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Hilton Garden Inn Chattanooga Downtown

863 reviews
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Traveller (80)
Room & Suite (140)
Dining (33)
Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Chattanooga Downtown
Special Offer: Double Points, Every Stay
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (863)Write a Review
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Show reviews that mention
All reviewsgreat locationwithin walking distancechildren's museumbaseball stadiumcreative discovery museummovie theatertennessee aquariumbig rivernice hotelchattanooga downtownbreakfast buffetgreat stayfront desk staffclean roomindoor poolshort drivechecking in
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171 - 175 of 857 reviews
Reviewed 28 October 2016

Stayed here with a couple of customers. The manager was not only rude to me, she was rude to my customers. She also made no attempt in any kind of resolution. The rest of the staff where amazing. I wish I could justly rate this...More

Review collected in partnership with Hilton Garden Inn
Thank Brent S
Response from Andrea A, General Manager at Hilton Garden Inn Chattanooga DowntownResponded 1 November 2016

Dear Guest, Thank you for your comments regarding your recent stay. Our apologizes that we were not able to accommodate you and your guests with the extended late check-out during your visit. Unfortunately, due to the hotel being sold-out on this particular Friday evening, please...More

Reviewed 28 October 2016 via mobile

The property is located downtown, right in the middle of the Chattanooga fun. Parking is behind the property and you can walk to most places. The hotel is clean and updated. The staff is extremely nice and helpful.More

Thank Kacy T
Response from Andrea A, General Manager at Hilton Garden Inn Chattanooga DowntownResponded 1 November 2016

Dear Guest, Thank you for your comments regarding your recent stay. So nice to read that the staff and accommodations met your expectation during your time on property. The entire team strives to ensure each & every guest has a memorable experience. Looking forward to...More

Reviewed 27 October 2016

Stayed here for one night. It's right next to the ballfields and close to the aquarium and everything else at that end of town. Front desk staff was helpful when I asked for advice and let me know that I could park in the lot...More

Thank donfanone
Response from Andrea A, General Manager at Hilton Garden Inn Chattanooga DowntownResponded 28 October 2016

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that you enjoyed your time at the hotel and that the team met your expectations. Looking forward to seeing you on your next visit to Chattanooga! -Andrea

Reviewed 23 October 2016

Very convenient to aquarium, kids museum, restaurants, shops. Could walk to everything. My granddaughter loved the pool and we all enjoyed the breakfast buffet. Excellent staff, efficient and very friendly. Great experience. Would eagerly go back there again.More

Review collected in partnership with Hilton Garden Inn
Thank Donald M
Response from Andrea A, General Manager at Hilton Garden Inn Chattanooga DowntownResponded 25 October 2016

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that the entire family enjoyed their visit not only to the hotel but also to the city. And, that the team met your expectations during your time on property. Looking...More

Reviewed 21 October 2016

Fraudulent overcharges for parking. Beware and review your receipt. Charges posted for parking even when you don't park here. Review your receipt and check for parking, it is added as a default, and you have to ask the desk to remove the charges after the...More

Review collected in partnership with Hilton Garden Inn
Thank Terry S
Response from Andrea A, General Manager at Hilton Garden Inn Chattanooga DowntownResponded 25 October 2016

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes for the parking charged that occurred during your visit. Please know that this was a miscommunication by our staff due to a separate reservation that was made after your initial...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 166 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#10 Family Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 166 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#10 Family Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (140)
Dining (33)
Pool & Beach (21)
Amenities (32)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Carrie H
30 November 2017|
AnswerShow all 9 answers
Response from Andrea A | Property representative |
Breakfast is not complimentary at the property. We do offer a full southern style buffet, with made to order omelets, pancakes, eggs any style, etc., at the cost of $10.95/adult, $6.95/children ages $6.95, children under... More
0
Votes
Kim E
20 July 2017|
AnswerShow all 4 answers
Response from Andrea A | Property representative |
The Children's Discovery Museum, TN Aquarium, IMAX Theater, High Point Climbing, Regal Theaters are located within 1 block of the hotel. There is an electric shuttle, complimentary, that runs every 15-20 minutes that will... More
0
Votes
Joshua L
4 March 2017|
AnswerShow all 10 answers
Response from Andrea A | Property representative |
Parking fee is $8/per night.
0
Votes
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Room Tips
"rooms facing away from downtown are close to nearby expressway- adds to noise level."
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"206/208 were quiet"
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"For couples who are traveling solo room 611 has a balcony!"
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"Jacuzzi room is worth the money for relaxing and/or couples"
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