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Douglas Inn & Suites

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Douglas Inn & Suites
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Nokomis, Florida
Reviewed 3 weeks ago

We wish that our stay had lived up to the positive reviews we had read. Our experience, however, was primarily a disappointment - although we will start by giving the hotel kudos for its attempts to try to bring an old property up to some standard of quality. Unfortunately a number of situations make it impossible for us to recommend...

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Helpful?
Thank BobetteMG
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

We sincerely apologize for the inconveniences you experienced while staying with us. We appreciate the time you set aside to submit this review. Thank you for staying with us, and we hope that you give us the chance to offer you a better accommodating stay in the future.

Reviewed 3 weeks ago via mobile

I specifically choose this motel because of the high marks on Trip Advisor. We were not disappointed. It looked brand new. The counter staff was Very friendly. The room was very clean and the beds were very comfortable. It was a great deal and had a good breakfast!

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Helpful?
Thank Jim P
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

First, we would like to thank you for taking time out to give our property a review. Second, we thank you so much for staying with us! We are happy you enjoyed your stay. We look forward to seeing you again the next time you are in the area.

Marion
Reviewed 20 October 2016 via mobile

We stopped over on our way to Florida. A perfect place to stay on the road. The staff was very friendly and helpful and the rooms were clean and comfortable. Breakfast was adequate. We would definitely stay here again.

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Helpful?
Thank Shelley R
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

We would like to first and foremost thank you for your most recent stay with us. We also would like to thank you for taking the time to review our property. I will be sure to pass on your review to my staff!

Atlanta, Georgia
Reviewed 3 October 2016

Our family booked only for one night. The following morning we had reservations for 10 am for white water rafting! We arrived late and got a good night sleep. There was a little league team playing outside the stairwell, but our room 203 had an interior hallway. Apparently, all the first floor rooms had exterior doors, and we would have...

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Helpful?
Thank Schweitzers
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for taking the time to let us know about your stay. We look forward to seeing you the next time you are in the Cleveland Area.

The Villages
Reviewed 6 September 2016

Pulled in late without reservations,Chad very accommodating with first floor room because of my breathing problems.Chad also recommended ""THE CITY CAFE"" so we went about a 3/4 mile and it was one of the BEST meals we ever had on the road.Our room was clean,neat,well laid out and most of comfortable.Next mornings breakfast was fresh and hot ,with great coffee.We...

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Helpful?
Thank Richard J
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

As the General Manager of this property it is my pleasure and my goal to assist each and every guest in anyway possible to ensure a great experience. We truly appreciate the time you took to share those great comments with us. We hope to see you again.

Sterrett
Reviewed 3 September 2016

Just left there this morning. Very very clean, comfortable bed, nice furniture and very affordable. The offer a breakfast but right next to Cracker Barrell if you prefer that. Staff are very nice and appreciated my oohing and ahhing.

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Helpful?
Thank Sadiemae2013
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

We are happy to hear that you enjoyed your stay. we look forward to seeing you again in the future.

Laceys Spring
Reviewed 27 August 2016 via mobile

I read hundreds of reviews from all over the area. We booked this place through expedia. Great room, friendly staff, and nice breakfast! We come to this area once a year to kayak we definitely found our "go to stay place"! Thank you Douglas Inn and Suites!

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Helpful?
Thank Becky P
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

We are so happy that your stay was enjoyable. This is exactly how we want every guest to feel. We look forward to your next visit with us.

Clinton, Tennessee
Reviewed 27 August 2016

Cleveland exit 25 The hotel is easy to access the rooms are very nice the room I stayed in was clean there was an ironing board. Iron coffee Maker breakfast was not bad staff was the most friendly people I would recommend Douglas inn

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Helpful?
Thank John F
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for sharing your experience. You are always welcome here and we hope to see you again in the future.

Reviewed 19 August 2016 via mobile

We booked the last room they had for August 18th for Lee University Fall New Student Orientation weekend. It was a two room suite on the second floor. The main room had a kitchen with full size stove and sink. There was a full sized refrigerator with separate freezer. The kitchen had a small table and dour chairs. The living...

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Helpful?
Thank TymeTravelers
DouglasInn, General Manager at Douglas Inn & Suites, responded to this review

Dear Tyme Travelers, Thank you for the wonderful review from your recent stay at Douglas Inn and Suites. We are looking forward to your visits during the coming years as you travel back into the area for the various Lee University events. We always advise parents to call early and book the reservations in advance for these special events as...

Cleveland, Tennessee
Reviewed 18 August 2016

The staff was exceptionally friendly and helpful. The rooms were very clean and comfortable. All the items one expects to find in a hotel room were there, i.e. Toiletries, ample towels, coffee in room., TV, wi-if. The property was clean and parking was convenient. Excellent location with restaurant next door.

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Helpful?
Thank Chuckrafft
DouglasInn, General Manager at Douglas Inn & Suites, responded to this review

Dear Chuckrafft, Thank you for your review from your recent stay. We are glad to see that the entire staff took great care of you during your visit. We are looking forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing. ... more   less 

Additional Information about Douglas Inn & Suites

Address: 2600 Westside Dr NW, Cleveland, TN 37312-3605
Region: United States > Tennessee > Cleveland
Price Range: $97 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Douglas Inn & Suites 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Douglas Inn And Suites
Douglas Hotel Cleveland
Hotel Style:
#4 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Douglas Inn & Suites staff and other travellers.
5 questions
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Roanoke, Virginia
over a year ago
Jonesborough, Tennessee
over a year ago
Oak Ridge, TN
over a year ago

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Questions? Get answers from Douglas Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms have interior doors that have direct access to all amenities.”
 of 5 bubbles Schweitzers, 2 Oct 2016 | Read review
“rooms not facing highway”
 of 5 bubbles grandkids495, 5 Sep 2016 | Read review
“Second floor less noise”
 of 5 bubbles U3787PMjohnf, 26 Aug 2016 | Read review
“Room 102 was awesome. I imagine they all are :-)”
 of 5 bubbles KathleenU684, 14 Jul 2016 | Read review
“Our room was 'typical', but was fine in all respects. Although the motel is located near the interstate, there were NO noise problems.”
 of 5 bubbles barrysX2252EB, 17 May 2016 | Read review
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