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Fairfield Inn & Suites Cleveland

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186 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Cleveland
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Showing 186: English reviews
Orange, Virginia
Reviewed 12 December 2014

Desk staff was friendly. Room was getting a bit worn. Neither of the two electrical outlets in the desk lamp worked which made it harder to use my laptop. The thermostat was not regulated. My thermometer showed the room at 68 and the hotel control showed 77. With the thin duvet the hotel supplies, it's easy to feel the chill...

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Helpful?
Thank 414Bookworm
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your experience with us. We are so sorry we did not meet and exceed your expectations. I have shared your room inconvenience with the heating system with our Chief Engineer and we will get to the bottom of what was causing the issue with the temperature difference. I have also spoken with...

Reviewed 9 December 2014

Very nice, clean, roomy. Nice breakfast bar but we had very little sleep because it was so close to an interstate ramp. As nice as it was, there is no way we would visit here again because of the noise.

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Thank Linda M
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for sharing your experience with us. We are so sorry that you had trouble sleeping due to the noise from the interstate. We have done everything in our power to reduce the level of noise coming into the building, including installing double insulated windows. Our location next to the interstate does make it difficult to eliminate all the...

Reviewed 6 December 2014

Drove from Cincinnati to Cleveland Tennessee to take in a basketball game - Christian brothers at Lee University. (CBU won - barely.) This FF Inn was selected as I try to stay at Marriott family locations, plus this hotel is highly-rated on Trip Advisor. Good choice. Friendly greeting, good explanation of facilities, pool, free breakfast. Oh yes - excellent cookies...

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Thank FLandOhDannyBoy
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share about your experience at our hotel. I am very happy that we were able to meet and exceed your expectations while you were our guest. We look forward to seeing you the next time you visit Cleveland!

Heartland
Reviewed 10 November 2014

Once more on the north-south expressway to Florida, and an overnight needed. We usually look for Marriot properties because of the excellent bedding. This unit, however, lacked those qualities, and the road noise was awful as the hotel backs up to the Interstate. I would recommend travelers seek alternative destinations in this delightful town.

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Thank Hummus
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for sharing your experience at our hotel with us. We are sorry that we were unable to exceed your expectations while you were our guest. We have done everything in our power to limit the amount of road noise that comes in off the interstate, including installing double pained noise reduction windows in the rooms that face the...

Windsor
Reviewed 2 November 2014 via mobile

We stayed here the evening of October 28th. We were on day one of our long drive back home from Florida and we needed to stop for the night. One of our usual accommodations we had stayed at previously were full that evening and we tried our luck here. So happy that we did! The young lady at the front...

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Thank leighstlouis
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for sharing your feedback with us on your stay! We are delighted that you enjoyed your time with us and that you found the hotel to meet your expectations. We hope to see you next time your in town!

Ormond Beach, Florida
Reviewed 17 October 2014

This hotel is everything you would expect from a Fairfield Inn and Suites. The property is clean and well-maintained. The young woman who checked me in was very friendly and helpful. What a sweetheart! Breakfast was good and I made ample use of their business office without any problems. Highly recommend this property.

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Thank Two2FortheRoad
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you so much for taking time to share your experience about your stay with us. We are delighted that you enjoyed your stay! We look forward to seeing you next time you are in town.

Alabama
Reviewed 14 September 2014

My sister and I spent one night here and totally enjoyed the stay. The property is well kept and pretty. Our room was spacious as was the bath. The entire property looked new and our room and bath were sparkling clean. The female who checked us in wasn't the most friendly in the world, just okay. However the young lady...

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1Thank Alabamatripcreator
Dallas/FtWorth, TX
Reviewed 18 July 2014

Cleveland is an inviting town 20mins outside of Chattanooga, but there is still a big city feeling. The property is conveniently located just off the interstate less than an hour from several local attractions, such as Lost Sea Adventure, located in a much smaller community. Heading into Downtown Chattanooga for the evening is only a short drive as well. Staying...

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Thank txfamilyguy
Rome
Reviewed 14 July 2014

This hotel was a pleasure to stay at for an evening. Everything about this hotel was top notch. Employees were friendly and helpful. Everything in this hotel looked brand new, from the lobby to the breakfast area to the king suite. The king suite was of a design I have never seen before. Semi private area separate from the bedroom....

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1Thank Spanky0713
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay, and I am glad that our staff was able to take care of you while you were here. I will share your comments with them at our next hotel meeting. We take pride in our hotel and try our best...

Augusta, Georgia
Reviewed 10 July 2014

you just can't beat the bedding, pillows & mattress at marriott chain hotels. This location has complimentary hot teas & coffee, as well as a hot & cold breakfast bar (eggs, sausage, waffles...as well as fruit, yogurt, skim milk). My husband and I enjoyed relaxing in the the jacuzzi hot tub, except for the loud peircing noise it made when...

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1Thank cathi2014
Matthew_Pieniaszek, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay and are looking forward to seeing you again on your next trip!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Cleveland

Address: 2815 Westside Drive NW, Cleveland, TN 37312-3569
Region: United States > Tennessee > Cleveland
Price Range: $149 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Cleveland
Fairfield Inn & Suites Cleveland Hotel Cleveland
Fairfield Inn Cleveland
Hotel Style:
#4 Green Hotel in Cleveland
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Cleveland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the front hear the traffic of individuals congregating in the parking area.”
 of 5 bubbles FR34, 15 Jan 2017 | Read review
“Upgrade to a suite”
 of 5 bubbles NKen, 4 Jan 2017 | Read review
“Ask for a room on the south side, away from the interstate.”
 of 5 bubbles LeRuse, 5 Nov 2016 | Read review
“We had second floor and it was very quiet”
 of 5 bubbles dkris2016, 4 Nov 2016 | Read review
“Easy off and on the Interstate 75.”
 of 5 bubbles charlesd507, 26 Oct 2016 | Read review
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