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Holiday Inn Express Cleveland Northwest

270 reviews
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Traveller (42)
Room & Suite (28)
Pool & Beach (3)
Overview
  • Excellent75%
  • Very good16%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (270)Write a Review
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195
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All reviewslonghorn steakhousehi expresssleeping on cloudsgreat staygreat hoteleach morningfast foodthe breakfast areabreakfast was delicioushome away from homegreat bedsoutdoor pooleasy accesssouthern hospitalityfitness roomi highly recommend this hotelstaff was friendly
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11 - 15 of 267 reviews
Reviewed 30 September 2017

We needed to get out of hurricane Irma's path and lucked out with a great hotel in a beautiful location. We had our animals with us and the staff was very accommodating both prior and during our stay. The manager at the front desk gave...More

Thank Travis M
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 2 October 2017

Travis, we are so honored by your kind words. We know you were staying here under very difficult circumstances and we pray that you returned to find zero or minimal damage to your home. Please come back and see us soon under better circumstances and...More

Reviewed 27 September 2017 via mobile

I've stayed dozens of nights at the Holiday Inn Express and Suites, Cleveland. They have never disappointed! The rooms are always clean, staff is always courteous, food is always hot and fresh, and they are always ready for my arrival. Thanks to the management and...More

1  Thank Scott S
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 28 September 2017

Scott, it is such an honor to host you again. (nothing like repeat guests) Your kind words are an encouragement to our staff and we look forward to hosting you again very soon. God bless you and yours.

Reviewed 27 September 2017 via mobile

Whenever I’m in Cleveland, Tennessee, I stay at this holiday inn express. The rooms are fantastic and the hotel is very well-managed. That shows up in everything, including a wonderful staff that makes life a little bit more pleasant while you are away from home.

1  Thank Travis J
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 28 September 2017

Your words, "fantastic and well managed, wonderful staff" say it all. We will simply say thank you sir! WE are honored at the opportunity to serve you Travis. God bless you and yours.

Reviewed 14 September 2017

Road warriors----you know who you are. Wake up in a hotel and hope you remember where you parked. Yeah you. I highly recommend this hotel because the facilities are nice, but the staff is nicer. It ALWAYS comes down to the people. Buildings are bricks...More

Thank Dennis G
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 19 September 2017

Thank you Dennis G. WE are so honored that you mentioned our staff and their efforts to serve. You definitely have the right perspective regarding buildings vs. people. We work very hard to provide a clean and comfortable property, but we work even harder to...More

Reviewed 14 September 2017

A group of us from our local Star chapter decided to ride up to TN to join in a picnic one of the chapter members up there puts on every year. So we booked our first nights stay at the HIX in Cleveland. The one...More

Thank Sermn8ter
Response from Richie H, Owner at Holiday Inn Express Cleveland NorthwestResponded 14 September 2017

Excellent review and thank you. We did have a great week serving ball teams, business folks and some of the hurricane evacuees, but we really enjoyed your group. Seeing all those beautiful bikes all lined up out front was really cool. Next time, maybe I...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 115 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cleveland
#2 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cleveland
#2 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (28)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Vika727
4 August 2016|
AnswerShow all 7 answers
Response from Richie H | Property representative |
I am a dog owner myself, but our hotel is 100% pet and smoke free. I am very sorry.
0
Votes
DentalDiva67
14 September 2015|
AnswerShow all 4 answers
Response from Richie H | Property representative |
Lookout Mountain is 30 minutes away
0
Votes
Room Tips
"Easy access to and from lobby area"
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"try to get room opposite to the Interstate"
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"Rooms on the east side are away from the interstate. You can have your pick of a view of the pool or..."
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"Chose the "L" Shaped Suite"
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