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My stay here was only due to accepting a 'deal' offer on a third-party website, where you don't know the name of the property until the offer is completed. Had I known beforehand, I would have not chosen to stay here. The short list of...More
2 Thank Travelingfrom865
Response from Manager_11525, General Manager at Extended Stay America - Chattanooga - AirportResponded 15 September 2015
Your review for our hotel was recently brought to my attention. We appreciate the kind comments about the staff, and also the cleanliness; however, we apologize that you found our property to be worn. The Chattanooga location is scheduled to be renovated in 2016. To...More
I stayed here for a weekend visit to Chattanooga and I was very pleased. The front desk attendants were helpful. All aimed to please. Love watching redbox movies, so I was very pleased to find a TV in my room that I could hook my...More
2 Thank MemphisRoadie
Response from Manager_11525, Manager at Extended Stay America - Chattanooga - AirportResponded 23 July 2015
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the guest service representatives. Thank you again for posting your review. I do hope that you will return to our hotel, or any...More
We have stayed at numerous Ext. Stay hotels, and compared to others, it's apparent this one is in dire need of updates. New kitchen cabinets, curtains, and bathtub (which is moldy at the seams) would make a world of difference. The staff makes up for...More
staff at chek in . good. curteous. helpful. property hasn't been renovated since 2007. linens clean but well worn. room was cleaned by housekeeping who did a good job but needed a very deep clean. furnuture worn. slept in chair clothed. no dishes in room....More
1 Thank john p
Response from Manager_11525, General Manager at Extended Stay America - Chattanooga - AirportResponded 6 April 2015
Thank you for providing us with details about your stay. We appreciate the kind comments about our staff; however, we apologize that our dishware policy was not explained to you upon check-in. Dishes are no longer kept in guest rooms for sanitary purposes; however, these...More
Where to begin? Basically it's an okay place if you're looking for someplace relatively inexpensive to stay, but don't expect much from housekeeping or maintenance. And if you have a problem, don't expect an apology from 90% of the staff. (I interacted with 4 different...More
1 Thank Janet P
Response from Manager_11525, General Manager at Extended Stay America - Chattanooga - AirportResponded 29 January 2015
Janet - Your review for our hotel was recently brought to my attention. Your comments in regards to Katie are much appreciated; yet, I was disheartened to read about the cleanliness and maintenance issues. I discussed your comments with our staff, and we are reviewing...More
USD 62 - USD 76 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stayamerica Chattanooga-Airport Hotel Chattanooga ,