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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Traveller (39)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent45%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible2%
Travellers talk about
“taco bell”(32 reviews)
“lookout mountain”(68 reviews)
“cracker barrel”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Offers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (555)
There are newer reviews for Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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All reviewstaco belllookout mountaincracker barrelcinnamon rollsroom was cleanruby fallsfront deskpancake makerincline railwaywould stay here againindoor poolfree breakfastyogurtbiscuits and gravyone night stayshort drivewaffle house
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251 - 255 of 552 reviews
Reviewed 14 May 2014

My mother and I stayed in side-by-side rooms. They were quite comfortable, and my mother's room was a corner room with two windows. The AC in my room (122) was VERY noisy, and I had to turn it off during the night in order to...More

Thank Laurie S
Response from Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 19 May 2014

Dear Laurie S, We sincerely appreciate your feedback regarding your recent stay. Valuable feedback from our guests give us the opportunity to gauge the areas that may need improvements as well as areas that we are excelling. We are so pleased that we would be...More

Reviewed 13 May 2014

The AC did not work in the first room we were given. We demanded to be moved, which they were nice about, and it did work in the second - but the knobs were broken off the unit so we had to adjust it with...More

Thank TripTaker2000
Response from Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 13 May 2014

Dear TripTaker2000, I sincerely apologize for the experience that you had during your recent visit. Customer satisfaction is our number goal, and it seems as though we dropped the ball. I have noted the various issues that you experienced and will address these issues with...More

Reviewed 23 April 2014

This hotel just fit the bill for what we were stopping to see - Lookout Mountain. Didn't have to go into the city plus there were a few restaurants either across parking lot (Cracker Barrel, Taco Bell, Waffle House, La Marguerita down the street, etc....More

2  Thank Azbylut
Response from Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 25 April 2014

Dear Azbylut, Thank you so much for your wonderful feedback, and for choosing to share your wonderful experience with future travelers here on TripAdvisor! With a variety of accommodation choices when traveling to the Chattanooga area, we are so pleased that we were your choice....More

Reviewed 20 April 2014

We checked in and our room smelled like cigarette we requested another room same issue. Staff unprofessional. When we contacted the main Holiday inn to get a refund the front desk person said that the room did not smell like smoke, we refuse to stay...More

2  Thank deedee6366
Response from Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 21 April 2014

Dear deedee6366, Thank you so much for your feedback regarding your recent stay. First and foremost, we encourage guest feedback both positive and constructive so that we can continually improve our guest satisfaction. I sincerely apologize that you were less than satisfied with your experience....More

Reviewed 2 April 2014

Nice place with usual great H.I. Express hot breakfast. Friendly staff. Convenience of restaurants across low traffic street. Walk to Cracker Barrel or Taco Bell. Because of close proximity to I-24 and the property's position in a valley between mountains, the noise from trucks on...More

Thank Jim P
Response from Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 3 April 2014

Dear Jim P, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain, and for taking the time to share your experience with future travelers. It is always encouraging to hear valuable feedback from our guests as this helps us pinpoints areas...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 135 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Chattanooga
#15 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 135 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Chattanooga
#15 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (35)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Donna M
9 April 2018|
AnswerShow all 2 answers
Response from fyreteach1 | Reviewed this property |
Hi, to be really quite honest, I wouldn't send my dog there. It was really quite dirty when my family and I were there. I do not know what its like now, but I'm sure they could not have cleaned it by now. Hope this helped.
0
Votes
ConnienScott
19 October 2015|
AnswerShow all 3 answers
Response from Lilhermans04 | Reviewed this property |
I'm not sure about smoking rooms but I would guess no. There is no hot tub at all in the hotel. Hope this helps!
0
Votes
Room Tips
"Our accessible room for the night was 422."
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"517 is good"
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"Ask for room way from highway."
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"Ask for room away from highway."
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