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Holiday Inn Express Cleveland Northwest

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Holiday Inn Express Cleveland Northwest
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228 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Columbus, Ohio
Reviewed 26 October 2016

Cleveland and this hotel are fantastic places to visit/stay, if you are traveling up or down I-75. I have been around the word multiple times, but it is always good to come home to Cleveland. When we visit family nearby we tend to stay at this or one other location (depending on price/time of year). Holiday Inn has a outdoor...

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Thank reviewsbychris2016
Richie H, Owner at Holiday Inn Express Cleveland Northwest, responded to this review

Wonderful words. Thank you! We are so honored by your 5 stars and kind words, I wanted to reply myself. Thank you for noticing so many of the good things about our property and staff and your repeat business and recommendation speak volumes. Be safe and God bless you guys. Come back and see us soon.

Cleveland, Tennessee
Reviewed 16 October 2016

Our church uses HIE for our speakers. Our recent speaker and his wife rated it at the top of places where stayed. Clean, great staff and awesome breakfast. Well worth booking for business or pleasure and you will not be disappointed.

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Thank Izzyondaroadagain
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Pastor Archey, We are so grateful to serve your great church and guests. Thank you so much for the opportunity. We love to hear your words "Clean, Awesome Breakfast" etc. Keep the encouragement coming on your radio broadcast. We appreciate it.

Columbus, Ohio
Reviewed 6 October 2016

The management and staff were outstanding! Everyone was very welcoming, outgoing and accommodating. Rooms were large clean and sufficient to all of our needs. Suggest this as the place to Stay in Cleveland TN!!!

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Thank msweaver2016
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

"Great Stay" says it all. Thank you for the incredible review and more than that THANK YOU for the opportunity to serve you. We know you have choices for hotels in Cleveland and are grateful that you choose our property. Please come back and see us soon.

Huntsville
Reviewed 20 September 2016 via mobile

We were in town for my husband's high school reunion and this was the referred hotel. It was fresh and new. I would highly recommend it. It is also in a great location with new businesses nearby. There is a Longhorn Steakhouse just off the premises.

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Thank LERuth
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

"Wonderful" and 5 stars- we cannot ask for anything more! Thank you - we were honored to host your class reunion. We have had several schools use us as their headquarters for reunions and homecomings lately. I hope you will come back and see us real soon.

Reviewed 19 September 2016

I had emailed the hotel in advance with some particular room requests. I received a very nice email from the hotel stating they could meet my needs. When I checked in, I was reminded that they were able to meet my request. The front desk staff were all pleasant and very helpful, both on the phone and in person. The...

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Thank Michelle H
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Michelle H, We are so honored by your wonderful review. Your words: "Welcoming, Homey, Inviting and Relaxing" are about all we could hope for. Thank you for noticing the "extra touches" at breakfast and of course we greatly value all of our guests, but are especially honored by our IHG Spire Elite members. Please come again and allow us to...

FL
Reviewed 15 September 2016 via mobile

Well maintained and clean. Very efficient and friendly staff at the front desk. Exterior and interior are maintained beautifully. The 2 bed suite included a separate seating area with a couch, coffee table, and table and chairs. The room also included a desk, refrigerator, microwave, and Keurig coffee maker. The beds were clean and comfortable. Adequate outlets to plug in...

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Thank Biz&LeisureTraveler
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

We are truly honored to serve you and appreciate your wonderful words. The incredible detail is more than we could ever ask for. Please come back soon and allow us to serve you with the "best hotel" in the market as voted by the Cleveland Daily Banner newspaper here locally. Be safe in your travels and God bless you and...

Roanoke, Virginia
Reviewed 12 September 2016 via mobile

We have visited this Hotel before! It is always clean and fresh. They have a great breakfast in the morning. Check in was quick and easy. I expect it to be easy leaving as well. You could not pick a better place to stay while in Cleveland.

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Thank jhais28374
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Thank you so much for your 5 stars and return business. Your comments- "Great Breakfast....could not pick a better place to stay" says it all. Wow! Thank you! We are honored to have been voted "Best Hotel" for 4 years straight by the Cleveland Daily Banner. As they say, the locals know best. Please be safe in your travels and...

Macomb
Reviewed 24 August 2016 via mobile

We stayed here heading home from vacation to get some sleep. This is a really nice, updated hotel. The staff was friendly, everything was clean and as an express, it had the free breakfast buffet. And I love that they have coffee and water available 24/7 in the lobby.

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Thank A K
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

AK, thank you for noticing the efforts of our staff. WE truly do our best to provide all of the things that you mentioned, "friendly, clean, updated, etc." We would love to serve you again and hope you will return soon. God bless you and yours.

Reviewed 23 August 2016 via mobile

We had to make a emergency stop here. Front desk guys were fun and super nice. Room was super clean. Girl doing breakfast was great. Owner came by at breakfast and thanked us for staying here. Nice touch. Nice view from our room and walking distance to Long horn Steak House. Great place.

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Thank Brent F
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Brent F, thank you sir. It was great meeting you and your wonderful family. I hope you guys were able to complete your trip with no further emergency stops. Your kind words are greatly appreciated, especially since you work in the hospitality industry. You should know and we appreciate your expertise in this review. Come back and see us when...

Cleveland, TN
Reviewed 18 August 2016

This place is gorgeous! Very different décor from your typical hotel! I felt like I was in a BIG city! The location is great and very convenient to shopping, restaurants and theaters. I was always a "Hampton Inn girl" until I stayed here!!! NO comparison. The staff is always super friendly and the owner is a fabulous guy as well!...

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Thank brwneyegrl37
Richie H, Manager at Holiday Inn Express Cleveland Northwest, responded to this review

Wow, we are so grateful for the review and wonderful words. Our staff appreciates you noticing their efforts and we love your attention to detail. Yes, please do send your friends and we will provide the best in Southern Hospitality for you and your friends. God bless and be safe in your travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Cleveland Northwest

Address: 4355 Holiday Inn Express Way, GPS devices -4355 Ellis Circle, Cleveland, TN 37312
Region: United States > Tennessee > Cleveland
Price Range: $159 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Northwest 2.5*
Number of rooms: 88
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Hotel Style:
#1 Green Hotel in Cleveland
#2 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cleveland Northwest staff and other travellers.
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Questions? Get answers from Holiday Inn Express Cleveland Northwest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are away from the highway and quieter”
 of 5 bubbles reviewsbychris2016, 25 Oct 2016 | Read review
“Suites are exceptional”
 of 5 bubbles Izzyondaroadagain, 15 Oct 2016 | Read review
“I was on ground floor and the room was very quiet”
 of 5 bubbles michellehA1233HB, 18 Sep 2016 | Read review
“I prefer the higher floor and back side of hotel. Less noise and away from the front parking lot.”
 of 5 bubbles brwneyegrl37, 17 Aug 2016 | Read review
“The rooms on the right side of the hotel appear larger because how the microwave/fridge is placed. It appears 2x larger”
 of 5 bubbles BJloves40, 18 Jun 2016 | Read review
5 of 5