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Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

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521 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
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Showing 517: English reviews
georgia
Reviewed 12 July 2015 via mobile

We stopped in Chattanooga on our way to St. Louis. The hotel is by lookout mountain which is a pretty view. Front desk hostess was very polite and friendly. I wish I had asked her name. The room and hotel were clean. The pricing was inexpensive we would stay there again if we have a need.

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1Thank bandit54
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. We appreciate your business and would love to serve you again in the future! Jeff Hollis General Manager

Many, Louisiana
Reviewed 11 July 2015

We spent one night here as we were traveling through Tennessee. It's very nice and clean and the beds are comfortable. Love the view and it's conveniently located. Would not hesitate to stay here again.

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1Thank Melwood62
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for your review! We would love to have you as a return guest. My team works hard to provide a positive guest experience. Thank you for your business. Jeff Hollis General Manager

Radcliff, Kentucky
Reviewed 10 July 2015

Our trip to Chattanooga was made 100% better because of this hotel stay. Our stay was for 3 nights over the 4th of July weekend. Check in was quick and easy, breakfast was always amazing with a great assortment of beverages and food, and the room service was great! The front desk was very helpful in letting us tourists know...

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Thank Beth H
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. Very happy to see you enjoyed your stay. It is so nice coming here every day. I too enjoy our views and the convenience to everything. We hope that we can be your hotel of choice during your next visit to Chattanooga. Jeff Hollis General Manager

Greenville, South Carolina
Reviewed 9 July 2015

This 1-night stay was part of an 18-day roadtrip, exclusively at Marriott-branded hotels. This was a really lovely hotel, and very conveniently located. The views of lookout mountain from the front of the hotel were beautiful. I think on this trip, this hotel has the most pleasant staff of all. We will certainly be back when we return to Chattanooga!

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Thank connysmom
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

I really enjoyed reading your review! Made my day. Thank you for the kind words. My staff works very hard to provide a positive experience for our guests. We hope to see you again soon! Jeff Hollis General Manager

memphis, tn
Reviewed 5 July 2015

The hostess was excellent. Shaun was top notch and she got us what we needed. We stayed for several nights and she worked every evening with a smile. The kids loved the indoor pool which came in handy since it rained everyday. The view from the hotel was beautiful and you could see the mountains in the background. The free...

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Thank robiroe
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I will be sure and recognize the associates you mentioned for giving you great service! It was our pleasure serving you and we hope you stay with us again real soon! Jeff Hollis General Manager

Chesterfield, Missouri
Reviewed 1 July 2015

Stopped here on 1/2 way point home from a Florida trip. Hotel is basically at the I-75, I-24 interchange and very convenient to both highways. It is hidden a bit down a side street but that keeps it quiet at night. Check in was very fast (used new Marriott App to pre-check in - love that!) and room was ready...

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1Thank emleestudios
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for staying with us and for taking the time to rview our hotel. I am glad you tried the new Mobile Check In. Great to see the process was fast and easy! We hope to be your hotel of choice when your travels bring you back to Chattanooga. Jeff Hollis General Manager

Reviewed 30 June 2015 via mobile

Hotel was pretty much average. We did have a nice view of Lookout Mountain. Lobby area was nice. Room was fairly clean with some sticky spots on the floor. There wasn't a whole lot of water pressure from the shower head. Breakfast was pretty standard for a hotel but good. Parking was a bit of an issue at night. Had...

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Thank Amanda S
Jeff H, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel and thank you for bringing these matters to my attention. I will address these issues with my team and get them resolved. We appreciate your business and feedback and hope to see you again soon. Jeff Hollis General Manager.

Maryland
Reviewed 30 June 2015

Check-in was fast and front desk personnel were accommodating, friendly and helpful. Shawn Lee especially. She provided an excellent suggestion for dinner as well as a coupon. Breakfast was crowed but had good choices for a Fairfield Inn. Paper cups in room for coffee were not designed for hot liquids. The sleeping area and bathroom were clean. The shower had...

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Thank RetiredTravelers07
Jeff H, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I would like to discuss the incident you experienced at our hotel further. Could please contact me at your earliest convenience at the information below. I want to make this right. Thank you for your business. Sincerely, Jeff Hollis jhollis@vhghotels.com 423-664-4222

Marietta, Georgia
Reviewed 29 June 2015

We stay here frequently for softball tournaments. It's convenient to the city, always clean, great service and provides access to the wonderful aspects of Lookout Mountain. It's better than many hotels in this class.

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Thank Richard T
Jeff H, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I am happy to see that you are a repeat guest! We hope to get the chance soon to provide you with an Excellent experience. Thank you again for your business. Sincerely, Jeff Hollis General Manager

Reviewed 28 June 2015

We stayed at this hotel while driving home from Chicago. We like to stay at Marriott properties because they tend to have comfortable beds. The bed was comfortable enough but the sheets were very thin with only a coverlet. Normally there is a fluffy comforter with a cover. Not sure if they forgot to put it on. The hotel staff...

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Helpful?
Thank Cathy C
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for reveiwing our hotel. I apologize that our beds didn't quite meet your expectations. We use the brand standard comforter in all of our rooms. I will follow up with housekeeping to make sure this was an isolated incident. We would love to earn your business and hope we can have you stay with us again. Safe travels....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

Address: 40 Starview Lane, Chattanooga, TN 37419
Region: United States > Tennessee > Chattanooga
Price Range: $169 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain 2.5*
Number of rooms: 90
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Also Known As:
Fairfield Inn And Suites Chattanooga i-24/Lookout Mountain
Fairfield Inn & Suites Chattanooga i-24/Lookout Mountain Hotel Chattanooga
Hotel Style:
#5 Romantic Hotel in Chattanooga
#8 Family Hotel in Chattanooga
#16 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain staff and other travellers.
7 questions
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Eau Claire, United States
3 months ago
College Park, Georgia

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Questions? Get answers from Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend high floor”
jpaulson716, 12 Apr 2017 | Read review
“Choose a room on front side of hotel, less light coming in.”
RG0lden, 30 Mar 2017 | Read review
“not a lot of views from your room”
AM4774, 13 Mar 2017 | Read review
“4th floor even number room for a good view”
871davea, 24 Feb 2017 | Read review
“higher floors mountain view recommended.”
catedratico02, 4 Jan 2017 | Read review
5 of 5