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Hilton Garden Inn Chattanooga / Hamilton Place

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Hilton Garden Inn Chattanooga \/ Hamilton Place
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560 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Chattanooga, United States
Reviewed 14 February 2017

I have been to other hotels with a jacuzzi in the room, and you could sit on the bed and stick your feet in the tub. Plus, it was just a garden tub. The jacuzzi here is a large giant shaped tub easily large enough for two people and a good distance from the bed. It is a little expensive,...

Review collected in partnership with Hilton Garden Inn
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Thank melaniebP2946IP
Management response:

Thank you for taking a moment to share your experience. I am happy to hear you found the size of our whirlpool room to your liking. We appreciate the feedback! respectfully, Sherie Deardorff Guest Service Manager

Murfreesboro, Tennessee
Reviewed 11 February 2017

The man at the front desk was cold and brusque as he told us we would not get AARP discount since we booked through TripAdvisor and Hotels.com. When we got to our bare minimum Room 406, it was shabby from the sun-rotted curtains (I took pictures) to the stained, lumpy mattress on the sofa bed. There was no bedding in...

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Helpful?
Thank Janice M
Tim H, General Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

I am truly sorry that we did not live up to your expectations from a service and quality standpoint. I do wish you had ask for a manger while you were here so we could have worked toward resolving your issues. We do strive to give the best of service and a good clean quality product, however it appears we...

Chattanooga, United States
Reviewed 30 January 2017

I have stayed at this location a handful of times and because of their guest service, I will not stay at any other location. There cleanliness is top notch and there are always accommodating to any needs that I have.

Review collected in partnership with Hilton Garden Inn
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Thank michellemT3126SM
Tim H, Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for your kind comment as we strive daily to meet our customers expectations. I will pass your comments on to our housekeeping staff. We truly appreciate your loyalty not only to our property but to the Hilton brand. We look forward to serving you again on you next trip back to Chattanooga. Respectfully, Tim Haynes

Nashville, Tennessee
Reviewed 25 January 2017

I was very unhappy with my stay. Check in was a joke, the girl on the phone when I came in. Instead of putting them on hold she finished with them prior to greeting me. She did not acknowledge me as a Honors member. I pointed out there was a car park in an odd way in front of the...

Review collected in partnership with Hilton Garden Inn
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Thank Noexit1
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback. We are sorry to hear you did not enjoy your stay. We will be sure to keep your comments in mind as we are always looking for better ways to serve our guests. We hope you will continue staying with Hilton in the future.! Safe Travels, Ian Hines Guest Service...

Reviewed 18 January 2017 via mobile

I stay here often. It's always clean and the staff is always friendly and helpful. The bed and bed lines are very comfy. They have a small bar and are only a short distance from the mall and several amazing restaurants

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Helpful?
Thank Adam S
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the great review! We are happy to hear you continue to have a great stay whenever you come to visit us. We look forward to welcoming you back in the future! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Reviewed 9 January 2017

We loved our stay at the Hilton Garden Inn at Hamilton Place, Chattanooga, TN. The location is very convenient to almost anywhere in Chattanooga, and it's easy access to and from I-75. The hotel is undergoing renovations and updates, which are very welcome, and the warmth and helpfulness of the whole staff made us feel "at home." We look forward...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank KeeblerDuet
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the wonderful review! We are so happy to hear you had a fantastic stay with us! We look forward to your return, and we hope we will get to see you soon. Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Columbus, Mississippi
Reviewed 3 January 2017

Excellent staff, very accommodating to us. The rooms and location were great. We were able to get some great shopping in and enjoyed the convinence of the area. Will stay there again next year. Would highly recommend.

Review collected in partnership with Hilton Garden Inn
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Thank 913tammyp
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the fantastic review! We are happy to hear you were able to take great advantage of our location and amenities. We look forward to seeing you next time you come to stay! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Jasper, Georgia
Reviewed 2 January 2017

Enjoyed my stay at Hilton Garden. The room was clean and very quiet.I could not access WIFY. The service at the front desk was friendly and helpful. I appreciated the special rates Hilton offered for Seniors.

Review collected in partnership with Hilton Garden Inn
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Thank ingridd35
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the wonderful review! I am happy to hear you had such a great time at our hotel. We hope the next time you are in the area you can come back to see us! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Kingston, United States
Reviewed 28 December 2016

I would highly recommend staying here. The room was very clean and bedding was very comfortable and clean (which is most important to me). They do have complimentary breakfast but Cracker Barrel is also next to hotel. Staff was very friendly and lobby was very welcoming.

Review collected in partnership with Hilton Garden Inn
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Thank rebeccafO9083CM
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the wonderful review! We are happy to hear you had such a wonderful stay with us, and we hope you will come back to see us next time you are in the area! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place

Atlanta, Georgia
Reviewed 18 December 2016 via mobile

Booked directly via Hilton call of reservations. There's multiple hotels at this exit and I've stayed at a few of them and this is definitely going to be my favorite. Quick reservations since I'm a Hilton reward member. Check in was quick too. Nice clean and quiet the night I was there. Tip! Skip the breakfast downstairs, it's only 1...

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Helpful?
Thank Patricia M
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the positive review! We are happy to hear we were able to deliver a comfortable experience, with great service. We will take your comments about breakfast into consideration as we continue to look at new ways to improve the Hilton Garden experience! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the Hilton Garden Inn Chattanooga Hamilton Place is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The Hilton Garden Inn Chattanooga Hamilton Place hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga / Hamilton Place

Address: 2343 Shallowford Village Dr, Chattanooga, TN 37421-6785
Region: United States > Tennessee > Chattanooga
Price Range: $166 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga / Hamilton Place 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Priceline, Hotels.com and Expedia so you can book your Hilton Garden Inn Chattanooga / Hamilton Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chattanooga / Hamilton Place Hotel Chattanooga
Hilton Garden Chattanooga
Hilton Chattanooga
Chattanooga Hilton
Hotel Style:
#6 Family Hotel in Chattanooga
#7 Business Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga / Hamilton Place staff and other travellers.
5 questions
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Questions? Get answers from Hilton Garden Inn Chattanooga / Hamilton Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In addition to being a Jacuzzi room, 321 is also a handicap accessible room according to a small sign outside the room door.”
 of 5 bubbles Divakind, 18 Mar 2017 | Read review
“Unless you need it, try not to get an adjoining room, those are a little more noisy.”
 of 5 bubbles tacketsa, 17 Feb 2017 | Read review
“If you have a problem with vinyl floors reconsider”
 of 5 bubbles Loki2990, 17 Feb 2017 | Read review
“avoid any rooms on the first floor near the swimming pool.”
 of 5 bubbles larryb221, 21 Oct 2016 | Read review
“Away fron the Interstate side”
 of 5 bubbles NKBH, 4 Jun 2016 | Read review
5 of 5