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Hampton Inn Cleveland

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Hampton Inn Cleveland
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506 Reviews from our TripAdvisor Community

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Showing 499: English reviews
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Knoxville, Tennessee
Reviewed 2 days ago NEW

We had a great stay at this hotel. We were in town for a baseball tournament. Location to park was about 5-7 mins away, but overall easy to get to. Breakfast was okay, rooms were clean, beds were comfy, overall a good experience. The only complaint I have is on Hilton honors they ask you what time you are going...

Review collected in partnership with Hampton
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Helpful?
Thank DestinyS2102
Forest, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 days ago

When we travel, I often note the little things that make for a pleasant visit. I was delighted and gratified at this hotel that the tv monitor in the breakfast area was not on a political or news channel. I want to escape that when on vacation. So, thank you for the sunny start. This hotel is exemplary in every...

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Helpful?
Thank Tom Y
About Hotel's Favourite Review
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Tom Y: Thank you for taking the time and letting us know about your stay! I am so glad to know that our hotel met all your expectations. I hope you come back to see us soon. Sincerely, Missiel Scott General Manager

Fabriano, Italy
Reviewed 1 week ago

I was here during last february 2017 for business trip It was fantastic This Hamppton has a level bigger than the average Therw are others hotel in teh same area but Hampton has a quid plus Very good the breakfast Very good teh sleep quality Very good

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Helpful?
Thank Paolo C
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Paolo C. Thank you so much for your input. I am delighted to know that you think very highly of our hotel and our staff. I will ensure to share your comments with them. I hope you continue to come and stay with us. Sincerely, Missiel Scott

Monterey, California
Reviewed 1 week ago

One of the staff people at the Hampton Inn, Cleveland, Tennessee recently went to extreme lengths to help me with a reservation that I had made at that hotel through an online booking agency. Realisticallly the situation was one in that I made the mistake with the booking agency and the hotel was under no obligation to try and correct...

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Helpful?
Thank Connie831
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Connie831: Thank you so much for taking your time and letting us know about your experience with our staff. I am so happy to know everything was resolved. I am truly sorry for your loss and I hope one day you do get to come visit us. Sincerely, Missiel Scott General Manager

Damascus, Virginia
Reviewed 2 weeks ago

Upon checking into the hotel I knew it was going to be a great stay. The outside of the hotel was clean the patio area had the fireplace lit and just looked welcoming. The associate at the front desk greeted me by name (I was wearing my work name tag). I used the gym and the pool at the hotel...

Review collected in partnership with Hampton
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Helpful?
Thank Daniel H
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Daniel H: Thank you so much for taking the time and letting us know about your stay here at the Hampton Inn. I am delighted to know you enjoyed your stay and that our staff and our hotel met all your expectations. Please come back to see us soon! Missiel Scott General Manager

Reviewed 2 weeks ago via mobile

They had friendly front desk. They had the Most comfortable beds. It was clean and we received Fabulous service- personalized by the hostess Meg and GM Missie by getting me almond milk. Thank you for a great stay.

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Helpful?
Thank Elaine L
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Elaine L: Thank you so much for taking your time and letting us know about your stay here at the Hampton Inn. It was my pleasure to ensure you received the personalized service. It was great speaking to you and hope you come back to see us soon! Missiel Scott General Manager

Marblehead, Ohio
Reviewed 2 weeks ago

Unfortunately, when you're dealing with an overnight stop, it doesn't matter how nice the accomodations are if the bed is uncomfortable. This bed was so hard, neither one of us was able to sleep. With better beds, I'd give this place 5 stars.

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Helpful?
Thank ManyHats85
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear ManyHats85: Thank you for taking the time to let us know about your stay here at the Hampton Inn Cleveland, I am truly sorry our hotel did not meet your expectations and the beds were not comfortable enough for you. We really hope one day you give us another chance and come back to see us. Best Regards, Missiel...

pittsburgh, United States
Reviewed 2 weeks ago

This one was ok, not great. The room I was in had no water pressure. I preselected a room and when I arrived, I was told that I was too early to get it (I arrived 2 hours early). I asked to be notified when it was available, but that didn't happen. I called to let them know the water...

Review collected in partnership with Hampton
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Thank P6158RUdonnak
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear P6158RUdonnaK: Thank you so much for taking the time and letting us know about your stay at the Hampton Inn, I am truly sorry your stay was not good as you expected. I greatly appreciate your input as we continuously work to ensure everything works properly. I will definitely will address the issue with the front desk and I...

Birmingham, United States
Reviewed 2 weeks ago

The folks handling the breakfast were some of the best I have experienced - so friendly and the eggs were great! Super nice hotel with large showers! Easy checkin with front desk who handled my changes well!

Review collected in partnership with Hampton
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Helpful?
Thank K83OHginam
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear K83OHginam: Thank you so much for taking the time and letting us know about your stay with us. I am so happy to know our hotel met your expectations. We hope you come back to see us again soon. Sincerely, Missiel Scott General Manager

Rome, Georgia
Reviewed 2 weeks ago

Easy in...easy out. The night staff was quick to get us in our room as we came in after midnight...and the next morning the breakfast was better than average. check out was made simple as well. we will definitely stay here again when vising Cleveland tn.

Review collected in partnership with Hampton
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Helpful?
Thank Q3570JOnickm
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Q3570J0nickm: Thank you so much for taking the time and letting us know about your stay at the Hampton Inn. I am delighted to know you enjoyed your stay and also the breakfast. We hope we get to come back soon. Best Regards, Missiel Scott General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Cleveland

Address: 4355 Frontage Rd NW, Cleveland, TN 37312-2902
Region: United States > Tennessee > Cleveland
Price Range: $174 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cleveland 2.5*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cleveland
#3 Green Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland staff and other travellers.
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Questions? Get answers from Hampton Inn Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the forested area behind the hotel. Calming.”
 of 5 bubbles tomy274, 20 Mar 2017 | Read review
“Choose rooms on the top floor...All suites in this hotel on every floor is away from elevators”
 of 5 bubbles SpecialK1204, 2 Nov 2016 | Read review
“Get a room on the back side to reduce the possible noise from the highway - which you really don't hear anyway.”
 of 5 bubbles reviewsbychris2016, 25 Oct 2016 | Read review
“All rooms are acceptable”
 of 5 bubbles 520robertc, 2 Oct 2016 | Read review
“Stayed on the 3rd floor and was very quiet.”
 of 5 bubbles 317russa, 17 Jul 2016 | Read review
5 of 5