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The Chattanoogan

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The Chattanoogan
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1,174 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
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Alpharetta, Georgia
Reviewed 4 days ago NEWvia mobile

So, our family came up to visit our oldest son at college and stayed at The Chattanoogan Hotel for the first time. We reserved two connecting rooms to accommodate everyone. Upon arrival, we were efficiently checked in and pleased to find our rooms were ready and waiting. The hotel has a convention center feel to it. The lobby is nice...

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Helpful?
Thank Jojotm7
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your detailed review. It is nice to know that you enjoyed most aspects of your stay. We apologize that we did not exceed your expectations, but are relieved to hear that overall you enjoyed your stay. Please know, for future stays, that you can hop on the city's free electric shuttle to get-around the downtown area. It...

Pell City, Alabama
Reviewed 6 days ago NEW

When we arrived, we felt really welcome by the staff. They were super friendly, very out-going personalities. The room was nice and comfortable, with east access to parking. Raven and the staff sent us chocolate covered strawberries for our stay, very sweet and unexpected. Thank you for such a great experience. Thankfully there is "no fee" for checking in early....

Review collected in partnership with this hotel
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Helpful?
Thank Brandon T
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. A happy belated Anniversary. It is nice to know that The Chattanoogan was able to help you enjoy your anniversary. It is nice to hear that you enjoyed your clean and comfortable accommodations. We hope that you will come back and stay with us again.

East Bernstadt, Kentucky
Reviewed 1 week ago via mobile

I have never posted a review before but this place warrants the highest praise I can give. This was the first time my husband and I had been to the area. Upon arrival we were greeted with smiles and treated with kindness. The front desk was very helpful with restaurant recommendations for all of our meals (all 3 were amazing)...

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Helpful?
Thank TriciaMullins
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your glowing review. We appreciate that you took time out of your busy day to write such a review. It is always great to hear that we impressed you in every way. Thank you, for highlighting our team. They try to ensure every guest has a memorable experience. I am glad to know that we were able...

Roslyn Heights, New York
Reviewed 1 week ago

Wish our stay had been longer and we could have used more of the amenities. Pretty hotel. From the lobby to the room the hotel was warm and inviting. Room was very clean and nicely furnished/up to date. Staff was very pleasant and accommodating to our needs. loved the gas fireplace in the lobby and fire pits outside.

Review collected in partnership with this hotel
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Helpful?
Thank hwbigred78
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that you found our hotel staff to be friendly and attentive to your needs. It is also nice to hear you enjoyed our property and your clean, comfortable accommodations. We look forward to you staying with us again.

Kissimmee, Florida
Reviewed 1 week ago

I like very much the front desk attendance Bryan. He was always happy and make me feel at home with his kindness and knowledge about the differences attraction around the town. I like very much the ballet parking, it was very convenience in the cold weather. Very nice relaxing environments as well.

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Helpful?
Thank ana2008pr
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for the review. Thank you, for highlighting not only the great customer service of Bryan and also our valet parking team. It is great to know that you found our hotel relaxing and welcoming. We look forward to you staying at our hotel again soon.

Nashville, Tennessee
Reviewed 1 week ago

I traveled to the Chattanoogan to meet with the sales manager and view the property for an upcoming conference. The staff went above and beyond! The sales manager made my reservation for me, the valet was expecting me, the front desk was expecting me and the spa even called me to make reservations for a "pampering." I had mentioned to...

Review collected in partnership with this hotel
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Helpful?
Thank jasonwF9494FV
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review and the high recommendation that you gave our hotel. We are looking forward to hosting your conference. It is our goal to ensure that with every conference we pay attention to the details to ensure a successful conference. Thank you, for taking the time to visit our property and choosing our hotel. We can't wait...

Clarksville, Tennessee
Reviewed 2 weeks ago

Stayed one night for business event at the hotel. Room was clean, no problems. Lobby was nice with fireplace and a fire pit outside was nice also. The breakfast at the Broad Street Grill was just okay, nothing special.

Review collected in partnership with this hotel
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Helpful?
Thank Jenny R
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to hear that your business trip was a success. We look forward to you staying with us again the next time you are in Chattanooga.

Jefferson City, Tennessee
Reviewed 2 weeks ago via mobile

Booked this trip due to a business event but came a day early for couple night, beautiful facilities, we had to drive around building to find entrance, valet parking , east check in, front desk was friendly and helpful, I asked for a map they gave me one and a few suggestions. Room was ready as promised. It was really...

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Helpful?
Thank TNMomLisa
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to hear you were able to mix a pleasure in with your business trip. We appreciate the kind words about our friendly staff. It is also nice to hear that you were able to enjoy not only the hotel and our amenities but also the location of our hotel. We look forward...

Sandy Hook, Connecticut, United States
Reviewed 2 weeks ago via mobile

Located near Warehouse Row, so finding shops and places to eat are not difficult. Also a good location to jump on one of the highways to head in any direction. The staff are friendly and accommodating. You can have valet parking, or for $8/night park you can self park in the garage across, in the same compound - you can...

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Helpful?
Thank Wade L
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to hear you found our location pleasing and the staff friendly and accommodating. It appears you enjoyed many aspects of your stay. We look forward to having you return soon.

Chattanooga, Tennessee
Reviewed 2 weeks ago

I am local so I haven't stayed in the hotel itself, but I've gone for the spa and it's lovely. First off, if you're local ask for their local deals because they are different. If you're local you get free valet parking when you use the spa. Spa also has access to the fitness room and pool with hot tub,...

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Helpful?
Thank Jemmeh
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review of the spa. It is always nice to hear when one our locals highlights our facilities. Our spa is a truly great value and a great "staycation" if you want to get away from the stresses of life. We look forward to having you return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $218 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
7 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Atlanta
1 month ago
Medina, Ohio
8 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
“Get the buffet breakfast voucher when you check in, for an extra $10. It's well worth the money to have a chef make you an omlette. Great selection ”
 of 5 bubbles 53maryr, 23 Jan 2017 | Read review
“Ask for courtyard view.”
 of 5 bubbles missyblester, 16 Jan 2017 | Read review
5 of 5