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All reviewsfour pointsbarn doorthe breakfast areashallowford villagesmall bathroomcracker barrelroom was cleanfree weightsother hotelsnice hotelfresh fruitstayed for one nightwould stay here againnice lobbygreat staywalk in showerhot breakfast
This was the third time I have stayed at this hotel on business. Each time the staff has been very friendly. The room has been clean. The breakfast has been well stocked. If I had a complaint about my room this time, it was that...More
We booked this hotel on line only to find that, “booked.net”, never reserved the room (they took our money). The hotel staff was very helpful and contacted, booked.net, after we told the front desk staff that our calls and emails went unanswered. We got our...More
Due to a medical emergency in our group, one of our travelers was unable to come. Deborah at the check-in desk was incredibly patient, understanding, and pleasant helping me resolve an issue with our group. I am so thankful for this helpful and caring evening...More
Our family (2 adults, 1 teenager) stayed for one night on our drive home from FL. Very modern and clean hotel. Rooms are a decent size, but the full size beds are just too small. We expected Queen beds, as we didn’t catch the full...More
Thank Jaime S
Response from Bob G, Manager at Fairfield Inn & Suites ChattanoogaResponded 4 December 2017
We strive to provide excellent service and overall experience for all of our guests, so I am incredibly sorry to hear that you did not completely enjoy your time while staying with us. We plan to take the feedback you have provided for us...More
Everything about this Fairfield was such a blessing: location, staff, facilities, amenities- they were all exceptional in appearance AND usability . I'm not sure if this was a new Fairfield or a renovation: whichever, it was such a treat to stay where the staff knows...More
Response from Bob G, Guest Relations Manager at Fairfield Inn & Suites ChattanoogaResponded 15 November 2017
Thank you for taking the time to review our facility. Our staff strives to give an extraordinary experience to all our guests and we are very happy to hear you were satisfied with our service.
We definitely hope to see you again on your next...More
This hotel is very close to Hamilton Place mall. Also on Gunbarrel road near the mall there are lots of stores and restaurants. Downtown there's Market Street bridge, which is a pedestrian walkway over the Tennessee river... More
This hotel is very close to Hamilton Place mall. Also on Gunbarrel road near the mall there are lots of stores and restaurants. Downtown there's Market Street bridge, which is a pedestrian walkway over the Tennessee river. If you have more time, the Aquarium is great, the view from Lookout Mountain is nice, Rock City and Ruby Falls are popular.