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Hampton Inn Memphis Collierville

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Traveller (4)
Room & Suite (17)
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Overview
  • Excellent73%
  • Very good16%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(62 reviews)
“memphis area”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn Memphis Collierville
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Memphis Collierville
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (633)
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630 results
Traveller rating
453
105
46
13
13
Traveller type
Time of year
LanguageEnglish
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453
105
46
13
13
Show reviews that mention
All reviewsfront deskmemphis areasoccer tournamentgeneral managerthe hotel staffexcellent hotelgreat place to staylight sleeperbreakfast was excellenthotel staystaff was very friendlybreakfast staffmemphis colliervillecomplimentary breakfasteach morningthe breakfast arearooms are clean
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1 - 5 of 630 reviews
Reviewed 1 week ago

My family was in town for my father's funeral. The staff was aware of why we were in town and were very sympathetic, helpful and professional. The property was very nice. (My daughter came in to visit my dad a couple of weeks ago and...More

Review collected in partnership with Hampton
Thank jland2018
Hotel's Favourite
Reviewed 14 March 2018

Updated bathroom features, clean sheets on a deep bed, great sleep in a quiet location - except for the 3AM train whistling through a nearby crossing. Convenient location, nearby shopping & dining. Very quiet & clean facility.More

Review collected in partnership with Hampton
Thank Jon H
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 15 March 2018

Thank you so much for the compliments , we value them much more than you know . We are currently testing out a new sound masking machine that is expected to help us calm the train noise . Hopefully they are all installed the next...More

Reviewed 3 weeks ago

The staff is very polite and make you feel right at home. The beds are comfy and great pillows make it easy to get a good nights rest. I stay here every 3 months for work and the staff knows me by name already. They...More

Review collected in partnership with Hampton
Thank jacavazos34
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 2 weeks ago

Thank you so much , we look forward to seeing you again soon :)

Reviewed 3 weeks ago

all issues were reported and nothing resolved - stayed 2 nights -no coffee pot in room -pool closed -bathroom smelled moldy and celing brown -train inmiddle of night -asked for water - told to buy it and I am HH member I recommend staying at...More

Review collected in partnership with Hampton
Thank Stacy R
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 2 weeks ago

We apologize about these issues and most importantly failing to resolve them. We are now adding sound masking machines in the rooms that are prone to train noise at night , and our outdoor pool is to be open every year on Memorial Day, per...More

Reviewed 4 weeks ago

Service is outstanding! Room was very comfortable and clean. Great location, close to places to eat and shop. We have stayed here several times and the staff is always outstanding. I would recommend staying here if in the area.

Thank imddeb
Response from Kaion M, Front Office Manager at Hampton Inn Memphis ColliervilleResponded 4 weeks ago

Thank you so much for the positive feedback. We try our best to keep a comfortable ,safe, and family oriented environment at our property. We are looking forward to seeing you again soon :)

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 120 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 120 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (17)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Kevin W
25 June 2017|
AnswerShow all 7 answers
Response from THICollierville | Property representative |
Yes, all of our room have refrigerators.
0
Votes
spotsgirl3
21 January 2015|
AnswerShow all 6 answers
Response from THICollierville | Property representative |
Dear Spotsgirl, I received your inquire about our pet policy and local amenities. Yes, we are excited to say we are "dog friendly" and would be happy to send you our full policy prior to your booking if you would like. In... More
0
Votes
28 June 2014|
Answer
Response from THICollierville | Property representative |
We would be happy to fulfill this special request for you. If I understand correctly, you would like two stuffed toy animals that look like toy poodles. The cost would be the purchase price of the toys plus 20%. We would... More
0
Votes
Room Tips
"Train track directly across the street of hotel"
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"Quiet, Quaint place and one Great for Families"
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"check in online"
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"Room 106 is right by the swimming pool----if you don't like a lot of pool & party noise, don't..."
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