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Comfort Inn & Suites

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223 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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Reviewed 1 week ago via mobile

The hotel was clean, they honor the AAA Discounts, comfortable beds and friendly front staff, they offer a good breakfast from 6:30 to 9am which worked out great since we had to be on the road again by 7am.

Thank JskSjk
Chattanooga, Tennessee
Reviewed 1 November 2016

We have been going to Cleveland about 3 times a year and ALWAYS book at the Comfort Inn & Suites. The rooms are very comfortable, the breakfast delicious ... But, we are even more pleased with the professional and curtious service that we have repeatedly received from their staff and management!!

Thank sandycqusa
About Hotel's Favourite Review
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Sandycqus, Thank you so much for your review! We are always glad to see your shinning face for Perry Stone and other events. We hope that you continue to stay with us years to come! Thank you again. Have a great weekend. Renee Moore General Manager 107 Interstate DR Cleveland TN

Troy, United States
Reviewed 1 week ago

Hi, stopped here while traveling from Florida to Detroit. Patrick at the front desk was very nice and helpful and took care of us. Great breakfast, convenient on and off highway. Rooms could use some updating, but overall good experience for stopping for the night.

Thank Charles B
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Charles, I appreciate you taking the time to share with us your experience while staying at our hotel. Traveling for Florida to Detroit can be very tiring, I am glad that the staff was very nice and helpful and took care of your needs. Hope to see you again, when you are going back to Florida. Sincerely, Renee Moore...

Hernando, MS
Reviewed 2 weeks ago

We were on ground floor of a 'renovated' inn, the rooms are small but adequate and baths are same. This is not a big new facility but it is satisfactory and comfortable with very pleasant staff. The breakfast is pretty typical with good variety and choices.

Thank JROHernando
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thanks for staying with us at the Comfort Inn & Suites in Cleveland TN. We so much appreciate you taking time to give us your feedback. The staff works very hard to provide wonderful service as to make our guest feel at home. We hope that you will come again soon to visit us! Have a wonderful week....

Reviewed 21 March 2017

I travel for work like many others and like to know what to expect when staying away from home. this hotel was by far the best one we've stayed at in this area. the rooms were clean and overall spacious with everything you may need. (desk refrigerator etc.) the staff was friendly and helpful, I was impressed when Parker at...

Thank peter w
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Peter, Thank you so much for taking time to give us your feedback on your stay. We strive to provide excellent service and accommodations for our guest. So glad to hear that we achieved that goal during your stay. Parker is a wonderful young gentleman and always goes out of his way to help our guest. Glad he pronounced...

Radford, Virginia
Reviewed 12 March 2017 via mobile

Yes, it has been renovated... carpet, paint, furniture. Yes, it is an older hotel with some things unchanged like the small bathroom with only an old tub insert with old fixtures, old tile with stained grout, and a commode ( the sink is actually in the room and is right in front of you when you open the door). The...

Thank HokieDuo
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for your review on the Comfort Inn & Suites. I'm glad to hear that your stay was doable for the amount of money that was spent. I hope that will come back and see us again and that you have a wonderful day. Renee Moore General Manger

Livingston, Texas
Reviewed 10 March 2017

We had a shocking night at this hotel. First our microwave didn't work. It needed the maintenance man to plug it in for us. Which he did promptly. No complaint but shouldn't have needed to. Our door had no security latch. It had been broken and obviously for sometime. Our biggest issue was with the adjoining room. They had a...

Thank bruce t
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Bruce, I want to start off by saying that I want to apologize on behalf of the entire staff of the Comfort Inn. I have spoken to the front desk staff and the maintenance department. I have those issues taken care of as I type this. I am so sorry that we couldn't resolve these issues before you checked...

Hattiesburg, Mississippi
Reviewed 1 February 2017

We have stayed in this hotel several times for the past year. The rooms have been updated. The staff is always friendly, from the front desk workers, manager, housekeeping, the ones that fix breakfast, and maint. Kenny, fixed the switch on the heater as soon as it was reported.

Thank tammya66
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Tammy, Thank you so much for your review of the Comfort Inn & Suites. I am glad to hear that Kenny was able to help you out. I will also let the whole staff know that you appreciate their kindness and hospitality. We hope to see you again soon! Renee Moore General Manager

Nashville, Tennessee
Reviewed 20 January 2017 via mobile

The shower head was filled with mold. My son is very allergic to mold and was unable to shower. When I showed the picture to the front desk, the two women working just continued to talk among themselves. I gave up and left. Also, the pillows are way too thick. Maybe they could offer some lower profile ones.

Thank Chris K
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Chris, I want to up and foremost apologize on behalf of the staff that was here and didn't help you out with a through solution to your problem. I have talked to them about this and this will be taken care of ASAP. I hope that if you decide to give us another chance in the near future that...

Reviewed 17 January 2017 via mobile

Pros-friendly employees, comfortable bed, many amenities. Decent price. Cons- not very clean, older building kind of run down. Stayed 4 nights no room service first night. There's others right in the same complex. Ill use one of them next time.

Thank cobutler1
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, I wanna thank you so much for your review of the Comfort Inn & Suites of Cleveland. I'm glad to hear that my staff was friendly and the bed was comfortable. I have spoken to the housekeeping department about your concern of the cleanliness, and the no room service, I would like to apologize for that occurrence....

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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn & Suites hotel is four miles from Lee University. Several local points of interest are close to this Cleveland, TN hotel, including Cleveland State Community College, the Cleveland Speedway and Bradley Square Mall.Outdoor enthusiasts will enjoy being near the Ocoee River. This area provides the perfect backdrop for recreational activities like white-water rafting, swimming, fishing, boating and more. A number of parks, entertainment venues, retailers and restaurants can be found in the vicinity. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 107 Interstate Dr NW, Cleveland, TN 37312-2642
Region: United States > Tennessee > Cleveland
Price Range: $111 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 88
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Also Known As:
Comfort Inn & Suites Hotel Cleveland
Comfort Inn And Suites
Baymont Inn Cleveland
Cleveland Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Oak Ridge, TN
over a year ago
Roanoke, Virginia
over a year ago
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid adjoining rooms”
729brucet, 9 Mar 2017 | Read review
“suites have a fold out bed/couch”
15bonniep, 3 Jan 2017 | Read review
“Higher floors are always best at any hotel ... no one on top:))”
sandycqusa, 31 Oct 2016 | Read review
“312 a awesome room, great view and peaceful”
precise334, 21 Oct 2016 | Read review
“Very quiet with clean, comfortable rooms, easily accessible to the Interstate highway”
hendersonc473, 14 Sep 2016 | Read review
5 of 5