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BEST WESTERN Heritage Inn

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588 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Reviewed yesterday NEW

The staff was very helpful and friendly. The room was clean and comfortable great cafe on site. Close enough to the interstate to easily get anywhere in Chattanooga and best of all everyone felt safe and relaxed.

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Helpful?
Thank PERRY S
Elmvale, Canada
Reviewed yesterday NEW

At first I was not sure if this was part of the Best Western group of Hotels because of the new look. But the front desk manager assured me it was and proceeded to give a discount since we were booking more than one room. Great service, great attitude.

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Helpful?
Thank Y4131YJkenr
Chatsworth, Georgia
Reviewed 6 days ago NEW

The front desk man was very nice and helped us with every question we had the hotel was very nice and clean!! Will for sure be back! They have a very nice restraunt that smelt amazing! My overall experience was GREAT!

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Helpful?
Thank 233hunterc
Helendale, United States
Reviewed 6 days ago NEWvia mobile

The staff was really friendly and helpful on both morning and night shifts. The room was comfortable, clean and equipped with everything we needed. There is a city cafe attached to the property that stays open 24 hours a day and that was also handy. If you don't have to stay in downtown Chattanooga, this is your best bet and...

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Helpful?
Thank Linda M
London
Reviewed 1 week ago

Happy and will stay there many times more. Will suggest to anyone to stay there if they are in Chattanooga, Tennessee.You guys at Best Western are awesome we love the City Cafe restaurant. My husband and I were very satisfied we give them a 5 star rating.

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Thank Katheryn H
Vienna, Georgia
Reviewed 1 week ago via mobile

Nice hotel, reasonably proper, small bathroom, very noisy due to a busy location, good parking lot, breakfast is not for free due to an integrated restaurant. This restaurant offers breakfast and lunch, with typical American food. Is not bad. It's pet friendly, so matches our list.

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Helpful?
Thank WhoIsCalling
Denham Springs, Louisiana
Reviewed 2 weeks ago

We pass through Chattanooga several time each year, usually visiting relatives. This hotel is our preferred stop -- location is conveniently on interstate, easily accessible, staff very friendly, City Cafe next door.

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Helpful?
Thank Bart W
Midland City, Alabama
Reviewed 2 weeks ago

Went on a Mini Vacation to see the fall colors there. Very Beautiful. We are at the Restaurant there on the property, was very impressed with the waitress we had, she was very very informative, helped us decide on what to eat and told us that the portions were Very,Very Big.

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Thank krisanh2016
Woodstock, GA, United States
Reviewed 2 weeks ago

great hotel close to everything. Fantastic diner on site open 24 hours. Rooms were very clean and comfortable. parking is ell lit and safe. plenty of storage gas stations and food close by.We will definitely stay here again when visiting chattaoonga

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Thank Robert H
Licking, Missouri
Reviewed 2 weeks ago

I would stay here again especially when the remodeling is completely finished however I would love to have had my beds made up before I checked in but under the circumstances I was not upset with staff she was very accommodating

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Helpful?
Thank angiemS2219UQ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
City Cafe Diner
City Cafe Diner
Cuisines: American, Cafe, Diner
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 

Additional Information about BEST WESTERN Heritage Inn

Address: 7641 Lee Highway, Chattanooga, TN 37421-1027
Region: United States > Tennessee > Chattanooga
Price Range: $97 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, HotelsforEveryone, Priceline and Odigeo so you can book your BEST WESTERN Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Hotel Style:
#5 Best Value Hotel in Chattanooga
#21 Business Hotel in Chattanooga
#26 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Heritage Inn staff and other travellers.
6 questions
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Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool side has the quietest rooms with the easiest parking. The jetted tub is worth the extra amount.”
  • The toilet and tub area, note pump shampoo etc. on wall.
  • The heart shaped jetted tub with plenty of hot water
  • What we saw when we first entered the room
  • The room looking toward the window.
 of 5 bubbles LoveTravelingOn, 7 Nov 2016 | Read review
“It has an outdoor pool but it was closed for the season! The locks and dam is a great place to have a picnic the view is awesome!”
 of 5 bubbles 522shawnah, 1 Nov 2016 | Read review
“Our room opened up to the pool, but it was very quiet.”
 of 5 bubbles 802billyh, 24 Oct 2016 | Read review
“ask for a room away from the busy intersection”
 of 5 bubbles williamjI9546LY, 14 Oct 2016 | Read review
“If you have heavy bags, book a Mobility Access room, or you will have to lug them up to the second level.”
 of 5 bubbles Niji_N, 7 Sep 2016 | Read review
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