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Chattanooga Choo Choo

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Traveller (1204)
Room & Suite (324)
Dining (43)
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Overview
  • Excellent31%
  • Very good25%
  • Average19%
  • Poor14%
  • Terrible11%
Travellers talk about
“train station”(150 reviews)
“rail car”(66 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
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Reviews (2,790)
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1,161 - 1,165 of 2,751 reviews
Reviewed 9 June 2014

By no means is this a 5 star hotel but its great for kids to sleep in actual Train Car. There is a lot of history there and with the FREE trolley to runs down to the Chattanooga aquarium and back ever 5 mins you...More

Thank Rex R
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded 12 June 2014

Great for Families and kids is quite a compliment. I am happy that you enjoyed our facilities and that you had a great experience in the train car. It is our pleasure to welcome you back. All the Best, Jim Bambrey GM

Reviewed 8 June 2014

Check in was good. The lobby is beautiful and staff was very polite. We were first placed in Bldg. 3 on the 3rd floor. The room smelled so bad we requested another room. (Smelled like cigarette smoke masked by air freshner) We were then placed...More

1  Thank Nolapug
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded 12 June 2014

Thanks for your fine comments about the staff. I researched the room number from our PMS and the room has been ionized to purify the air, we do this periodically. We are totally smoke free. Our landscaping team is currently working on the Formal Garden...More

Reviewed 7 June 2014

An old favorite and still worth the stay. They are celebrating their 100th anniversary and it's just a cool place to visit. The staff was friendly, the service was good, and the rooms were clean. The concept is brilliant and the main terminal (lobby) is...More

Thank kjinright
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded 8 June 2014

Thank you for your great review and your repeat business. We appreciate you choosing to stay with us and sharing your thoughts. In 2013, we had 405 reviews on TA and our Customer Satisfaction Index was 83%. During that time we rented approximately 70,150 rooms....More

Reviewed 6 June 2014

First impressions are good lovely grounds then old carraiges used as bedrooms(but expensive) the train engine and giftb shops,lovely lobby with original features ,check out above your. head My bedroom was in block two a good few minutes walk not good for people with walking...More

1  Thank severnup
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded 8 June 2014

Thanks for sharing your story and you 3 STAR review. I,m sorry about dining experience. I will tell you that 2 of our restaurants have a 4 star rating with Tripadvisor. All the Best, Jim Bambrey GM

Reviewed 4 June 2014

This is a very unique property but needs lots of loving care. The buildings are turn of the century vintage and the rooms look it. We checked in at 4pm and the room had not been made up. Another room was equally depressing and the...More

2  Thank Bill P
Response from ChooChoo29, General Manager at Chattanooga Choo ChooResponded 7 June 2014

I’m sorry for situation that occurred. I have emailed you via Tripadvisor. There is no excuse for what happened. I am having the Executive Housekeeper investigate this situation. The rooms are checked by an inspector and randomly checked by 4 management people. I will email...More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Conference Facilities
Laundry Service
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 146 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 146 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (1204)
Room & Suite (324)
Dining (43)
Pool & Beach (30)
Amenities (11)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Christy5ash
13 May 2017|
AnswerShow all 5 answers
Response from HillbillyWillys | Reviewed this property |
Yes....we have outdoor seating and pets are allowed out there!!!!
0
Votes
pmcwith3boys
4 February 2017|
AnswerShow all 4 answers
Response from Edwin H | Reviewed this property |
They don't
0
Votes
Bob999
27 January 2017|
AnswerShow all 4 answers
Response from Edwin H | Reviewed this property |
nope. Stinking rail cars don't even have a mini fridge or microwave at the very least. Glad atleast they have a toilet and tub instead of a communal bucket outside.
0
Votes
Room Tips
"Family-friendly hotel with historic lobby."
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"Pullman Train Car is cool but expensive"
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"Stay in a train car!"
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"Definitely go for the train carriage. It's an experience!"
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