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Fairfield Inn & Suites Cleveland

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181 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Cleveland
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Showing 181: English reviews
Ormond Beach, Florida
Reviewed 17 October 2014

This hotel is everything you would expect from a Fairfield Inn and Suites. The property is clean and well-maintained. The young woman who checked me in was very friendly and helpful. What a sweetheart! Breakfast was good and I made ample use of their business office without any problems. Highly recommend this property.

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Helpful?
Thank Two2FortheRoad
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you so much for taking time to share your experience about your stay with us. We are delighted that you enjoyed your stay! We look forward to seeing you next time you are in town.

Alabama
Reviewed 14 September 2014

My sister and I spent one night here and totally enjoyed the stay. The property is well kept and pretty. Our room was spacious as was the bath. The entire property looked new and our room and bath were sparkling clean. The female who checked us in wasn't the most friendly in the world, just okay. However the young lady...

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1Thank Alabamatripcreator
Dallas/FtWorth, TX
Reviewed 18 July 2014

Cleveland is an inviting town 20mins outside of Chattanooga, but there is still a big city feeling. The property is conveniently located just off the interstate less than an hour from several local attractions, such as Lost Sea Adventure, located in a much smaller community. Heading into Downtown Chattanooga for the evening is only a short drive as well. Staying...

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Helpful?
Thank txfamilyguy
Rome
Reviewed 14 July 2014

This hotel was a pleasure to stay at for an evening. Everything about this hotel was top notch. Employees were friendly and helpful. Everything in this hotel looked brand new, from the lobby to the breakfast area to the king suite. The king suite was of a design I have never seen before. Semi private area separate from the bedroom....

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Helpful?
1Thank Spanky0713
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay, and I am glad that our staff was able to take care of you while you were here. I will share your comments with them at our next hotel meeting. We take pride in our hotel and try our best...

Augusta, Georgia
Reviewed 10 July 2014

you just can't beat the bedding, pillows & mattress at marriott chain hotels. This location has complimentary hot teas & coffee, as well as a hot & cold breakfast bar (eggs, sausage, waffles...as well as fruit, yogurt, skim milk). My husband and I enjoyed relaxing in the the jacuzzi hot tub, except for the loud peircing noise it made when...

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Helpful?
1Thank cathi2014
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay and are looking forward to seeing you again on your next trip!

Sevierville, Tennessee
Reviewed 19 June 2014 via mobile

I had made a reservation requesting top floor due to sleeping difficultues. We had stayed here before and had given a great review. However this time our request was not honored and Rachel seemed rather unconcerned. A real shame. I have bragged on this hotel to lots of people but doubt if I will do so again. What a difference...

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Helpful?
1Thank Jennifer M
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your concerns with us about your last stay. I apologize that we were not able to fulfill your request for a top floor room. We were completely sold out during the week of your stay and unfortunately all of the higher floor rooms were already occupied prior to your arrival. We do...

Prairieville, Louisiana
Reviewed 6 June 2014

After a very unpleasant experience trying to book this hotel at a reduced rate with expedia ,I just went ahead and booked in person. Rachel was more than eager to help me, went out of her way to accommodate us with a room and a corner parking spot for my son's show car. The rooms were nice and clean with...

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Helpful?
Thank Elisa J
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for sharing your experience with us. We are delighted that you enjoyed your stay and that our staff was able to take excellent care of you. We hope to see you next time you are in Cleveland!

Reviewed 21 May 2014

I stayed at the Fairfield for 4 months for work. They treated me like family, I loved my room it was always clean and it was surprising quite! The staff were just wonderful and always welcomed me when I came in from work or after my morning or evening workout........the fact that the Gym membership for the 24 hour gym...

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Helpful?
Thank Jacci W
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your feedback with us about your stay. You were like family to us as well, and the entire staff was sad when you left. We know how hard it is when you are away from home for that long, so we try and take the extra steps to make every day feel...

Reviewed 18 May 2014

My wife and I were on an extended motorcycle trip and ran into a weather buzzsaw with tornado and hail warnings on the evening we arrived in Cleveland, TN. The hotel staff were more than accommodating in helping to find shelter for my motorcycle and trailer to help alleviate concerns about hail damage to the relatively soft plastic and fiberglass...

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Helpful?
Thank Jim B
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you so much for sharing your feedback with us. I remember this day well, and we are so glad that we were able to give you shelter when those bad storms moved though. We are so thankful that you chose to stay with us. We are glad that we were able to help! We hope to see you next...

Ripley, Tennessee
Reviewed 9 April 2014

I have put off writing this review long enough, but feel very compelled to do so. I checked in on Thursday, April 4th and had plans of staying two nights due to attending a training. Around 11:30 pm, the room next door started having a domestic fight with screams, furniture being knocked around, and cursing, and threats. I awoke and...

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Helpful?
1Thank rebeccagatlin
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

I want to start out by offering my sincere apologies in the lack of communication on the issue you experienced at our hotel during your stay. There was a breakdown in communication as to who was supposed to call to talk about this, and for that I am sorry. We really try our best to respond to all guest comments...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Cleveland

Address: 2815 Westside Dr NW, Cleveland, TN 37312-3569
Region: United States > Tennessee > Cleveland
Price Range: $152 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cleveland Hotel Cleveland
Fairfield Inn And Suites Cleveland
Fairfield Inn Cleveland
Hotel Style:
#4 Green Hotel in Cleveland
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the south side, away from the interstate.”
 of 5 bubbles LeRuse, 5 Nov 2016 | Read review
“We had second floor and it was very quiet”
 of 5 bubbles dkris2016, 4 Nov 2016 | Read review
“Easy off and on the Interstate 75.”
 of 5 bubbles charlesd507, 26 Oct 2016 | Read review
“Get a room on the side away from the freeway.”
 of 5 bubbles 799howardg, 23 Oct 2016 | Read review
“I stayed in room 423 and I loved it! No noise and not close to the elevator.”
 of 5 bubbles bisognani, 15 Oct 2016 | Read review
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