so I pulled it out and unplugged. The A/C unit was also so loud that you had to double the volume on the TV to hear it and when the compressor kicked in it would startle you. The bed was like sleeping on a brick. And oh, the smoke alarm in hallway kept beeping and no one would change the **** batteries…THEN at 6am the next morning there was an awfully loud squealing noise coming from the hallway wall/ceiling that woke me up and went on forever. Needless to say I didn’t get much sleep. Requested new room on different floor after providing evidence of the issues. New room was a little better, attempted to take a nap prior to a meeting I had but all you could hear was the housekeepers yelling back and forth in Spanish in the hallway….DO NOT STAY HERE!!!
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Date of stay: January 2024Trip type: Travelled on business
Room Tip:Just stay away from this place if you need sleep.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Columbia, an IHG hotel
Responded 28 Jan 2024
Hi NateTheGreat03, Thank you for staying at our Holiday Inn Express Columbia. We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management team to check these things we need to improve. I also sent you a private message to extend our sincere apology. We would like to see you again on your next stay in town. At IHG Hotels and Resorts, we appreciate every feedback. Best regards, Dominador R. Case Manager IHG Hotels & Resorts Service
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We found the room to be basic but quite adequate. The bed was comfortable. The staff and front desk workers were very helpful with any questions. The breakfast was tasty and the coffee was great. Overall this was a great value for our money and we would definitely stay there again.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 1 night. Immediately noticed there was no soap by the sink. Called front desk, spoke with Peyton (ass't manager) who said the soap "wasn't delivered. " said a partial credit would go on our bill.
At check-out I was assured that a credit would be applied. Over the next week, I spoke with Michael and Sam, and was told it would be taken care of and I should check again at the end of the week.
When I called at the end of the week, I was told that Nigel (manager) would take care of the credit.
Nothing has been done. One would think that Holiday Inn would care about customer service. Guess not.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Columbia, an IHG hotel
Responded 28 Apr 2022
Dear 982barbp, Thank you for choosing our hotel and for sharing your experience with me, and for choosing our hotel for your Columbia visit. I would like to apologize for any inconvenience caused by the service of our staff and that there was no soap in the room. This is not what we want any of our guests to encounter. I shared this information with our team to properly be investigated. It is significant for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high-quality standard of service at all times. I hope to have the opportunity to welcome you again in the future. Best regards, Ben W. Case Manager IHGService
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Insects in my room (photos). Tile off bathroom wall, hole in wall. Desk clerk, housekeeping and maintenance not wearing masks although signs say required. The only breakfast, a grab and go bag, contained only a tangerine and a small Pre-wrapped muffin.
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recently remodeled, clean & good service. However, this hotel is at the very closest to the highway compared to others in this complex. Serious road construction makes it very difficult to maneuver. This should be rectified soon. No newspaper available in lobby, & since it is still being remodeled, there was no tv in the breakfast room area. This should also be rectified soon. Breakfast was the usual: eggs, biscuits, bread for toast, yogurt. Coffee was excellent. Mexican restaurant & a country restaurant Stan's were within walking/driving distance.
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Columbia area.
PRICE RANGE
AU$201 - AU$273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express columbia hotel columbia
LOCATION
United StatesTennesseeColumbia
NUMBER OF ROOMS
73
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Is Holiday Inn Express Columbia, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
