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The room was alright and had a fridge, sink, stove, etc. The TV was undersized and outdated. The hotel staff was excellent and courteous. The hotel seemed clean and had good common areas. The WiFi was pretty fast compared to other hotels I have stayed...More
1 Thank StivS281
Response from CKVTN, General Manager at Candlewood Suites ClarksvilleResponded 8 January 2016
Thank you for the taking the time to leave us feedback. I am happy to see you enjoyed your stay here with us and had a great experience with our staff. I will share your comments about the TV with our ownership. We hope you...More
I came to this hotel because I keep hearing it was a well known brand. I was highly disappointed. As I was trying to sleep, I kept having to get up and brush cotton balls off the top sheet. Also the tv quality was poor...More
Thank Chico D
Response from IHGCare, Guest Relations Manager at Candlewood Suites ClarksvilleResponded 24 November 2015
Dear Chico D,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the sheets, room condition and amenities. We will address these concerns. We take...More
The room was okay and had a frig, micro, sink, etc. Would be good for extended stay or family. The biggest problem was that it is extremely noisy. Could hear every time the people upstairs moved or used water. Also there was a terrible smell...More
Response from IHGCare, Guest Relations Manager at Candlewood Suites ClarksvilleResponded 31 October 2015
Thank you very much for taking the time to share your thoughts and comments about your stay with us. We regret that your overall experience was not 100% satisfactory. We would also like to apologize for the inconvenience caused by the level of...More
This is your typical candlewood suites that appears to be a bit newer than most properties of his IHG brand hotel. I had to ask for some microwave popcorn that is usually in the room, but they were happy to just give me some. The...More
The room was just so so. They wanted to charge $75 just for one night for having our puppy (5 yr old English Bull) which doesn't get on the furniture. The air condition was very noisy and cold even when the thermostat was at 80...More
USD 101 - USD 151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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